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SureStay Plus Hotel by Best Western Black River Falls

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Black River Falls

Lobby
In-room safe, individually decorated, individually furnished, desk
Restaurant
Indoor pool, pool loungers
In-room safe, individually decorated, individually furnished, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
600 Oasis Rd, Black River Falls, WI, 54615
  • Jackson County Historical Society Museum
    ‪3 min drive‬
  • Jackson County Forestry & Parks
    ‪4 min drive‬
  • Jackson Correctional Institution
    ‪4 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Microwave

Standard Room, 2 Double Beds, Non Smoking, Microwave | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Suite, 1 King Bed, Non Smoking, Microwave | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Microwave

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Room amenity

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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  • Breakfast included
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3.9 out of 5, Good, (999)
The price is €111
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includes taxes & fees
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About this property

SureStay Plus Hotel by Best Western Black River Falls

Hotel in Black River Falls with free breakfast and fitness centre
An indoor pool, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Black River Falls offers 141 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Black River Falls hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at SureStay Plus Hotel by Best Western Black River Falls. During your stay, you'll be close to Jackson County Forestry & Parks. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Just a 3-minute drive from Jackson County Historical Society Museum and a few minutes from Sand Creek Brewery
  • Dogs welcome for a fee (restrictions apply)
SureStay Plus Hotel by Best Western Black River Falls offers its guests an indoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 4435 square feet (412 square metres) and includes conference space. The business-friendly SureStay Plus Hotel by Best Western Black River Falls also features a vending machine, a picnic area, and coffee/tea in common area. Free self parking is available.

This Black River Falls hotel is smoke free.

Guests are served a free continental breakfast daily from 6 AM to 9:30 AM.
The Orange Moose Bar – On-site bar. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • The Orange Moose Bar

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 4,435 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (79 centimetre high)
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night (maximum USD 100 per stay), plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cots (infant beds) are available for USD 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per night (maximum USD100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Arrowhead BEST WESTERN
BEST WESTERN Arrowhead
BEST WESTERN Arrowhead Lodge
BEST WESTERN Arrowhead Lodge Black River Falls
BEST WESTERN Arrowhead Lodge Hotel
BEST WESTERN Arrowhead Lodge Hotel Black River Falls
Best Western Arrowhead Hotel Black River Falls
Best Western Black River Falls
Black River Falls Best Western
Best Western Arrowhead Black River Falls
SureStay Plus Hotel by Best Western Black River Falls Hotel

SureStay Plus Hotel by Best Western Black River Falls Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 247 out of 783 reviews
Rating 8 - Good. 263 out of 783 reviews
Rating 6 - Okay. 145 out of 783 reviews
Rating 4 - Poor. 74 out of 783 reviews
Rating 2 - Terrible. 54 out of 783 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Room with 1 queen bed was very very small. Could hear the bathtub filling in the room above me. Could hear a person in the workout room next to my room at 6am. Bar was open but only serves pizza. Nice bartender.
Stayed 1 night in Nov 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms, check in efficient, best breakfast of the many hotels I have stayed at
Stayed 4 nights in Aug 2024

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michele M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Liked that it was on the trail.
Stayed 2 nights in Oct 2024

8/10 Good

Eva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It's a good place to stay for ranger riding.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Paul

Disliked: Amenities
We stay at this property because of the convenience of onsite bar/restaurant. Restaurant was closed the entire weekend because "bartender called in" Unacceptable reason as far as we're concerned. Also the landscaping is all overgrown and unkept. I've been staying there for years and have never seen it looking this bad. Staff is excellent and doing their best, even with poor management.
Stayed 2 nights in Oct 2024

8/10 Good

catherine

Travelled with group
Liked: Cleanliness, staff & service
a dated gem
Property showed wear and tear, however the bed linens, mattress, etc were very comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff, hotel is a bit faded
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cynthia was awesome, she changed our rooms from the lower level to the 2nd floor and adjoining, we so appreciated it
Stayed 1 night in Oct 2024

8/10 Good

PAM

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Initially told we could not check in til 4 which caused a problem as we were going to a wedding,the shuttle picking us up at 2:30 from hotel.The front gal suggested I go to a gas station to shower and would not budge. The head of housekeeping did get involved and was very accommodating and secured a room for us.
Stayed 1 night in Oct 2024

2/10 Terrible

Gustavo

Travelled with family
Disliked: Property conditions & facilities
Had my screen stolen
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra

Very friendly staff!
Stayed 3 nights in Oct 2024

10/10 Excellent

Mechelle

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Could hear freeway traffic.
Stayed 1 night in Sep 2024

6/10 Okay

Amy

Travelled with group
Liked: Cleanliness, staff & service
Loved the location to major roads
Stayed 2 nights in Sep 2024

10/10 Excellent

gregory

Liked: Cleanliness, staff & service, property conditions & facilities
I wished the hot tub was a little bit warmer
Stayed 1 night in Sep 2024

8/10 Good

Daunn

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It fit our needs well for our trip
Stayed 3 nights in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Clean and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Nick, Campbell River

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happen upon this property by surprise and booked it and didn’t think it was in the town that was in very pleased with the facility very homey and staff were all delightful and had a great day nice and quiet
Stayed 1 night in Sep 2024

10/10 Excellent

Beth, Hartford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the atv trail
Stayed 1 night in Sep 2024

8/10 Good

Kristie

Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Great location but property is well used because of location to ATV trails. Grounds need to be refreshed. Love that it is dog-friendly. Staff was excellent.
Stayed 3 nights in Sep 2024

10/10 Excellent

RaeAnna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved where it's located, the size of the room, the super comfortable bed and the attempts to up keep a cool, cozy, vintage building. It has charm and beautiful decor that compliments the wilderness and community it's in. The staff that I interacted with were all SUPER sweet and helpful. The breakfast had wonderful hot food options and simple cold food options. The Orange Moose has limited appetizers and limited pizza only, so if you're truly hungry, go to a restaurant first and let them take care of your drinking munchies. The selection of beer can be considered limited to some, but it definitely has your regular, no fuss domestics. Again, had a cool, cozy vintage vibe. Unfortunately, our room got a musty smell when we turned the AC to 70/72 degrees instead of the 68 we walked into at check in. The AC unit had a decent amount of dust in it when you looked into the air flow opening. We felt like we had to keep the bathroom fan on the entire time and turn back to 68 cold on a cool overnight, to try keeping the musty smell at bay. The effort to update the paint in the room and hallways looked rushed and uneven. Despite the AC issue I know they wouldn't have been able to fix right away, if they can get a team in to assess and address their whole buildings heating and cooling units for the musty issues, we'd love to come back and stay again because the rest was so wonderful.
Stayed 2 nights in Aug 2024