4/10 Poor
Verified traveller
19 Oct 2024
Liked: Cleanliness, room comfort
Disliked: Staff & service
OK - nothing special
Hotel itself looks nice and surroundings are lovely. Generally the hotel is very run down and in need of refurbishment which is currently in the works on some part of the hotel. Check in is 4pm, we showed up to the hotel just before 6pm and were asked to go and sit in the hotel lounge until someone came and got us. No one appeared so we went back to check what was happening over an hour later and other guests who had arrived after us were being checked in. This was after 7pm - there was no apology or explanation as to what had happened to cause the delay. Room was spacious and well equipped, however it was far too warm and there was no way to turn off the radiators. We had breakfast included in our stay which was OK. During breakfast we had to leave as there was a fire alarm, which can’t be helped and all guests were evacuated and directed to the golf club house. I’d say overall the place is nice, nothing special and overpriced for the service we received during our stay.
Verified traveller
Stayed 1 night in Oct 2024