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The Residence Bintan

5.0 star property

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Photo gallery for The Residence Bintan

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, pool loungers
Lobby lounge
Flat-screen TV, toys
Private beach, snorkelling, kayaking, fishing
2 restaurants, breakfast served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Free airport shuttle
  • Pool
  • Parking included

Explore the area

Map
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153
  • Trikora Beach
    ‪42 min drive‬
  • Tanjung Pinang Ferry Terminal
    ‪43 min drive‬
  • Gunung Bintan
    ‪50 min drive‬
  • Tanjung Pinang (TNJ)
    ‪42 min drive‬

Room options

View all photos for Deluxe Villa, 1 Bedroom, Beachfront

Private pool

Deluxe Villa, 1 Bedroom, Beachfront

  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Beachfront

Premium bedding, minibar, in-room safe, desk

Villa, 1 Bedroom, Beachfront

  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront | Balcony

Villa, 2 Bedrooms, Beachfront

  • Beach view
  • Sleeps 6
  • 1 King Bed and 1 Single Bed

View all photos for Room, 1 Bedroom, Terrace (Garden)

Premium bedding, minibar, in-room safe, desk

Room, 1 Bedroom, Terrace (Garden)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom, Sea View

Deluxe Villa, 1 Bedroom, Sea View | Premium bedding, minibar, in-room safe, desk

Deluxe Villa, 1 Bedroom, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite (Upper)

Premium bedding, minibar, in-room safe, desk

Garden Suite (Upper)

  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Suite (Upper)

Premium bedding, minibar, in-room safe, desk

Sea View Suite (Upper)

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

The Residence Bintan

Luxury hotel on the beach, with outdoor pool
Catch some rays on The Residence Bintan's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
The Residence Bintan offers 127 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. This accommodation is furnished with single sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Bintan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

A private beach and complimentary bicycles are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Residence Bintan. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, poolside bar and bar/lounge offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Treat yourself to manicures and pedicures, body treatments or facials at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and a steam room
  • 15.5 mi (25 km) from Trikora Beach and 21 mi (33.8 km) from Tanjung Pinang Ferry Terminal
  • Free airport and ferry terminal shuttle service
Simply walk outside to feel the sun on your face at the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Residence Bintan such as a complimentary children's club and an outdoor pool.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a steam room and a fitness centre. Free self parking is available.

This 5-star Bintan hotel is smoke free.

The Dining Room – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Rica Rica – This restaurant only serves dinner. A children's menu is available. Open daily.
Pool Bar – This bar only serves light fare. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Area shuttle (surcharge) up to 25 kilometres
  • Free ferry terminal shuttle
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Pool Bar
  • Rica Rica
  • The Dining Room

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Boat and paddles
  • Boat tours
  • Bodyboard
  • Canoeing
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor pool
  • Paddleboard
  • Playground
  • Snorkelling
  • Steam room
  • Water sports equipment

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre (484 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Residence Bintan

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 800000 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: IDR 800000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by Shuttle. Transfers need to be confirmed by contacting the property at least 48 hours before travel on the number on the booking confirmation. The Residence Bintan offers transfers from the ferry terminal and airport. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

The Residence Bintan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 293 out of 417 reviews
Rating 8 - Good. 100 out of 417 reviews
Rating 6 - Okay. 14 out of 417 reviews
Rating 4 - Poor. 8 out of 417 reviews
Rating 2 - Terrible. 2 out of 417 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

YAN

Stayed 2 nights in Nov 2024

10/10 Excellent

Wenting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on Bintan Island
Excellent small hotel removed from the regular tourist bustle of Bintan. Complimentary and seamless pickup from the ferry (one hour ferry ride from Singapore) makes getting to this small slice of paradise easy. Good food, nice rooms. Great pool and pool bar. Sea is nice and low tide reveals a super cool sandbar. Only thing that could be improved are the bicycles: nearly all of them are rusty and broken. Time for new ones!!!
Stayed 2 nights in Nov 2024

8/10 Good

Tasneem Zohura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and services, staff are amazing but need more food variety
Stayed 3 nights in Oct 2024

10/10 Excellent

Philippe

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great short trip from sg
stayed for 4d3n in the upper garden suite. room was extremely spacious with living and balcony. could have a few more ceiling lights to brighten up the room. layout of the resort was spread out with lots of greenery and we liked that. 2 bikes for each room but we also used the buggy on hot days. staff service was great and attentive. they responded fast to whatsapp messages and all staff we met were friendly. we stayed during low occupancy so everything felt very private. the next few days we saw more guests. breakfast was delicious. food at rica rica was really small in serving in comparison to the high price. we did not try the complimentary non-motorised activities. however we enjoyed the pool, earth basket (lots of mosquitoes there) and went on the snorkelling trip. we also walked on the beach at low tide. only 2 hooks in the bathroom which we could not use cos they were directly above the toiletries bottles. be prepared for lots of mosquitoes esp at earth basket and the balcony. long journey from ferry terminal but you get a serene environment when you arrive.
Stayed 3 nights in Oct 2024

10/10 Excellent

nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and could not do enough for us. We have no adverse comments
Stayed 3 nights in Oct 2024

10/10 Excellent

Jorry

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It's a nice resort, especially the beach is so shallow that it's safe for kids and adults too!
Stayed 3 nights in Oct 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a perfect weekend getaway! the staff is amazing, some much special thought. the bbq on the beach is really special. thanks for having us!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kamsin Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spacious grounds, lovely attention to detail and the rooms are clean and large and well equipped. Great range of water sports and activities to keep the whole family happy. Really enjoyed our stay here.
Stayed 5 nights in Oct 2024

8/10 Good

Stuart James

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded and Very friendly. Beaches were clean and so was the surrounding area. Loved the bikes, but unfortunately could not use as there were no kid seats, but luckily easy to walk around. As we were close to all theaon amenities.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing peaceful resort with private beach
The environment was very comfortable, great beach view pool, and the service was amazing. While cleanliness wasnt exactly spotless, not a big deal but we expected better.
Stayed 2 nights in Sep 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful resort
Wonderful resort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

VIGNESSWARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Vijayan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great team members and outstanding services.
Stayed 2 nights in Sep 2024

8/10 Good

Fiona

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice little lux property that spans over quite a lot of land, so even if it is full, one doesnt feel the crowd. Service is good and I like that they are mostly very organised.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room and staff were very friendly and helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Shahdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort, very tranquil and relaxing. There are more activities to do there than shared online. But the plus side of it being isolated and a great place for rest and rejuvenation is also its downside. The location is quite far from most of the main attractions which are on the western side of the island, making it quite inconvenient if you want to get around or do tours. A fantastic place if staying in a resort to relax for your trip is your primary (and maybe only) goal, but think twice if you’re the kind of traveler who enjoys exploring local attractions, cultures and people.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Abdul Wali

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality facilities & first rate service. Will visit again
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and wonderful
Very helpful staff in a wonderful environment Really enjoyed our staff here
Stayed 2 nights in Jul 2024

10/10 Excellent

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
All good but even if Beach is beautiful it is not so good to swim due to low water level
Stayed 1 night in Jul 2024

10/10 Excellent

K UNNITHAN SIVADAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm friendly staff. Serene and relaxing.
Stayed 2 nights in Jul 2024