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Castle Bromwich Hall, Sure Hotel Collection by Best Western

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castle Bromwich Hall, Sure Hotel Collection by Best Western

Exterior
Superior Suite, 1 King Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk
Interior detail
Property grounds
Indoor wedding

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry

Explore the area

Map
Chester Road, Birmingham, England, B36 9DE
  • Castle Bromwich Hall Gardens
    4 min walk
  • StarCity
    7 min drive
  • Villa Park
    10 min drive
  • Birmingham (BHX)
    20 min drive
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Suite, 1 King Bed, Non Smoking

Superior Suite, 1 King Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Superior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Double Bed and 2 Twin Beds, no lift

Family Room, Double Bed and 2 Twin Beds, no lift | Premium bedding, individually decorated, individually furnished, desk

Family Room, Double Bed and 2 Twin Beds, no lift

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Family Room, Double and Single Bed, no lift

Family Room, Double and Single Bed, no lift | Premium bedding, individually decorated, individually furnished, desk

Family Room, Double and Single Bed, no lift

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

Classic Room, 2 Single Beds, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Classic Room, 2 Single Beds, Non Smoking

  • 13.9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Classic Room, Double and Single Bed, no lift

Premium bedding, individually decorated, individually furnished, desk

Family Classic Room, Double and Single Bed, no lift

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Executive Room, 2 Single Beds, Non Smoking

  • 21.9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Premium bedding, individually decorated, individually furnished, desk

Superior Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Castle Bromwich Hall, Sure Hotel Collection by Best Western

Historic Birmingham hotel in Castle Bromwich with free parking
This hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
Castle Bromwich Hall, Sure Hotel Collection by Best Western offers 31 accommodations with coffee/tea makers and designer toiletries. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

This Birmingham hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the breakfast at Castle Bromwich Hall, Sure Hotel Collection by Best Western. During your stay, you're just a quick walk from Castle Bromwich Hall Gardens. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy British cuisine and garden views while dining at Great Hall Restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Guests have great things to say about the helpful staff and the breakfast
  • 11 minutes by car from National Exhibition Centre and 11 minutes from Bullring & Grand Central
  • Dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Castle Bromwich Hall, Sure Hotel Collection by Best Western. Free self parking is available.
For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Great Hall Restaurant – Overlooking the garden, this restaurant specialises in British cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Languages

English, Italian, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Hall Restaurant

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1574

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 for adults and from GBP 15 for children
  • Pet fee: GBP 20.00 per pet, per night
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Bromwich Castle Hall
Bromwich Castle Hall Hotel
Bromwich Castle Hotel
Bromwich Hall
Bromwich Hall Hotel
Castle Bromwich Hall
Castle Bromwich Hall Birmingham
Castle Bromwich Hall Hotel
Castle Bromwich Hall Hotel Birmingham
Castle Bromwich Hotel
Bromwich Hall Birmingham
Castle Bromwich Hall Hotel

Castle Bromwich Hall, Sure Hotel Collection by Best Western Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 272 out of 664 reviews" "
Rating 8 - Good. 231 out of 664 reviews" "
Rating 6 - Okay. 99 out of 664 reviews" "
Rating 4 - Poor. 33 out of 664 reviews" "
Rating 2 - Terrible. 29 out of 664 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything beautiful place lovely staff, very good service, very friendly, very nice breakfast, I will be back.
Stayed 1 night in Aug 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, staff & service
Interesting castle property but need a lot of improvements and renovations. Room was outdated. There are a lot of potential.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Stayed 1 night in Aug 2024

10/10 Excellent

eric

Liked: Cleanliness, staff & service, amenities
Loved this place. Almost 400 years old was enough for me. Only thing, no mini fridge in rooms and a very old mattress to sleep on.
Stayed 1 night in Aug 2024

8/10 Good

Alexander

Travelled with family
Liked: Property conditions & facilities, room comfort
Impressive looking hotel
Lovely historic castle building, in a good location off the M6. Great for a stopover
Stayed 1 night in May 2024

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay
Brilliant Really Happy and Loved the stay
Stayed 1 night in Jul 2024

8/10 Good

Charlotte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and or room was wonderful. However the night we checked in there was a wedding reception that held a lot of people. We were unable to enjoy that grounds that evening due to the amount of people there, also the vehemence not finished until close to 11pm. This was not fun for us as our two children struggled to sleep. I would have liked to have been notified of this event as we may have chosen a different hotel more so for the lack of sleep my children had.
Stayed 1 night in Jul 2024

10/10 Excellent

ayaz

Stayed 1 night in Jul 2024

10/10 Excellent

ayaz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, Friendly staff, Dinners and breakfast tasty Parking easy and free.
Stayed 1 night in Jul 2024

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of parking, but had a qedding on so difficult to find somewhere, also not a single disabled space available and all majority of cars using them had no blue badge. I have some mobility issues and was at the 2nd floor with no lift. My fault as i hadnt informed them. Lovely gardens and impressive hotel. Excellent breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Jul 2024

6/10 Okay

Mrs H K

Handy for 1 night and the NEC but.....
The appearence of the hotel looks lovely but it's one of those that is lovely on the outside and needs doing up on the inside. Checking in went ok, girl a bit off hand though. Was told breakfast started at 7am. Had trouble finding my room, number not stated anywhere, and after going up and down 67 steps, yes 67!, I finally found it. It was fine, bathroom clean, just a bit dated. Would do me for 1 night. Next morning I went down for breakfast at 7.20 to be told it didn't start until 8am on a Saturday and I couldn't sit in the dining room on my own waiting because of health and safety, there was some hot water in there! So waited in the lobby till 8, wasn't doing 67 steps again. I was dreading breakfast after reading reviews but it was good. Ok the scramble eggs looked horrible but everything else was lovely. The waiter brought tea or coffee and did your toast and brought it. He was very friendly. Would have appreciated another cup of coffee but by this time he was running around like the proverbial as her was the only member of staff there. Would I stay again? Well, for one night due to it's location and plenty of free parking I probably would. It was easy to get from there to the NEC. Just don't go expecting a lot after seeing the picture of the front of the hotel, it's more like Fawlty Towers.
Stayed 1 night in Jun 2024

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable one night stay
Very comfortable stay for one night. Room was clean, quiet and comfortable. All staff were extremely polite and welcoming. Dinner and breakfast very enjoyable. A special thank you to lady on recepetion.
Stayed 1 night in Jun 2024

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality room
A very comfortable hotel, modern bathroom.
Stayed 1 night in Jun 2024

10/10 Excellent

Joanna

Business traveller
Liked: Cleanliness, staff & service, room comfort
The staff are the most friendly staff I have ever experienced at a hotel, always smiling and cannot do enough to help you! The hotel is a little tired in places and could do with a lick of paint but bed was comfortable and room was clean enough.
Stayed 2 nights in Jun 2024

6/10 Okay

Michal

Stayed 1 night in Jun 2024

8/10 Good

H

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Although the hotel was old the rooms are very tired and need a full refurbishment. On the plus the staff are friendly and helpful. Bed was comfortable and did manage to sleep well.
Stayed 1 night in May 2024

10/10 Excellent

Gary

Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Deborah

Travelled with partner
Liked: Staff & service
The building ofcourse is amazing from the outside, parking nice and safe also in the grounds and perfectly close to BHX airport. The bed linnen was cheap and the beds not well made, like you would expect for this price range. The shower was full of mould , the mirror light did not work and a big hole under the sink, tea making facilities also below parr. Our room definitely needed a make over. Only then I would stay again.
Stayed 1 night in May 2024

8/10 Good

Kelly

Travelled with family
Liked: Staff & service
Overall nice property however room was slightly hot and could do with better ventilation. The room service wasn’t great as I stayed there two nights and was not given additional milk/coffee etc. The pillows were slightly harder than normal. Beautiful grounds and the breakfast was lovely with the male waiter being extremely helpful
Stayed 2 nights in May 2024

4/10 Poor

SALINA

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad unfriendly service at checkin!!!🙄…..We were banished away from the main castle building away, away into a ‘Toilet Block” type building…..(even though we were paying 100 GBP for the night!!!)…..with NO INTERNET (when it said free Wifi!!!)…………😳……& a slopey small bed not big enough for two people!!!😡🙄. NEVER stay at this hotel!!!
Stayed 1 night in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and enjoyable stay
Stayed 1 night in May 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024