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Natra Bintan, a Tribute Portfolio Resort

5.0 star property

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Photo gallery for Natra Bintan, a Tribute Portfolio Resort

Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Reception
Reception
Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Tent, 1 King Bed with Sofa bed, Non Smoking, Pool View | Minibar, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
  • Spa
  • Housekeeping

Explore the area

Map
Jln. Raya Haji Km 1, Treasure Bay, Bintan, Riau Islands, 29152
  • Bandar Bentan Telani Ferry Terminal
    ‪13 min walk‬
  • Lagoi Bay Lake
    ‪9 min drive‬
  • Lagoi Bay Beach
    ‪11 min drive‬
  • Singapore (SIN-Changi)

Room options

View all photos for Tent, 1 King Bed with Sofa bed, Non Smoking, Garden View

Tent, 1 King Bed with Sofa bed, Non Smoking, Garden View | View from room

Tent, 1 King Bed with Sofa bed, Non Smoking, Garden View

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Tent, 1 King Bed with Sofa bed, Non Smoking, Garden View

Minibar, in-room safe, desk, blackout curtains

Tent, 1 King Bed with Sofa bed, Non Smoking, Garden View

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Tent, 1 King Bed with Sofa bed, Non Smoking, Pool View

Tent, 1 King Bed with Sofa bed, Non Smoking, Pool View | Minibar, in-room safe, desk, blackout curtains

Tent, 1 King Bed with Sofa bed, Non Smoking, Pool View

  • 40 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Tent, 2 Single Beds, Non Smoking, Garden View

Tent, 2 Single Beds, Non Smoking, Garden View | Minibar, in-room safe, desk, blackout curtains

Tent, 2 Single Beds, Non Smoking, Garden View

  • Sleeps 4
  • 2 Single Beds

View all photos for Tent, 1 King Bed with Sofa bed, Non Smoking, Pool View

Tent, 1 King Bed with Sofa bed, Non Smoking, Pool View | Minibar, in-room safe, desk, blackout curtains

Tent, 1 King Bed with Sofa bed, Non Smoking, Pool View

  • 40 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Tent, 1 King Bed with Sofa bed, Non Smoking, Garden View

Minibar, in-room safe, desk, blackout curtains

Tent, 1 King Bed with Sofa bed, Non Smoking, Garden View

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hotel Indigo Bintan Lagoi Beach by IHG

  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.8 out of 5, Exceptional, (15)
The price is €210
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Hotel Indigo Bintan Lagoi Beach by IHG

About this property

Natra Bintan, a Tribute Portfolio Resort

Elegant beach resort and outdoor pool
Guests of this beach resort will appreciate convenient on-site amenities such as a fitness centre and spa services. Housekeeping is available on request.
Natra Bintan, a Tribute Portfolio Resort offers 100 air-conditioned accommodations with minibars and a safe. Rooms open to patios. This accommodation offers separate sitting areas. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

This Bintan resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the resort include a waterslide, an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Natra Bintan, a Tribute Portfolio Resort. During your stay, you'll be within walking distance of Bandar Bentan Telani Ferry Terminal. Free WiFi in public areas, free self-parking and a free ferry terminal shuttle are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine and pool views while dining at The Patio
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, scooters/mopeds to rent and a playground
  • Just a 1-minute drive from Bandar Bentan Telani Ferry Terminal and 9 minutes from Lagoi Bay Lake
  • Free ferry terminal shuttle service
Natra Bintan, a Tribute Portfolio Resort offers its guests an outdoor pool, a waterslide, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Spa services, a terrace, and barbecue grills are also featured at the luxury Natra Bintan, a Tribute Portfolio Resort. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Bintan resort.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Patio – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
24-hour room service is available.

Languages

Chinese (Mandarin), English, Hindi, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free ferry terminal shuttle
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 169,400 for adults and IDR 84,700 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Patio

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Ecotours
  • Golf caddies
  • Golf carts
  • Gym
  • Outdoor pool
  • Playground
  • Scooter/moped rentals
  • Segway rentals/tours
  • Waterslide

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Body treatments
  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No lift
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the ferry terminal; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Natra Bintan, a Tribute Portfolio Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 641300.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 169400 for adults and from IDR 84700 for children
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 641300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Natra Bintan, a Tribute Portfolio Resort offers transfers from the ferry terminal. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Canopi Hotel Bintan
Canopi Hotel
Canopi Bintan
Canopi
Canopi Resort Bintan
Canopi Resort
The Canopi Bintan Island/Lagoi
Canopi Bintan Tribute Portfolio Resort
Canopi Tribute Portfolio Resort
Canopi Bintan Tribute Portfolio
Canopi Tribute Portfolio
Natra Bintan, A Tribute Portfolio Resort Resort
Natra Bintan, A Tribute Portfolio Resort Bintan
Natra Bintan, A Tribute Portfolio Resort Resort Bintan

Natra Bintan, a Tribute Portfolio Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 206 out of 411 reviews
Rating 8 - Good. 166 out of 411 reviews
Rating 6 - Okay. 22 out of 411 reviews
Rating 4 - Poor. 7 out of 411 reviews
Rating 2 - Terrible. 10 out of 411 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Aarthi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
God awful experience staying here. No one shud ever come here thinking it will be quiet and peaceful. They keep hosting so many noisy horrid events which either start at 5am or go on till late in night. This country has no sense of modulating noise or have a sense of hospitality. They think everyone enjoys a gawdy, noisy event . We will never ever be back ! And pls pls there are soo many better resorts here . I personally recommend Angsana and Banyan tree. Made a mistake booking here this time. Nightmarish experience.

8/10 Good

Patrice Pierre Henri, Singapore

Liked: Cleanliness, amenities, property conditions & facilities
The tents were great and very comfortable but the resort itself has limited dining options and there is no real swimming pool or beach (the laggin area is not open for swimming). The service was a bit slow but the staff were super friendly and helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lagoon and spacious ‘tent’.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

LEONG SING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natra Bintan is a very nice resort with nice crystal lagoon. The staffs there were amazing. Rooms were cozy and aircon was very cooling as the weather outside was extremely hot. The walk to Treasure Bintan activity centre was quite a distance to walk. Overall we enjoyed our stay at Natra Bintan and we would definitely choose Natra Bintan again. It’s near to BBT ferry terminal.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
As a family of 2 adults and a daughter aged 12 we stayed for 4 nights and had a fantastic time. The staff are so helpful considerate and always have a smile on their faces. The taxi driver Antonio was especially helpful with trips to different areas. The food was delicious lots of choices and never a bad meal, the cost of the food was very reasonable for a hotel and the standard was consistently good. You also have access to the lagoon with the water park which was great fun trying wakeboarding for the first time. We have lots of happy memories from our stay. Please remember you are staying in a tent and although it is a luxurious tent it does not have sound proofing so remember ear plugs if a light sleeper. I am a light sleeper but was fine without any earplugs but just so people are aware. We did have a couple of downpours but soon cleared and dried up. A lovely hotel elevated higher by the staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

wai hoh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Har Heng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent. They are helpful, patient, kind, smiling alot, always ready to help and look out for our needs. The buggy service is top of all. My sister has a bad ankle and can't walk distance. The buggy will come round and take us all the time. Never at any time think we were troublesome. Really appreciate the service staff! Note to management - there are molds on the top of the tent. May be good to treat that.
Stayed 2 nights in Jul 2024

10/10 Excellent

Conrad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service by the staff!
Stayed 2 nights in Jun 2024

10/10 Excellent

Lucero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice tents and great service. The area is very quiet and there aren’t any other dining options other than the hotel, but they will take you to the nearest beach in a free shuttle and there are some options there.
Stayed 2 nights in May 2024

10/10 Excellent

Peter Paul Benedict

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

6/10 Okay

Suda

Stayed 2 nights in Mar 2024

10/10 Excellent

Yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing escapade
Good family friendly resort with great service. Rooms are big enough to house a family with 2 kids. Shuttles are provided from ferry terminal.
Stayed 2 nights in Mar 2024

10/10 Excellent

Yeo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and helpful staff. A great getaway resort over the weekend with family and friends
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Exceptional service. Having stayed in two hotels for this one trip, Natra is indeed the best. Perfect location, excellent service, very family-friendly and good food. Wait for our non-sponsored review at My Happy Grumpies TV on youtube.
Stayed 1 night in Feb 2024

10/10 Excellent

Arvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and hospitable. They are well trained in terms of managing guests and all our requests. We went when it was off-peak season so the area was very peaceful and quiet. My family and I enjoyed our entire stay. Would definitely come back!
Stayed 2 nights in Jan 2024

10/10 Excellent

Lin Piah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camping in luxury
Glamping as convenient as you like. It’s like camping in one’s living room except that it’s wide space near a man made lake with an activities center. Too bad the kid is 3 and so not able to partake all, will be back!
Stayed 1 night in Jan 2024

6/10 Okay

Boon Meng

Stayed 2 nights in Dec 2023

10/10 Excellent

Waqar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. While booking expedient showed picture which don't dipict of what we got as booking, in picture it was showing indoor bath tub jacuzzi but in reality it was outdoor whirlpool. We find it was kind of entrapment, but staff was very helpful and help us to upgrade at discounted price. Was disappointed with expedia blindsiding us but at least hotel staff tried their best but it cost us more than we committed while booking.
Stayed 3 nights in Dec 2023

8/10 Good

Wee Kuang

Liked: Cleanliness, staff & service, room comfort
A short glamping get away at Natra Bintan.
Overall it was a good stay. Very friendly staff and excellent services especially at the restaurant and bar. Condition of the room is a bit run down. Otherwise, all good.
Stayed 2 nights in Dec 2023

10/10 Excellent

Lennon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Resort Stay
We love the lagoon at Treasure Bay. The hotel rooms are not the standard hotel types. We love the set up. There is nothing nearby hotel so it’s a good place to get away from crowd. U can dine in the resort restaurant or another one at Ammon hoyle just next door. The staff are superb friendly and helpful. U can be ferry by bungee if u don’t want to walk too much.
Stayed 2 nights in Oct 2023

10/10 Excellent

SHELLEY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you very much to the team at Natra for making our stay such an enjoyable one! All the staff we met were very friendly and hospitable! It was easy to communicate with the staff.
Stayed 2 nights in Oct 2023