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Mercure Birmingham West Hotel

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mercure Birmingham West Hotel

Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Standard Room, 1 Double Bed (Compact) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Bar
  • Parking available
  • Spa
  • Pet-friendly

Explore the area

Map
Birmingham Road M5 Jct 1, West Bromwich, England, B70 6TU
  • The Hawthorns
    ‪13 min walk‬
  • Bethel Convention Centre
    ‪4 min drive‬
  • Utilita Arena Birmingham
    ‪9 min drive‬
  • Birmingham (BHX)
    ‪38 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(23 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 3 Single Beds

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Privilege, Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds

8.2 out of 10
Very good
(11 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Compact)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed (Compact)

7.8 out of 10
Good
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Birmingham M6 Jct7, an IHG Hotel

Pool
Spa
Pet-friendly
Parking included
3.9 out of 5, Good, (1000)
The price is €85
for 1 room
includes taxes & fees
1 Feb - 2 Feb
Holiday Inn Birmingham M6 Jct7, an IHG Hotel

About this property

Mercure Birmingham West Hotel

Suburban hotel with full-service spa and health club
Along with a full-service spa, this hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Mercure Birmingham West Hotel offers 168 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. 21-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower, dressing gowns, designer toiletries and complimentary toiletries.

This West Bromwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and complimentary weekday newspapers. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Children aged under 12 years old are not allowed in the swimming pool or health club without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Mercure Birmingham West Hotel. During your stay, you're just a quick walk from Sandwell Valley Country Park. Free WiFi in public areas, a full-service spa and an indoor pool are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Enjoy international cuisine and garden views while dining at Restaurant 1896
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body scrubs, massages or facials at the spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from The Hawthorns and 9 minutes from Utilita Arena Birmingham
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Mercure Birmingham West Hotel offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include 15 meeting rooms and coworking spaces. Event space at this hotel measures 1916 square feet (178 square metres) and includes conference space. A sauna, spa services, and a terrace are also featured at the business-friendly Mercure Birmingham West Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star West Bromwich hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Restaurant 1896 – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Lounge Bar – This bar specialises in British cuisine and serves lunch and light fare. Open daily.
24-hour room service is available.

Languages

English, French, Latvian, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Restaurant 1896

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,916 square feet of conference space
  • 15 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per accommodation, per day
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16 for adults and from GBP 8 for children
  • Self-parking fee: GBP 7.00 per day
  • Pet fee: GBP 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Park Inn Radisson Birmingham West M5 J1
Park Inn Radisson Birmingham West M5 J1 Hotel
Park Inn Radisson Birmingham West M5 J1 Hotel West Bromwich
Park Inn Radisson Birmingham West M5 J1 West Bromwich
West Bromwich Hotel AccorHotels Now Open
West Bromwich AccorHotels Now Open
The Birmingham West Hotel by AccorHotels Hotel
The Birmingham West Hotel by AccorHotels West Bromwich
Hotel The West Bromwich Hotel And Spa by AccorHotels (Now Open)
The Birmingham West Hotel by AccorHotels Hotel West Bromwich
Hotel AccorHotels Now Open
AccorHotels Now Open
Park Inn by Radisson Birmingham West M5 J1
The West Bromwich Hotel Spa by AccorHotels (Now Open)

Mercure Birmingham West Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 319 out of 678 reviews" "
Rating 8 - Good. 186 out of 678 reviews" "
Rating 6 - Okay. 88 out of 678 reviews" "
Rating 4 - Poor. 41 out of 678 reviews" "
Rating 2 - Terrible. 44 out of 678 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alisha

Stayed 1 night in Oct 2024

6/10 Okay

Darius

Travelled with partner
Disliked: Cleanliness, staff & service
There was hair in the bed, and the reception man that was talking to me smelled of food, and he seemed unhappy checking me in. When I asked about the car I was charged 6 or 7 pounds even though I was a guest
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, nice hotel, perfect for our needs as a stop over on long road trip, just off M5. Only issue we had was room service. Couldn’t order from room, ended up phoning hotel on mobile and reception put us through to dining. Food was delicious
Stayed 1 night in Sep 2024

10/10 Excellent

Sian

Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Good value & close to the motorway
Stayed 1 night in Oct 2024

2/10 Terrible

George

Stayed 1 night in Oct 2024

8/10 Good

Emma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff were especially friendly.
Stayed 1 night in Oct 2024

8/10 Good

Matt

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Not bad
Always good customer service. Can’t say the cleanliness of the hallways is great around 1st floor but room itself was great. Room I stayed in had a built in alarm call for about 5am when cages were being moved
Stayed 2 nights in Oct 2024

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive carpark and its free be sure to enter your registration plate at reception Quick check-in all info given even a letter with it on. Lift to all floors My room was very compact size just big enough for one i guess. Bed was super comfortable WiFi was good Shower hot and powerful Breakfast not included but could add on if wanted Evening meal was good Simple menu but excellent value . Free use of the leisure facilities Location is on a house estate close to the motorway jct. Close to a beautiful country park. Would stay again if in the area
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Hotel was really.nice and the room was great. The swimming pool changing rooms need some TLC but my overall experience was excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Iain

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service
Average hotel stay for two nights, whilst facilities look reasonable, update and reconditioning would be highly recommended. Helpful and polite staff. Clean and tidy room although located at very rear of hotel and quite a distance from reception up stairs then down in lift, a little complicated.
Stayed 3 nights in Aug 2024

10/10 Excellent

Pippa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in West Brom
Really easy friendly check in rooms quite and clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Mohamed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Was a good stay the health club was nice to use after xh
Stayed 1 night in Sep 2024

6/10 Okay

Zoe

Business traveller
Fine
Room was comfortable but the restaurants food wasn't the best. It was fine as a stop over though
Stayed 1 night in Jul 2024

10/10 Excellent

steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tammi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was a nice size and had contemporary decor. However the basin in the bathroom, looked unclean, looking closer, it was cracked and chipped. The occasional chair in the room broke when I sat on it. I spoke to reception about this and said i was dissatisfied with this. They didnt seem very helpful and I was told that I would need to email a manager a day after I we will have left. I am waiting to do this. I feel all hotels should be their best and there is no excuse for substandard furniture and furnishings. Staff in the bar and dining area were very pleasant and breakfast was good with lots of choice
Stayed 2 nights in Sep 2024

10/10 Excellent

Kulmaljit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room I was in had stains on the carpet bed sheets had stains I will provide images for this. It also had a blocked sink. It had a strange smell. There were constant banging noises early morning and the disruption was terrible. Then I got moved to a different room which was bigger but the quality again was appalling. The bathtub had hair on it and marks and the door didn’t have a cover on the peep hole which is a huge invasion of privacy. There was dusty flying around the room too. And as an asthmatic person this is severely dangerous! It was very poor cleanliness and I was very disappointed considering the 3 nights I stayed and the price I payed.
Stayed 3 nights in Sep 2024

4/10 Poor

Jiten

Liked: Staff & service
Disliked: Property conditions & facilities
Bed room lacked adequate lighting to put on makeup. The shower temperature would randomly switch from scalding hot to freezing cold in seconds continuously, which made having a show almost impossible! The loo roll kept falling off its holder. Finally throughout the night where was this random buzzing sound like a mobile phone on vibrate all night long.
Stayed 1 night in Sep 2024