The Cube Hotel Birmingham

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Cube Hotel Birmingham

Exterior
Terrace/patio
City view
Standard Room, Accessible | Premium bedding, Select Comfort beds, minibar, in-room safe
Meeting facility

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
196 Wharfside Street, Birmingham, England, B1 1PR
  • The Mailbox
    2 min walk
  • Brindleyplace
    6 min walk
  • O2 Academy Birmingham
    8 min walk
  • Birmingham (BHX)
    31 min drive

Room options

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Standard Double or Twin Room

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, Accessible

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Cube Hotel Birmingham

Hotel with a rooftop terrace, steps from The Mailbox
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe and conference space.
The Cube Hotel Birmingham offers 52 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at The Cube Hotel Birmingham. During your stay, you're just a quick walk from The Mailbox. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from The Mailbox and 10 minutes on foot from Utilita Arena Birmingham
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A rooftop terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at The Cube Hotel Birmingham.

This 4-star Birmingham hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Marco Pierre White – This steakhouse serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Reservations are required.
Late-night fare is available from room service (during limited hours).

Languages

English, French, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (GBP 22 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: GBP 18.95 for adults and GBP 12.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Marco Pierre White

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Dryer
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: GBP 15 for check-in between noon and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 18.95 for adults and from GBP 12.95 for children
  • Nearby parking fee: GBP 22 per day (1640 ft away)
  • Late check-in fee: GBP 15 for check-in between noon and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Birmingham Hotel Indigo
Hotel Indigo Birmingham
Indigo Birmingham

The Cube Hotel Birmingham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 316 out of 744 reviews" "
Rating 8 - Good. 197 out of 744 reviews" "
Rating 6 - Okay. 107 out of 744 reviews" "
Rating 4 - Poor. 58 out of 744 reviews" "
Rating 2 - Terrible. 66 out of 744 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Tony

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel in a good location.
This trip was booked for an exhibition with 2 colleagues. Because I made the booking I was upgraded to a suite which was lovely and spacious with a balcony overlooking the canal and the city. This was a lovely room. The only downside was even as residents we were not allowed a drink after 10pm except on the Thursday night when we were served because there was a private party. We mentioned this to the bar manager who stated they were being served because they had booked the room until 11pm. I pointed out to him that between myself and my 2 colleagues we had booked rooms for 12 nights at a cost of £2,000
Stayed 3 nights in Sep 2024

2/10 Terrible

Kam Kam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience and not clean
Worst experience ever not the clean standard and very old. Pictures is deceiving
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Functional business hotel with no frills. Large rooms but slippery bathroom floors and the AC conked out. Views of Birmingham (not particularly exciting!) from floors 23 to 25 - which are also the only floors with hotel rooms/restaurants (rest are offices i believe).
Stayed 2 nights in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Englebert Humperdinck
The staff were very attentive and helpful. The breakfast was delicious and we had a very relaxing couple of nights. We wanted to stay near Gas Street as I came here many times to see my Dad's family as a youngster. We were in Brum to see Englebert Humperdinck at the Symphony Hall. Unfortunately, the concert was cancelled a few hours before the start. Despite this, we had a most relaxing and comfortable stay.
Stayed 2 nights in Sep 2024

4/10 Poor

JOHN

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty light switch
What’s the point of a wardrobe without coat hangers!
Disco lights from the phone!
Stained floor 🤢
Stayed 2 nights in Sep 2024

4/10 Poor

Amy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was hotter than the sun in the rooms. No windows to open, 3 fans in the room But only 1 worked, bathroom smelt like mouldy water and sewage, bed was like wriggling around on a water bed so sleep was very difficult as kept almost rolling out of the bed. Would not stay here again which is a shame as location and food etc was fabulous. Breakfast was great. Things to do in the area great but would not stay here again unfortunately
Stayed 1 night in Sep 2024

8/10 Good

Mariam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was very nice with checking me in and checking me out the breakfast was absolutely delicious I don't know the name of the woman that served us breakfast but she was a very lovely lady the only thing I disliked was I had asked the woman who is a receptionist in the morning around 10.30 am if I can have room service as I am going out she said she will sort it out I thanked her I come back to the hotel around 2.30 I expected my room to be clean it wasn't the room service lady came at 2.30 but she was so lovely and polite and said she doesn't mind if we stay in the room while she does the cleaning the view was lovely and all the other amenities too the room has a window but you can't open the window the AC was not working and the fan in our room was not giving cold air
Stayed 2 nights in Sep 2024

8/10 Good

Georgia

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Very friendly, helpful staff. The room was comfortable and spacious but the walls (?!) were very dusty and there was a lot of chipped paint.
Stayed 1 night in Sep 2024

2/10 Terrible

Liam

Disliked: Room comfort
Worst hotel
Well the A/C didn’t work and it was so hot in the room, we decorated the room with Confetti and balloons for my gf birthday, we ask about the A/C and was told sorry no Maintenance workings back till Monday and the whole A/C was not working any rooms the attitude of the reception was poor and then they charged me £50 for cleaning the room, this hotel is a joke and no parking, never stay here
Stayed 1 night in Aug 2024

4/10 Poor

Abi

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Tech

Travelled with partner
Disliked: Staff & service
Little did we know that the function room was above our room. The noise from above started from about 4PM to 2AM i the morning. The music and stamping was unbearable load which meant the room was unusable for relaxation or sleep. Ruined what could have been a nice weekend break.
Stayed 2 nights in Aug 2024

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The bed was so comfortable. More spacious in the room. Breakfast was ok. Although there was a lot of stains on the carpet . Also during breakfast the option i chose i was told there was no vegetarian sausages as they didnt get their order and prior to coming for breakfast a lady asked if we paying or if its already paid as its expensive to eat at Marco Pierre found it rude. Then the fire alarm rang was escorted towards the stairs to find they was locked. The lift were still working then a member of staff came and said it was a false alarm.
Stayed 1 night in Aug 2024

8/10 Good

sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities
It was nice in room. Needs a bit of work, mould in bathroom. The hotel corridors didnt smell nice, it was like sewage. Overall had a enjoyable stay.
Stayed 1 night in Aug 2024

8/10 Good

Drew

Business traveller
Liked: Cleanliness, room comfort
Best of a bad bunch. Worth reading below
I like this hotel because of it's location. However it's getting dated. Clean but chipped furniture etc. The hallways and rooms tend to be very hot and the AC isn't good. Which is why I now book a room with a balcony so I can get fresh air. Other rooms don't have opening windows. They do provide fans. My last stay had 3 fans in the room so that's rather telling. The MPW restaurant on the top floor is good, although the last time they overcooked my steak. Didn't send back as don't like food waste but they did add a discount when I told them. It's fine. But I think the mal Maison next door is stiff competition
Stayed 2 nights in Aug 2024

2/10 Terrible

Spencer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Sharon

Travelled with partner
Liked: Staff & service
Good location lots of restaurants and bars. Also Everyman cinema. The room was modern but had no air conditioning and was very hot all night even with 2 fans. Additional charge for breakfast which was ok for what we received. Overall felt overpriced with having to pay for breakfast and parking. Would have liked a discount for no air conditioning.
Stayed 1 night in Aug 2024

8/10 Good

Craig, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Richard

Disliked: Room comfort
Good Morning, I am waiting on a refund on my room rate for last nightl at the cube, the heat was unbearable as the air conditioning was broken. I had to check into the AC Marriott next door. Please can you provide an update? Many Thanks Richard Riscatti
Stayed 1 night in Aug 2024

6/10 Okay

Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioning didn’t work in the room and it was too hot
Stayed 1 night in Aug 2024

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful treat for my daughters birthday
Stayed 1 night in Jul 2024

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great city centre anniversary break
We stayed one night to celebrate our wedding anniversary. Check in went very smoothly and when we mentioned it was our anniversary we each received vouchers for a complementary drink which was a very nice touch. The room and bed were very comfortable with a view of the city and a large shower cubicle in the bathroom. The only minor minus was the absence of any complementary biscuits. The hotel is in the city centre and so we were able to walk around the centre in the early evening taking in the atmosphere. Both the set evening meal and breakfast were very good sitting at tables with city views and excellent service. We did have to pay £5 more each for the evening window table but as it was our anniversary it was well worth it.
Stayed 1 night in Jul 2024

2/10 Terrible

Chris

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
There is no air conditioning in the rooms – they are ridiculously hot…!! The hotel is designed with no opening windows and the room cooling is essentially disabled. This has obviously been an issue for some time as all the rooms have desk fans, but are unbearable to sleep in. No exaggeration 40 degrees. Read the room description carefully and avoid. Not the fault of the staff on the desk, but they are fobbing people off with a story about resetting the system. Breakfast in Marco Pierre White restaurant was superb.
Stayed 1 night in Jul 2024

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not happy at all when we get to reception the fist thing she ask is when I’m due which I’m not pregnant, Then to be told there’s not spa which dose say on the website it dose. The room was stained on the floor the towels and hair all ova the bathroom tiles. We got woken up to the fire alarm going off to rush out to find it was a files alarm so we ask a member off staff he just laughed in our face I would never stay hear again
Stayed 1 night in Jul 2024

8/10 Good

Ceri

Stayed 1 night in Jul 2024

8/10 Good

Sheniqua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was brilliant bar the air conditioning being broken and the room quite warm.
Stayed 1 night in Jul 2024