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"Great venue, clean faciities. Spa and gym is a nice bonus. Useful for shopping as well with Merryhill 5 minutes walk away. The waterfront is 2 minute ... " More
21 Jul 2023 by Operations Manager
Dear Niel,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager
19 Jul 2023 by Operations Manager
Dear Antony,We really appreciate your great review following your recent visit, thank you.We hope to have the pleasure of welcoming you again to the hotel in the not too distant future.Kind regards,Mark ChildsOperations Manager
4 Jul 2023 by General Manager
Dear Antony,We really appreciate your positive review following your recent visit, thank you.We look forward to welcoming you again to the hotel in the not too distant future.Kind regards,Stuart FlemingGeneral Manager
27 Jun 2023 by General Manager
Dear Antony,Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can and we will ensure that you have a more enjoyable experience on your next visit.Kind regards,Stuart FlemingGeneral Manager
28 Aug 2022 by Operations Manager
Dear Leigh,Thank you for taking the time to share your feedback following your recent visit. Please accept my apologies for the shortfalls in service and standards you experienced. It is through feedback such as yours that we can use constructively to improve our standards and service and I will be working with the rest of my management team to address the shortfalls.Kind regards,Mark ChildsOperations Manager
21 Dec 2021 by General Manager
Dear Niel, We really appreciate your positive review following your recent visit, thank you. We hope to have the pleasure of welcoming you again to the hotel in the not too distant future. Kind regards, Stuart Fleming General Manager
26 Jul 2021 by General Manager
Dear Reviewer, We really appreciate your positive review following your recent visit, thank you. We hope to have the pleasure of welcoming you again to the hotel after our leisure facilities have reopened on 1st August. Kind regards, Stuart Fleming General Manager
18 Sep 2020 by General Manager
Dear Andy Thank you for your feedback following your recent visit. We appreciate you taking the time and your feedback will be reviewed within my team to make improvements where we can. Kind regards, Stuart Fleming General Manager
The following facilities are closed seasonally each year. They will be closed from 24 December to 02 January:
The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. WiFi is free in public spaces. A steam room, spa services, and a terrace are also featured at the eco-certified Copthorne Hotel Merry Hill Dudley. Self parking is free. This 4-star Brierley Hill hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Copthorne Hotel Merry Hill Dudley offers 138 accommodations with a safe and a hairdryer. Televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Brierley Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Faradays – This restaurant specialises in British cuisine and serves lunch, dinner and light fare.
Late-night fare is available from 24-hour room service.
Recreational amenities at the hotel include a steam room.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages and sports massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the cost of an extra bed does not include breakfast.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Barclaycard and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
