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Nirwana Resort Hotel

5.0 star property
VIP Access

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5 restaurants, breakfast, lunch, dinner served; seafood
Garden
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar
Outdoor wedding area

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Gym
  • Breakfast included
  • Spa

Explore the area

Map
Jalan Panglima Pantar, Lagoi, Bintan Resorts, Bintan, Riau Islands, 29155
  • Laguna Bintan Golf Club
    ‪16 min drive‬
  • Bandar Bentan Telani Ferry Terminal
    ‪17 min drive‬
  • Pulau Marawang
    ‪18 min drive‬
  • Singapore (SIN-Changi)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Nirwana Deluxe

Nirwana Deluxe | Minibar, in-room safe, desk, iron/ironing board

Nirwana Deluxe

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Nirwana Room

Nirwana Room | Minibar, in-room safe, desk, iron/ironing board

Nirwana Room

  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Suite, 1 King Bed (Nirwana Suite)

Suite, 1 King Bed (Nirwana Suite) | View from room

Suite, 1 King Bed (Nirwana Suite)

  • 62 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Nirwana Premier

Nirwana Premier | Minibar, in-room safe, desk, iron/ironing board

Nirwana Premier

  • 31 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Exterior

Four Points By Sheraton Bintan, Lagoi Bay

  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.3 out of 5, Excellent, (43)
The price is €105
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Four Points By Sheraton Bintan, Lagoi Bay

About this property

Nirwana Resort Hotel

Stylish beach retreat with 2 outdoor pools
Catch some rays at the nearby beach or spend the day relaxing at Nirwana Resort Hotel's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants.
Nirwana Resort Hotel offers 244 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and in-room massages can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include sports massages, facials and body scrubs. A variety of treatment therapies are provided, including reflexology.
Our customers tell us that they enjoy the overall property condition at Nirwana Resort Hotel. During your stay, you'll be close to Lagoi Bay Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy seafood at The Kelong, one of the property's 5 restaurants and 2 bars/lounges
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, reflexology or massages at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and volleyball
  • 6.3 mi (10.1 km) from Lagoi Bay Lake and 6.8 mi (10.9 km) from Plaza Lagoi
  • Free ferry terminal and local-area shuttle service
Nirwana Resort Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a sauna. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a business centre and 6 meeting rooms. A children's pool, a fitness centre, and spa services are also featured at the luxury Nirwana Resort Hotel. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Bintan hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
The Kelong – This restaurant specialises in seafood.
Calypso Floating Bar – This bar overlooks the ocean. Open daily.
Spice Restaurant – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner. Open daily.
The Coffee Shop – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Dino Bistro – On-site bistro. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free ferry terminal shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 beach bars
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Calypso Floating Bar
  • Dino Bistro
  • Spice Restaurant
  • The Coffee Shop
  • The Kelong

Things to do

  • 2 outdoor pools
  • Archery
  • Art gallery
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Kayaking
  • Motor boating
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests arriving via Bandar Bintan Telani (BBT) ferry receive return transfer shuttle service at scheduled times.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 726000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 2000000.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged
  • Rollaway bed fee: IDR 726000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Nirwana Resort Hotel offers transfers from the ferry terminal. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Nirwana Resort Hotel & Villas
Nirwana Resort Hotel & Villas Bintan Island
Nirwana Villas Bintan Island
Nirwana Resort Hotel Bintan
Nirwana Resort Hotel
Nirwana Bintan
Nirwana
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Hotel Lagoi
Nirwana Gardens - Nirwana Resort Hotel Bintan Island/Lagoi
Nirwana Gardens - Hotel Lagoi
Nirwana Gardens - Resort Hotel Bintan Island/Lagoi
Nirwana Resort Hotel Villas
Nirwana Hotel Lagoi
Nirwana Resort Hotel Hotel
Nirwana Resort Hotel Bintan
Nirwana Resort Hotel Hotel Bintan
Nirwana Gardens - Nirwana Hotel Lagoi
Nirwana Resort Hotel Bintan Island/lagoi

Nirwana Resort Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 214 out of 949 reviews
Rating 8 - Good. 459 out of 949 reviews
Rating 6 - Okay. 192 out of 949 reviews
Rating 4 - Poor. 66 out of 949 reviews
Rating 2 - Terrible. 18 out of 949 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Siti Ainiyah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Bradley

Liked: Staff & service
The property is a little run down and tired and could do with some refurbishments, especially around the pool and grounds. The resort is very family friendly, something to be mindful of if you are not looking for this. The rooms are fine, however the noise from luggage movements in the corridors is noticeable and starts early when guests are checking out. Highly recommended booking Anindya Spa as the treatments were great. Also every staff member in the resort that I interacted with was very friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Aarti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, private beach
Stayed 2 nights in Jun 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Takatoshi

Liked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious hotel with great views and activities
Hotel is spacious, clean and well maintained. Love the views of the sea from the pool and dining areas. The toilets in the west wing where I stayed in were newly renovated which enhanced the stay. Due to its size, theres a great variety of both land and sea activities catering to kids and adults as well!
Stayed 3 nights in Jun 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

TAKAYUKI

Liked: Staff & service
When I asked activities location, reception told me wrong location.
Stayed 1 night in Feb 2024

10/10 Excellent

Aurora

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Naveen

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not so comfortable premier room
Room was not comfortable. I had premier room. Still it was not upto mark. In bathing area, water was not draining properly. Washing jet was not working properly.
Stayed 3 nights in Dec 2023

10/10 Excellent

SH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Food options limited.
Stayed 2 nights in Nov 2023

10/10 Excellent

NAKAI

Travelled with family
Good service
Stayed 1 night in Nov 2023

6/10 Okay

Jakob

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Average hotel in a fantastic location
Outdated rooms and chaotic service. But really good location and pool area that brings this to an average rating
Stayed 3 nights in Aug 2023

8/10 Good

Taohai

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2023

8/10 Good

Sampath

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is vast and good. The breakfast was good. However the food ordered in the restaurant “The coffee shop” wasn’t great. The fish was so dry and chewy. It was not even close to soft. The other restaurants like Kelong and Dino was better.
Stayed 3 nights in May 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable place with good service. Renovations happening at some places that created some noise and smoke. Some f&b segments were closed too and on Mondays but generally the stay was enjoyable. Would have preferred to be given a pool/beach facing room since it was quiet on a Monday but was given the back facing unit.
Stayed 2 nights in Apr 2023

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

SIDHARTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

2/10 Terrible

Alexander

Stayed 1 night in Apr 2023

4/10 Poor

Franck

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The beach is very dirty and no good breakfast
Stayed 2 nights in Mar 2023

8/10 Good

Ginna

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was a great stay, even i got an upgrade during weekday, they will cover you also for free shuttle and return to ferry terminal, breakfast also had many choice, the pool also beautiful

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice for a short getaway. Local transport operators can bring you to places of interest at competitive price; have their numbers handy.
Stayed 1 night in Jan 2023

8/10 Good

Nitin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Decent property, efficient & friendly staff but very limited options for dining. I would never eat at the Spice restaurant again. No lockers in the sauna.

10/10 Excellent

Pradeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022