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Comfort Inn & Suites at CrossPlex Village

2.5 star property

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Photo gallery for Comfort Inn & Suites at CrossPlex Village

Exterior
Exterior
Room, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, free WiFi
Free daily on-the-go breakfast
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Free WiFi
  • Housekeeping
  • Air conditioning

Explore the area

Map
2341 Crossplex Blvd, Birmingham, AL, 35208
  • Birmingham CrossPlex
    ‪5 min walk‬
  • Rickwood Field
    ‪2 min drive‬
  • Legion Field
    ‪4 min drive‬
  • Birmingham, AL (BHM-Birmingham Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Suite, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, free WiFi

Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1005)
The price is €124
for 1 room
includes taxes & fees
7 Mar - 8 Mar
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About this property

Comfort Inn & Suites at CrossPlex Village

Birmingham hotel in Central Park with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a business centre. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, a 24-hour front desk and a computer station.
Comfort Inn & Suites at CrossPlex Village offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers and complimentary toiletries.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites at CrossPlex Village. During your stay, you're just a quick walk from Birmingham CrossPlex. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym
  • 7 minutes by car from Birmingham Jefferson Convention Complex and 7 minutes from UAB Hospital
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 420 square feet (39 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Comfort Inn & Suites at CrossPlex Village. Free self parking is available.

This Birmingham hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 420 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn CrossPlex Village Hotel Birmingham
Comfort Inn CrossPlex Village Hotel
Comfort Inn CrossPlex Village Birmingham
Comfort Inn CrossPlex Village
Comfort Inn Suites at CrossPlex Village
Comfort Inn Suites at CrossPlex Village
Comfort Inn & Suites at CrossPlex Village Hotel
Comfort Inn & Suites at CrossPlex Village Birmingham
Comfort Inn & Suites at CrossPlex Village Hotel Birmingham

Comfort Inn & Suites at CrossPlex Village Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Charlotte

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Faith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, decent breakfast, great customer service! Left something very important in my room after I checked out, very grateful that it was retrieved and returned. Thank you so much
Stayed 1 night in Nov 2024

10/10 Excellent

Piotr

Stayed 3 nights in Oct 2024

8/10 Good

Felisha

Stayed 1 night in Oct 2024

6/10 Okay

Kim

Travelled with family and small children
Disliked: Cleanliness
Did not feel like the surroundings was a safe place, the hotel was average, nice and clean
Stayed 1 night in Nov 2024

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Christopher

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Terranesha

Stayed 1 night in Jul 2024

10/10 Excellent

R B

Stayed 1 night in Oct 2024

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed with this hotel. The room and the shower had a very bad smell. There's no closet, no dressers. And customer service was not good at all. I would never stay at this hotel again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Kristen

Travelled with partner
This property is in a TERRIBLE location!! Shady stuff happening nightly/daily. We stayed for 4 days and I tried booking anywhere else to get out of this place and was unfortunately unsuccessful. Traffic in and out of rooms all night, not children. Smoking weed, vapes and god knows what else in the stairwells. Watched an employee bring a homeless man through the back very sneakily. Men in masks sitting on benches outside when we returned to our room one of the nights. They have security but he sat in his car with very loud music blaring watching his phone. Motorcycles reving their engines all hours of the night. Also saw the same “ladies” bringing multiple male “friends” in and out throughout our stay. These things kept us up and woke us up all the way till 4 am. The halls smelled of weed and vape. The floors were sticky from syrup and were not cleaned through out the day. Our keys magically quit working after 2 days and we had to have them reprogrammed. Just overall would not recommend staying here.
Stayed 4 nights in Oct 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Keziah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Jacob

Disliked: Cleanliness, amenities
Check in was simple, had the last room on the top floor near the stairwell. Some odd red blood like stain near my fridge which was dripping wet and had hair in it. Room was below average. My last night my card was disabled and I couldn’t get in my room. Breakfast was average, if you like powdered eggs.
Stayed 3 nights in Oct 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Ester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory Stay
My stay was brief as I went for a concert. Everything was satisfactory.
Stayed 1 night in Oct 2024

2/10 Terrible

Marcus

Stayed 1 night in Oct 2024

8/10 Good

Kimberly

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The staff was absolutely amazing. Everything was good except the bathroom. The bathroom was not cleaned. Used soap in the shower, hair on the floor. The tub didnt drain when you showered and when we came back to our room in the evening our bathroom was flooded from a leaking faucet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great. The rooms were clean
Stayed 1 night in Oct 2024