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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Hotel Kaiseralm, you're just a quick walk from Fichtel Mountains Nature Park. Free breakfast, free self-parking and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.

  • Free buffet breakfast served daily
  • Free self-parking
  • Enjoy Regional cuisine while dining at Frankenkrone
  • Take a swim in the indoor pool
  • Indulge with aromatherapy, facials or massages at Energiequelle
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • Steps from Fichtel Mountains Nature Park and 10 minutes on foot from Seilschwebebahn Nord
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Property Features

Hotel Kaiseralm offers its guests a full-service spa and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Event space at this hotel measures 248 square feet (23 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the family-friendly Hotel Kaiseralm. Free self parking is available. This 4-star Bischofsgruen hotel is smoke free.

  • 1 building
  • 95 guestrooms or units
  • 5 levels
  • Conference rooms
  • 248 sq ft of conference space
  • 23 sq. m of conference space
  • Built in 1973
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Ski equipment storage
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Computer for guest use
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel Kaiseralm offers 95 accommodations with minibars and a safe. A pillow menu is available. Televisions come with satellite channels. Bathrooms include baths or showers with a deep soaking bath, dressing gowns, complimentary toiletries and hairdryers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Cots/infant beds (complimentary) are also available.

  • Deep-soaking bath
  • Minibar
  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Hypo-allergenic bedding
  • Pillow options
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Desk
  • Heating
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Frankenkrone – This restaurant specialises in Regional cuisine and serves lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Spa Services

Energiequelle has 1 treatment room. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

  • Number of treatment rooms 1
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 10.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Kaiseralm Bischofsgruen
  • Kaiseralm Bischofsgruen
  • Kaiseralm
  • Hotel Kaiseralm Hotel
  • Hotel Kaiseralm Bischofsgruen
  • Hotel Kaiseralm Hotel Bischofsgruen

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.