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"Great location and surroundings, Bed on wheels and moved alot with any slight movement, room too hot. " More
8 Apr 2024 by Kasia Kubiak, Front Office Manager
Dear Laura,Thank you for taking the time to share your feedback with us. We are glad to hear that you enjoyed our hotel's great location and surroundings. Providing a pleasant environment for our guests is always our top priority.However, we are sorry to learn about the issues you encountered during your stay. We apologize for the discomfort caused by the bed moving excessively with slight movements.Your feedback is invaluable to us as it helps us identify areas for improvement. We sincerely appreciate your input, and we hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay in the future.If there is anything else we can assist you with or if you have any further concerns, please do not hesitate to contact us.Sincerely,
5 Sep 2023 by Laura Carp
Dear Susan, On behalf of the entire hotel team, I want to thank you for sharing about your stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
15 Mar 2023 by Simon
Dear Adam,Thank you for reviwing your stay with us.I am glad to hear that you have had a pleasant stay, and hope to welcome you back soon!Kind regards,Simon BarrattGeneral Manager
21 Feb 2022 by Simon Barratt - General Manager
Dear Lisa, Thank you for taking a time and reviewing your recent stay with us. We are looking forward to meeting you at the AC Hotel Birmingham again in the future. Kind regards
4 Jan 2020 by Reception
Good Evening, Thank you for your recent stay at the AC Hotel Birmingham. We appreciate your feedback and have shared it within our hotel departments. We look forward to welcoming you back very soon. Kind regards, AC Reception
14 Apr 2019 by Reception
Good Evening, Thank you for choosing to stay with us here at AC Hotel Birmingham. It is great to hear how much you like our location and the surrounding bars and restaurants. We are already looking forward to welcoming you back in the near future. Kind regards, Reception
12 Feb 2019 by Reception
Good Evening, Thank you for your recent stay at AC Birmingham. We appreciate your time in leaving this lovely feedback and have shared it within our hotel departments. We look forward to welcoming you back in the near future. Kind regards, Reception
9 Aug 2018 by Reception
Good Morning, Thank you for your kind feedback. We look forward to welcoming you back in the near future. Kind Regards, Reception
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a library, and multilingual staff are also featured at the eco-certified AC Hotel by Marriott Birmingham. You'll have access to the health club at a partner property. This 4-star Birmingham hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Offsite parking discounted rates available
AC Hotel by Marriott Birmingham offers 90 accommodations with a safe and complimentary bottles of water. Beds feature pillowtop mattresses. 49-inch Smart televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
AC Hotel by Marriott Birmingham has a restaurant on site.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests planning to arrive past 11 PM should request entry by using buzzer on the door.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
