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Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel

Reception
Front of property
10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe
10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe
Room amenity

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • Parking available

Explore the area

Map
1023 20th Street South, Birmingham, AL, 35205
  • Kirklin Clinic
    7 min walk
  • T-Bones
    1 min walk
  • Birmingham Station
    6 min drive
  • Birmingham, AL (BHM-Birmingham Intl.)
    17 min drive

Room options

View all photos for Standard Room

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Communication, Mobil Roll-In Shower)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Room, 2 Double Beds, Accessible (Communication, Mobil Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communication Accessible)

10 bedrooms, Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel

Art Deco Birmingham hotel in Downtown Birmingham with a 24-hour fitness centre
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and a business centre.
Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel offers 63 accommodations with iPod docking stations and MP3 docking stations. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel. During your stay, you're just a quick walk from Kirklin Clinic. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • 11 minutes by foot from University of Alabama at Birmingham and a 2-minute drive from McWane Science Center
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, gift shops/newsstands, and concierge services are also featured at the business-friendly Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel. Parking is available for a fee.

This Art Deco Birmingham hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 38 per day)
  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 30 for adults and USD 5 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1932
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 November to 24 November:
  • Bar/Lounge
  • Dining venue
The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 for adults and USD 5 to 30 for children
  • Covered self-parking fee: USD 38.00 per day (in/out privileges)
  • Valet parking fee: USD 38 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Highland Ascend Collection
Highland Downtown/UAB Ascend Collection
Highland Hotel
Hotel Highland
Hotel Highland Ascend Collection Hotel
Hotel Highland Downtown/UAB Ascend Collection Hotel
Hotel Highland Downtown/UAB Ascend Collection Hotel Birmingham
Highland Downtown/UAB Ascend Collection Birmingham
Hotel Highland Birmingham
Highland Birmingham
Hotel Highland Downtown UAB Birmingham
Hotel Highland Downtown UAB
Highland Downtown UAB Birmingham
Highland Downtown UAB
Hotel Indigo Birmingham Five Points S UAB
Hotel Indigo S UAB
Indigo Birmingham Five Points S UAB
Indigo S UAB
The Hotel Highland Downtown UAB
Hotel Indigo Birmingham Five Points S UAB
Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel Hotel

Hotel Indigo Birmingham Five Points S - UAB, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 404 out of 999 reviews" "
Rating 8 - Good. 244 out of 999 reviews" "
Rating 6 - Okay. 139 out of 999 reviews" "
Rating 4 - Poor. 102 out of 999 reviews" "
Rating 2 - Terrible. 110 out of 999 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Kelly

Stayed 1 night in May 2024

6/10 Okay

Linda, Billings

Liked: Cleanliness, staff & service
The coffee pot didn’t work. There were dirty towels in the hallway from 3 pm through checkout the following morning.
Stayed 1 night in Sep 2024

10/10 Excellent

Aisha

Stayed 1 night in Aug 2024

10/10 Excellent

Larry

Stayed 1 night in Aug 2024

6/10 Okay

Retha

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Connor

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed. Got stranded with no lodging
The WORST booking experience I have ever had. I arrived late in the evening, and was told there was no existing reservation for me and there were no available rooms, despite the fact I had deposited money when booking for the stay. After trying to sort it out with customer service for over an hour, I was forced to book a gross, low quality motel on the outskirts of town on my own dime that night.
Stayed 4 nights in Aug 2024

2/10 Terrible

stephanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE
Do not stay here. Very rowdy part of town. Very loud music and cars. Something shady happing…someone had been in our room watch the football game and took shower. The elevator was super scary and run down. You can’t control the temperature of your own room. You have to call down and have them adjust it for you. This is a Big NO.
Stayed 1 night in Aug 2024

10/10 Excellent

Annette

Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
The suite we stayed in was well designed and comfortable. The elevator failed once and was cranky in general. The suite could have used another waste can.
Stayed 1 night in Aug 2024

10/10 Excellent

D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

SONIA, Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
Traffic was very load on Saturday night Awful
Stayed 3 nights in Aug 2024

10/10 Excellent

Jerilynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Minor Adjustments
The hotel overall was not bad. The suite rooms are huge. They advertised a restaurant and bar but the employee told us they did not have a restaurant but found out he was lying and didn’t want to cook the day of checkout and the bar because they were serving breakfast and the bar was very mediocre compared to the photos and advertisement. Valet is not 24hrs and you have to wait until they come back to work to retrieve your vehicle and they do not advertise that it is valet only. Rooms were huge but the refrigerator in the room did not get cold, no trash cans but one small one in bedroom, curtains were semi coming off, the club beside it played music all night, and the elevator needs some maintenance. Conveniently located 2 minutes from UAB which is perfect! They also sit on a strip that have a lot of eateries around them. Overall experience was not bad but just some minor adjustments need to be made. However, I would stay here again for the convenience of getting to UAB.
Stayed 2 nights in Aug 2024

4/10 Poor

Genevieve

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I should have read the reviews first. The hotel room itself was nice enough, tho not clean. Crumbs from prior guests snacks on the floor. A swimsuit top liner was abandoned by prior guests as well. No housekeeping service even on request. Elevator broken. Bar service limited. You can do better anywhere else
Stayed 2 nights in Aug 2024

8/10 Good

marissa

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing was parking. Was imformed upon arrival that there was valet parking which I wasnt expecting. Then in am there was no one available to get my car. I was told that I could take elevator to basement and get my car. I could have saved a little by not using valet and parked it myself, but wasn't informed. All is good now. Thanks
Stayed 1 night in Aug 2024

2/10 Terrible

Alexandra

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Kyle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Valet parking staff was very nice and helpful but the front desk agent was very unwelcoming.
Stayed 1 night in Aug 2024

10/10 Excellent

Rasheda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

RODRIGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome very friendly
Stayed 3 nights in Aug 2024