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Holiday Inn Birmingham City Centre, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Birmingham City Centre, an IHG Hotel

Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Front of property
Lobby lounge
Lobby lounge

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Smallbrook, Queensway, Birmingham, England, B5 4EW
  • Birmingham Hippodrome
    3 min walk
  • The Alexandra Theatre
    3 min walk
  • O2 Academy Birmingham
    4 min walk
  • Birmingham (BHX)
    30 min drive

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Double Beds

Premium Room, 2 Double Beds | Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed with Sofa bed, Accessible

Premium Room, 1 King Bed with Sofa bed, Accessible | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 20.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Birmingham - City Centre, an IHG Hotel

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1145)
The price is €79
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Holiday Inn Express Birmingham - City Centre, an IHG Hotel

About this property

Holiday Inn Birmingham City Centre, an IHG Hotel

Eco-certified Birmingham hotel in Birmingham City Centre with a 24-hour front desk
This hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business centre and dry cleaning are on-site.
Holiday Inn Birmingham City Centre, an IHG Hotel offers 261 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Birmingham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The shopping around Holiday Inn Birmingham City Centre, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from O2 Academy Birmingham. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the location and the proximity to shopping
  • Just a 4-minute walk from O2 Academy Birmingham and 5 minutes on foot from The Mailbox
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. The eco-certified Holiday Inn Birmingham City Centre, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Birmingham hotel.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
Holiday Inn Birmingham City Centre, an IHG Hotel has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (GBP 12.50 per night)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 14 to 17.95 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14.00 to 17.95 per person
  • Covered self-parking fee: GBP 12.50 per night
  • Pet fee: GBP 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

BIRMINGHAM CITY CENTRE Holiday Inn
Holiday Inn BIRMINGHAM CITY CENTRE
Holiday Inn Hotel BIRMINGHAM CITY CENTRE
Holiday Inn Birmingham City Centre Hotel
Birmingham Holiday Inn
Holiday Inn Birmingham
Holiday Inn City Centre Hotel Birmingham
Birmingham City Centre, An Ihg
Holiday Inn Birmingham City Centre
Holiday Inn Birmingham City Centre an IHG Hotel
Holiday Inn Birmingham City Centre, an IHG Hotel Hotel
Holiday Inn Birmingham City Centre, an IHG Hotel Birmingham

Holiday Inn Birmingham City Centre, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 466 out of 1003 reviews" "
Rating 8 - Good. 268 out of 1003 reviews" "
Rating 6 - Okay. 145 out of 1003 reviews" "
Rating 4 - Poor. 70 out of 1003 reviews" "
Rating 2 - Terrible. 54 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Amanda

Disliked: Staff & service, amenities
I would not stay there again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick checkin, friendly staff, quiet and clean room, comfortable bed. Excellent location, New Street Station and Hippodrome just 5 minutes away
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, except they made me repay the entire room fee on checkout because of an issue with Hotels.com.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed our stay!
Hotel was great. Very clean and the staff was very helpful. Great bar and good food. Would definitely recommend this hotel.
Stayed 1 night in Aug 2024

8/10 Good

Nimisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location
Stayed 1 night in Aug 2024

4/10 Poor

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived late, the staff was rude, the noise outside the room very loud, the pillows were flat and the bed was hard. Debbie
Stayed 1 night in Aug 2024

10/10 Excellent

n

Stayed 1 night in Aug 2024

4/10 Poor

Laura

Liked: Room comfort
Disliked: Cleanliness
Disappointed
My partner & I always stay here when we have a night away in birmingham. The rooms are usually lovely but this time when we entered our room it had a very unpleasant wet dog smell and the bathroom smelt unpleasant too. We had to leave the windows open when we went out to try and get rid of the smell but it didnt work too well . We were also woken up at 5am by loud men coming back from a night out, shouting and slamming doors but i guess the hotel aren't to blame for that part. I will be potentially looking to stay elsewhere for our next visit.
Stayed 1 night in Aug 2024

8/10 Good

Kacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good
The stay was ok, one room the air conditioning was working perfectly, in the other it wasn’t working at all. The pillows could have been softer
Stayed 2 nights in Aug 2024

4/10 Poor

Marjorine

Stayed 1 night in May 2024

10/10 Excellent

Lynda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A return visit
An excellent stay and hope to see you again next year
Stayed 2 nights in Jul 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally placed for the theatre, shopping and train station Very clean Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Perfect central location for work or vacations. Large rooms with everything you need.
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect. We will definitely come again.
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

NEIL

Liked: Staff & service, amenities
Overall good property but in need of some TLC
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Stayed 1 night in Jul 2024

4/10 Poor

Robert

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Room very tired and the windows were bad, to be honest I've seen better sealing windows in a tree house!
Stayed 2 nights in Jul 2024

10/10 Excellent

Nat

Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
This hotel is perfect for everyone from singles to families, me and my mother went again this year and we loved the breakfast here the food from the restaurant is good just a little pricey if you have a budget to stick to, it’s walking distance from loads of places that you can eat from. My sleep was ok just wish the air conditioning was working properly. The bathroom facilities were good too just wish there was a chair that my mum could have sat on when she was in the shower.
Stayed 3 nights in Jul 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
Overall a nice stay
The room I stayed in had a shower cubicle. The drainage in the shower cubicle was limited. I had to keep turning the shower head off in order to allow the water to drain fully away. I noticed that the bathroom door was warped at the bottom which must have been caused by flooding in the past. I did report it to reception. I was told that I could not be moved to another room because the hotel was fully booked. The problem may still be persisting. My room number was 571. I stayed in the city centre in Birmingham near Birmingham New Street Station. Otherwise I liked the room and the hotel in general. The restaurant did good breakfast and dinner.
Stayed 3 nights in Jul 2024

10/10 Excellent

Etienne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024