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DoubleTree by Hilton Coventry Building Society Arena

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton Coventry Building Society Arena

Bar (on property)
Exterior
Lobby
In-room safe, desk, free cots/infant beds, free WiFi
Interior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Parking available
  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
Pheonix Way, Coventry, England, CV6 6GE
  • Coventry Building Society Arena
    1 min walk
  • Coventry University
    6 min drive
  • Coventry Transport Museum
    7 min drive
  • Coventry (CVT)
    19 min drive

Room options

View all photos for Room, 1 Queen Bed (Pitch View)

Room, 1 Queen Bed (Pitch View) | In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 Queen Bed (Pitch View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Platinum)

Suite (Platinum) | In-room safe, desk, free cots/infant beds, free WiFi

Suite (Platinum)

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, View

Twin Room | In-room safe, desk, free cots/infant beds, free WiFi

Twin Room, View

  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed (Pitch View)

Room, 1 King Bed (Pitch View) | In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 King Bed (Pitch View)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible

In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, desk, free cots/infant beds, free WiFi

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Water)

Suite (Water) | In-room safe, desk, free cots/infant beds, free WiFi

Suite (Water)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, free cots/infant beds, free WiFi

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Doubletree by Hilton Coventry

Pool
Hot tub
Spa
Pet-friendly
4.1 out of 5, Very good, (1003)
The price is €88
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Doubletree by Hilton Coventry

About this property

DoubleTree by Hilton Coventry Building Society Arena

Pet-friendly hotel connected to the convention centre in Coventry with a casino
Along with a casino, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and self parking.
DoubleTree by Hilton Coventry Building Society Arena offers 121 air-conditioned accommodations with laptop-compatible safes and a safe. Flat-screen televisions come with premium cable channels.

This Coventry hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
With your stay at DoubleTree by Hilton Coventry Building Society Arena, you're connected to the convention centre and just a quick walk from Coventry Building Society Arena. Free WiFi in public areas, a restaurant and a casino are available.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Steps from Coventry Building Society Arena and 15 minutes by car from National Exhibition Centre
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

A computer station is on site and WiFi is free in public spaces. A casino, a 24-hour fitness centre, and concierge services are also featured at the business-friendly DoubleTree by Hilton Coventry Building Society Arena. For a fee, parking is available.

This 4-star Coventry hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily.
Faradays – This restaurant only serves breakfast.
The Mill Brasserie – This bistro serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English, French, Hindi, Polish, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per day)

Food and drink

  • Daily full breakfast available for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Faradays
  • The Mill Brasserie

Things to do

  • 24-hour gym
  • Casino
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

This property is closed from 22 December 2024 to 2 January 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 15 per person
  • Self-parking fee: USD 10 per day
  • Pet fee: USD 20 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Ricoh Arena Coventry
DoubleTree Hilton Hotel Ricoh
DoubleTree Hilton Ricoh Arena Coventry
De Vere At The Ricoh Arena Hotel Coventry
DoubleTree by Hilton Hotel at the Ricoh Arena Coventry
DoubleTree by Hilton Coventry Building Society Arena Hotel
DoubleTree by Hilton Coventry Building Society Arena Coventry

DoubleTree by Hilton Coventry Building Society Arena Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 244 out of 564 reviews" "
Rating 8 - Good. 170 out of 564 reviews" "
Rating 6 - Okay. 82 out of 564 reviews" "
Rating 4 - Poor. 38 out of 564 reviews" "
Rating 2 - Terrible. 30 out of 564 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

RAINIER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are nice and the hotel is very nice, there's just no lounge to go to when you wanted to relax while socialising.
Stayed 2 nights in Sep 2024

8/10 Good

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

6/10 Okay

Kevin James

Business traveller
Liked: Cleanliness, staff & service
Expected more from Hilton!
Air conditioning in the room wasn’t working and I couldn’t open any windows. The floor boards were squeaky too. The wall from the reception to the room was quite the journey, certainly got my steps up with this stay. Breakfast was really good I have to say. Price was over inflated from my experience.
Stayed 2 nights in Sep 2024

8/10 Good

James

Stayed 1 night in Aug 2024

2/10 Terrible

Otto

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I paid a lot of money to stay here. It was so difficult to find our room - literally a lift, 2 flights of stairs and a 5 minute walk from reception. Then, the ac on the first floor was broken and even one of the receptionists said it was not acceptable with how hot it was up there. Also, the windows did not open so i barely slept for 2 days. Also, despite having a massive car park, there id no free parking for guests. I will not stay there again and will not use Expedia again as the after service has been poor and slow
Stayed 2 nights in Sep 2024

4/10 Poor

Ian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Stayed 1 night in Sep 2024

10/10 Excellent

Nav

Stayed 3 nights in Sep 2024

4/10 Poor

Kweku

Disliked: Cleanliness, property conditions & facilities
Stayed 1 week in a family room. We experienced a rude lady staff member who was to help us reset the blurry TV screen. The bathroom always smelt of urine and most of all the air conditioner wasn't consistent. We felt as if we were a pain in the butt but not after paying over a £1200 to have a decent place to stay with my family. We had to change rooms since the air conditioner was not working. The lady staff member with a short hair cut who came to help us fix the broken TV asked if we moved from the initial room because of the air conditioner. She rudely stated that "other customers will be fine without an air conditioner in the room," making us feel as if we were troublesome. The shower leaked & split water all over to the front of the WC floors. Coming from the USA, I wouldn't recommend this run down Hilton to anyone. The advantage is the convenience to the stadium and shops around. To pay for such run down crappy accommodations isn't only a rip off but not appropriate. The hotel walls in the entrances are dirty. Shout out to Jackie the house keeper. Overall, I regret booking a place like that for a week. The first front desk man tall and heavy set wasn't the nicest from day one. The hotel rooms are not chronologically designed so it was a nightmare the night we checked in to find the room and had to go up and down the halls before finding it. Also, the lift was broken the entire time we were there. Worse Hilton ever!!!
Stayed 7 nights in Aug 2024

2/10 Terrible

Sally-anne

Disliked: Staff & service
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Isatu

Travelled with partner
Liked: Staff & service
Lifts not working
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Mixed Feelings
The staff were absolutely lovely and couldn’t do enough to make your stay enjoyable. Really friendly and a credit to the company. The room was clean and bed very comfortable. However, it was a hot August night with no windows to open and a very very poor air conditioning system. We were moved from our first room as it didn’t work at all and then the one that was ‘working’ was totally ineffective. It felt very claustrophobic and stuffy. We also had our dog with us. The room location was a long way from the front door and I probably wouldn’t recommend it for being dog friendly for that reason. Restaurant staff and meal were excellent and the breakfast was lovely too.
Stayed 1 night in Aug 2024

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Frances

Travelled with family
Disliked: Cleanliness
Tired , dirty and isolated . Would never use again.
Stayed 3 nights in Aug 2024

4/10 Poor

Teresa

Disliked: Cleanliness, property conditions & facilities
The room was smelly/musty, carpets were stained and dirty. Corridors are in desperate need of painting! I would not recommend this hotel unless it was £30 per night as thats all its worth..
Stayed 2 nights in Aug 2024

8/10 Good

Deepika

Good
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Stayed 1 night in Aug 2024

8/10 Good

Hazel

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Nityam

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Not what I expected from double tree. Pretty average hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Nikesh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
As I entered, loud music from a live jazz band was playing. This made it more difficult to hear the staff member at front desk. Apparently the room they'd meant to have been playing in had flooded, so they had to play near the main lobby. Additionally, the lift was broken, so I had to walk up 4 flights of stairs to the 2nd floor each and every time. Staff were nice but the hotel was not great. The main room I was given had a lot of space, which was not really used, except for a small table and a couple of chairs which sat looking a bit awkward in the middle. But then it had a very compact bathroom, which didn't make sense given the size of the main room.
Stayed 1 night in Jul 2024

6/10 Okay

Kevin

Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024