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AC Hotel by Marriott Birmingham

4.0 star property

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Photo gallery for AC Hotel by Marriott Birmingham

Exterior
Lobby
Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View | View from room
Lobby
Deluxe Room, 1 King Bed, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Gym
  • Room service
  • Bar

Explore the area

Map
160 Wharfside Street, The Mailbox, Birmingham, England, B1 1RL
  • The Mailbox
    ‪1 min walk‬
  • Utilita Arena Birmingham
    ‪11 min walk‬
  • Bullring & Grand Central
    ‪14 min walk‬
  • Birmingham (BHX)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View

Pillow-top beds, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View

  • 23 sq m
  • Canal view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Canal View

Pillow-top beds, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, Canal View

  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

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About this property

AC Hotel by Marriott Birmingham

Central Birmingham hotel connected to a shopping centre, steps from The Mailbox
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, a coffee shop/cafe and laundry facilities are on-site. Housekeeping is available on request.
AC Hotel by Marriott Birmingham offers 90 accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. 49-inch Smart televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of AC Hotel by Marriott Birmingham's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from The Mailbox. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from The Mailbox and 7 minutes on foot from O2 Academy Birmingham
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a library, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott Birmingham. You'll have access to the health club at a partner property.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
AC Hotel by Marriott Birmingham has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 21 per day); discounts available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive past 11 PM should request entry by using buzzer on the door.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16 per person
  • Nearby parking fee: GBP 21.00 per day (2625 ft away)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Hotel Birmingham City Centre
Birmingham Ramada
Ramada Birmingham
Ramada Birmingham City Centre Hotel
Ac By Marriott Birmingham
AC Hotel by Marriott Birmingham Hotel
AC Hotel by Marriott Birmingham Birmingham
AC Hotel by Marriott Birmingham Hotel Birmingham

AC Hotel by Marriott Birmingham Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 633 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Business traveller
Disliked: Room comfort
They gave me an accessible room, which I did not request. I’m extremely disappointed about that.
Stayed 1 night in Jan 2025

8/10 Good

Tracey

Liked: Room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AC Birmingham

A great hotel in a brilliant location and the staff are very helpful
Stayed 1 night in Jan 2025

8/10 Good

Manal

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Good stay

Smooth early check in. But there was no slippers nor robes, I call and ask receptionist for slippers but they send nothing. Everything else was good.
Stayed 1 night in Jan 2025

8/10 Good

Matthew

Stayed 1 night in Jan 2025

10/10 Excellent

Nupur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient central location to use as a base to meet up with friends
Stayed 1 night in Jan 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
The very tall chap checking me in was very welcoming. I explained that I had some bad experiences in hotels lately and that Id been up for a long time. He made sure I got a super quiet room at the top of the builidng. Thank you young man
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service
Lighting in rooms bad, not strong enough in the bathroom for putting make-up on. A mirror and electric plug needed in the bedroom area for hair driers,not just on the back of the door having to stand and dry hair (not easy). Other than those two issues we were very happy with the room and staff and enjoyed our stay. Jane and Brian.
Stayed 1 night in Jan 2025

10/10 Excellent

Dean

Travelled with family

Lovely modern room would definitely re book this

Stayed 1 night in Jan 2025

8/10 Good

Tomasz

Liked: Cleanliness, staff & service, room comfort

Great city break

We only stayed one night. All amazing. Great customer service and location to sightseeing. The room was spacious and bed very comfortable. The sink in the bathroom was cracked and it took time to drain. Cleaners started working around our room before 9 am and woke us up.
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine Stay

Business trip stay over four nights. First time at this hotel. In general good, clean and comfortable in a vibrant part of Birmingham. Rooms on the roadside can be noisy with road noise etc. No carpets so can hear people above walking around if in shoes. Also rooms not as well soundproofed as other hotels I have stayed at. Breakfast is okay (not great) - plenty of options nearby if you don’t want to stop in. Bar service could have been better in terms of numbers of staff serving.
Stayed 4 nights in Jan 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only problem was Breakfast where some things ran out and due to lack of staff were not speedily replaced.
Stayed 1 night in Jan 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Jothinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort with wonderful view

Very comfortable, clean and nicely equipped room with attractive view of the canalside and Mailbox. Mugs and cups in the room with kettle and coffee machine. Comfy bed and pillow. The fridge was occasionally loud but not a major problem.
Stayed 1 night in Jan 2025

10/10 Excellent

Peggy J

Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Stayed 1 night in Jan 2025

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Amara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff was amazing Comfortable! Lovely location Will be back
Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 1 night in Jan 2025

8/10 Good

Conor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Martin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, with easy parking and access to restaurants or the City Centre
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little spot

Excellent spot for an overnight stay. Located central about a ten minute walk from New Street station. Facilities clean and rooms perfect.
Stayed 1 night in Jan 2025

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025