Castle Bromwich Hall, Sure Hotel Collection by Best Western

3.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Castle Bromwich Hall, Sure Hotel Collection by Best Western

Exterior
Superior Suite, 1 King Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk
Interior
Food and drink
Breakfast, lunch, dinner served; British cuisine, garden views

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
Chester Road, Birmingham, England, B36 9DE
  • Castle Bromwich Hall Gardens
    4 min walk
  • StarCity
    7 min drive
  • Villa Park
    10 min drive
  • Birmingham (BHX)
    20 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Superior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Family Room, Double Bed and 2 Twin Beds, no lift

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Family Room, Double and Single Bed, no lift

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Classic Room, 2 Single Beds, Non Smoking

  • 13.9 sq m
  • Sleeps 2
  • 2 Single Beds

Family Classic Room, Double and Single Bed, no lift

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

Executive Room, 2 Single Beds, Non Smoking

  • 21.9 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Castle Bromwich Hall, Sure Hotel Collection by Best Western

Historic Birmingham hotel in Castle Bromwich with free parking
This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
Castle Bromwich Hall, Sure Hotel Collection by Best Western offers 31 accommodations with coffee/tea makers and designer toiletries. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

This Birmingham hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the breakfast at Castle Bromwich Hall, Sure Hotel Collection by Best Western. During your stay, you're just a quick walk from Castle Bromwich Hall Gardens. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy British cuisine and garden views while dining at Great Hall Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Guests have great things to say about the location and the breakfast
  • 11 minutes by car from National Exhibition Centre and 11 minutes from Bullring & Grand Central
  • Dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Castle Bromwich Hall, Sure Hotel Collection by Best Western. Free self parking is available.
For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Great Hall Restaurant – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Languages

English, Italian, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Hall Restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 15 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bromwich Castle Hall
Bromwich Castle Hall Hotel
Bromwich Castle Hotel
Bromwich Hall
Bromwich Hall Hotel
Castle Bromwich Hall
Castle Bromwich Hall Birmingham
Castle Bromwich Hall Hotel
Castle Bromwich Hall Hotel Birmingham
Castle Bromwich Hotel
Bromwich Hall Birmingham
Castle Bromwich Hall Hotel

Castle Bromwich Hall, Sure Hotel Collection by Best Western Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 277 out of 676 reviews" "
Rating 8 - Good. 236 out of 676 reviews" "
Rating 6 - Okay. 99 out of 676 reviews" "
Rating 4 - Poor. 35 out of 676 reviews" "
Rating 2 - Terrible. 29 out of 676 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

colin

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I loved the building
Stayed 1 night in Sep 2024

6/10 Okay

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property, plenty of history and full of character. The staff were wonderful, dinner and breakfast were great. However, the whole point of staying in a hotel is to sleep but unfortunately, I had the worst night ever, in the most uncomfortable bed I have ever slept in. The mattress must have been really old and gave no support or comfort. We were in an annexe with paper thin walls, so you could hear guests above and next door. I couldn't wait for the night to be over.
Stayed 1 night in Sep 2024

2/10 Terrible

matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falsely advertised. Nothing superior about it.
Not as advertised. False advertising. The superiors suite was not as advertised. They are advertising the devereux suite. If I had know I would not have booked here. Staff are unhelpful and breakfast is very limited. Condensation on the windows of the superior suite. Not happy with our stay at all.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Jean-Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you very much for the nice stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Maxine

Stayed 1 night in Sep 2024

10/10 Excellent

Alistair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alistair

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Aamir, London

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever , smelling corridors, rooms we not clean properly , cheap mattress, shouldn’t be in VIP access list
Stayed 1 night in Sep 2024

10/10 Excellent

Tenisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Daniel

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
It’s a beautiful building. Sadly, the inside is run down and dated. Bedrooms were okay, very sub par. Tea and coffee facilities in room are poorly presented and just left in a heap. Not the be all and end all but it’s good to pay attention to the little things.
Stayed 1 night in Sep 2024

8/10 Good

Carol

Business traveller
Stayed 1 night in Sep 2024

8/10 Good

Dorota

Stayed 1 night in Sep 2024

10/10 Excellent

Leeann

Stayed 1 night in Aug 2024

8/10 Good

Mairi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a lovely old and interesting building, although the decor ie carpets etc are a little tired looking and could do with a refresh. There isn't a lot of staff so sometimes you need to go looking for someone to help. Restaurant and bar food menu is limited and a lttle expensive.
Stayed 1 night in Sep 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern convenience with historic charm
Stayed 1 night in Aug 2024

6/10 Okay

Janice

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Monika

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Liked: Cleanliness
Not to bad
Room ok very clean, 2 flights of stairs a bit too much, breakfast ran out of eggs ! Plates were cold needs a plate warmer, ran out of pastries
Stayed 2 nights in Aug 2024

6/10 Okay

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They sent an email fao of my husband even tho i had booked it. We were put in a ground floor disability room, next to public toilets and a very busy corridor. We could hear the toilets flush, the running taps and the hand driers. The corridor was very busy and we didn't get a good nights sleep. The staff were lovely and it was all clean. From the car park there wasn't any clear signage to the reception area.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything beautiful place lovely staff, very good service, very friendly, very nice breakfast, I will be back.
Stayed 1 night in Aug 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service
Interesting castle property but need a lot of improvements and renovations. Room was outdated. There are a lot of potential.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Stayed 1 night in Aug 2024