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 Birmingham •1 Room
 Birmingham • 1 Room
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pentahotel Birmingham

4-star property
Ernest Street, Holloway Head, Birmingham, England 09 725 22 184
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3.9 out of 5
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See all 16 ebookers Reviews

"Hotel good but expensive breakfast, ( which we refused) " More

By a verified traveller on Tue 13 Jun 2023

Points Of Interest

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Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they can't get enough of B&B HOTEL Birmingham Centre's great location. During your stay, you're just a quick walk from The Mailbox. Features include free WiFi in public areas, plus a gym and a bar.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy Modern European cuisine while dining at Bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from The Mailbox and 12 minutes on foot from International Convention Centre
  • Pets welcome for a fee

B&B HOTEL Birmingham Centre ratings based on 16 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for B&B HOTEL Birmingham Centre

Everyone (8) Couples (6) Family (3)
4 out of 5
Hotel good but expensive breakfast, ( which we refused)

Posted by on 13 Jun 2023

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Comment from Hotel Management

7 Aug 2023 by Karen

Thank you for taking the time to write a review on your experience at the Penta hotel Birmingham.I have taken on board your comments and will certainly discuss this with all of my team.Very best regardsKaren

5 out of 5
Good design and amenities .Nice bar and restaurant ,with great pool table. Gym is small but good equipment. Only issue was no water ,despite me requesting it.

Posted by , from Croydon on 23 Feb 2022

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5 out of 5

Posted by on 23 Nov 2021

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4 out of 5
I've stayed here a few times in recent years and always enjoyed my stay, but i was disappointed in the overall condition of the hotel this time. The rooms are looking a little tired now and in need of a face-lift.

Posted by on 4 Nov 2021

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Comment from Hotel Management

30 Nov 2021 by SK

Dear valued guest, Thank you for taking the time to review our Birmingham City Centre hotel, we're always pleased to receive feedback from our guests. Our team here work hard to provide great customer service to all of our guests and I do hope we can welcome you back again soon. Very best regards Sabrina

3 out of 5
Cheap prices, 10 minutes walk from new street station, but a basic hotel

Posted by on 28 Jan 2020

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Comment from Hotel Management

16 Jul 2020 by Katarina

Dear valued guest, Thank you for taking the time to review our Birmingham City Centre hotel, we're always pleased to receive feedback from our guests. Our team here work hard to provide great customer service to all of our guests and I do hope we can welcome you back again soon. Very best regards Katarina

5 out of 5
Our stay was lovely the hotel was clean and the decor was very unique. All staff were super helpful and I would 100% recommend staying at this hotel . It’s a short distance from the station, bullring and nightlife.

Posted by on 27 Jan 2020

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Comment from Hotel Management

16 Jul 2020 by Katarina

Dear Traveller, Thank you for the kind words following your stay with us here in Birmingham. I am pleased that you enjoyed your experience of pentahotels, it certainly is an exciting chain of hotels! I hope that we will see you back with us very soon. Very best regards Katarina

5 out of 5
Great location, very friendly and helpful staff. Extremely clean rooms and hotel overall. The buffet breakfast was to die for! A lot of veggie and vigan options. I highly recommend this hotel!

Posted by on 26 Jan 2020

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Comment from Hotel Management

16 Jul 2020 by Katarina

Dear Valued guest, Thank you for taking the time to share your experience of your stay with us here at pentahotel Birmingham. It was really good to hear that you enjoyed your stay with us, the team and I are always thankful of hearing that we have got things right! I hope that we will see you back again soon! Very best regards Katarina

5 out of 5

Posted by on 4 Dec 2019

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Comment from Hotel Management

22 Jul 2020 by Katarina

Dear valued guest, Thank you for taking the time to review our Birmingham City Centre hotel, we're always pleased to receive feedback from our guests. Our team here work hard to provide great customer service to all of our guests and I do hope we can welcome you back again soon. Very best regards Katarina

5 out of 5
Hotel is great, rooms are big, clean and spacious! Good quality bed and furniture. Shower and bathroom are a high standard. Only issue which is out of hotels control would be the area! Could do with some renovations. Hotel is close to all amenities and train station!

Posted by on 30 Oct 2019

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4 out of 5
Late check-out of 3pm on Sunday is amazing. Location good but roadside rooms a bit noisier with windows open. Not outstanding but for the price-point this really is a great find. Didn't eat so can't comment but not a bad little menu and not too badly priced from what I saw. Had a 'VIP' room which guaranteed the late check-out but I don't know if the rooms were any better as I didn't see the standard ones. But my room was top floor which is always a bonus for me because no thumping from above.

Posted by on 17 Oct 2019

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About the pentahotel Birmingham

Location Ernest Street, Holloway Head, Birmingham, England B1 1NS

Property Features

WiFi is free in public spaces. You'll find a business centre on site. You can enjoy a drink at the bar/lounge. B&B HOTEL Birmingham Centre also features a fitness centre, express check-out, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Birmingham hotel is smoke free.

  • 131 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Birmingham New Street Station (0.6 km / 0.4 mi)
  • Metro station: Grand Central Tram Stop (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

B&B HOTEL Birmingham Centre offers 131 accommodations with a hairdryer and blackout curtains. 42-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on request.

  • Separate bedroom
  • Flat-screen television
  • Satellite channels
  • Films for purchase
  • Shower
  • Housekeeping (on request)
  • Hairdryer
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.

Bar – This bar specialises in Modern European cuisine and serves breakfast, lunch and dinner. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Pet Policy

  • Pets: GBP 20 per pet, per night
  • Pets cannot be left unattended Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

Tax ID - GB902661347

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Parties and events are allowed on site

Long-term renters welcome

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

All guests must show a valid ID.

This property has a strict no-smoking policy. Violators will be subject to penalties (EUR 250).

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). The tax ID number is GB902661347. This property accepts Visa, Mastercard, American Express, Barclaycard and debit cards. Cash is not accepted. Parties and events are allowed on site. Long-term renters welcome. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Cashless transactions are available
  • Pets cannot be left unattended
  • Contactless check-out is available
  • Car not required
  • Long-term renters welcome
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 2
  • Events/parties allowed
  • Contactless check-in is available
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • State tax ID - GB902661347
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18 for adults and from GBP 4 for children
  • Covered self-parking fee: GBP 16 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Birmingham pentahotel
  • pentahotel Birmingham
  • pentahotel Hotel Birmingham
  • Ramada Encore Birmingham City Hotel Birmingham
  • pentahotel Birmingham Hotel

You should know

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.