Best Western Carlton Hotel - Reviews, Photos & Rates

Superior Room, 1 King Bed, Non Smoking, Sea View (Converts to 2 Twin Beds;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 2 Single Beds, Non Smoking, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 Double Bed, Non Smoking, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed with Sofa bed, Non Smoking, Sea View (Converts to 2 Twin Beds)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Accessible, Non Smoking (Converts to 2 TwinBeds;Walk-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite, 1 Double Bed, Non Smoking, Sea View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Non Smoking, Sea View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Family Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Superior Room, Multiple Beds, Accessible, Non Smoking (Converts to 2 TwinBeds;Walk-in Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

See all rooms (16)

Best Western Carlton Hotel ratings based on 10 Verified Reviews

Review Summary

4.0 out of 5 4.0 out of 5.0

Room cleanliness 3.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Carlton Hotel

5 out of 5

Posted by Jonathan on 1 Jan 2024

Was this review helpful to you?

Good location,staff very pleasant,spotlessly clean.

Posted by Kevin, from Liverpool on 22 Jul 2020

Comment from Hotel Management

28 Jul 2020 by Katie

Good Morning Thank you for the lovely feedback, we are pleased to hear that you enjoyed your stay with us and we hope we can welcome you back again in the near future. Kindest Regards

2 out of 5

Lounge was comfortable, car park good,never ate here as never asked so a bit disappointed walkways and passages very narrow, Bedroom pokey and small, poor sleep as no heating and very low temperatures up at 4 am to warm room with hairdryer,wife slept with fleece jacket on,bathroom ok but cold

Posted by a verified traveller on 3 Oct 2019

3 Oct 2019 by Carlo

Dear, Thank you for taking the time to write a review. I do apologise that your stay didn't live up to your expectations however thank you for feedback. We look forward to seeing you again. Kind Regards Carlo Petza General Manager

4 out of 5

Good location at north shore with tram stop outside, rooms, bar and toilets in clean condition. Took a while to get a drink from the bar sometimes whilst waiting for someone, other than that we will go back again😃

Posted by a verified traveller on 21 Aug 2019

21 Aug 2019 by Carlo

Dear, Thank you for taking the time to write a review. It was great to read that we had exceeded your expectations. We Look forward to Welcoming you back. Kind Regards Carlo Petza General Manager

Bargain winter break

Book direct and receive free breakfast and on site parking, within walking distance from the tower, tram stop outside the door perfect location.....expect corridor noise at all hours after all it is Blackpool and the pubs are open till 5am

Posted by jim, from north east on 6 Jan 2018

21 Sep 2018 by Carlo Petza

Dear jim, Thank you for taking the time to write a review. I am the New General Manager and will ensure your constructive comments are actioned. We Look forward to Welcoming you Back. Kind Regards Carlo Petza General Manager

Lovely hotel spoilt by incompetence

Pros: Not a lot

Cons: Reception cleaners who know how to clean.

Location: location was pretty good and within easy walking distance to town.

We arrived too early to check in but the receptionist gave us a ticket for the car window. She was very polite and professional. We returned later in the day to check in and was greeted by the grumpiest receptionist I have ever met. I asked her where she came from (it was obvious she wasn't English) she said in a very unfriendly way Russia, she proceeded to give us the room key and informed us about breakfast etc. ( it has to be said she would have been better employed as a prison officer than a receptionist). When we got to the room as we opened the door it was plain to see the room had not been cleaned, there was scraps of food on the floor. When I went intro the bathroom the toilet was dirty with faecal matter on the side of the toilet bowl, I tried to flush it but it was obvious the toilet was blocked the water rose in the bowl along with faecal matter. I phoned reception and was offered another room. I went for the key and went to get my husband (he is disabled) and went to the next room 212 the kettle had no light to indicate if it was on or not, in the bathroom if you sit on the toilet you cannot reach the toilet paper which is particularly frustrating at certain times!!. There was also dirt on the floor and the waste bin had dirty tissues in it. Other than this it was quite nice. But I think an experience not to be repeated.

Posted by Joani, from Cumbria on 8 Dec 2017

Dear Joani, Thank you for taking the time to write a review. I am the New General Manager and will ensure your constructive comments are actioned. We Look forward to Welcoming you Back. Kind Regards Carlo Petza General Manager

Beach front hotel with parking

We stayed one night. The room was facing the sea, clean and had coffee/tea making facilities. The staff were very helpful. There was limited parking on the forecourt of the hotel, although we had to pay £5 for the privilege. However, we were allowed to keep the car there until mid-afternoon because we had booked to see the Tower in the afternoon (we had to ask, as check-out was 10.30). One disappointing aspect was the charge for breakfast - I think it was over £8, although we didn't take it. The hotel wasn't cheap, and I would have expected maybe a continental breakfast thrown in for the price.

Posted by a verified traveller on 30 Aug 2017

9 Sep 2017 by Ash Gaur

Thanks for staying with us. We appreciate your feedback!

wonderful staff

Pros: the staff

Cons: smell in the room

I arrived after 11pm due to a delayed train. I rang at about 9.30 and the staff were super-helpful, checking me in an letting the night manager know. On arrival at the train station there were no cabs but I rang the hotel and they got one to me in less than 5 minutes. The night manager took by paper order and it was not one on their usual list, but he got it and brought it to me at breakfast. Really excellent service. I slept well in a room which did not suffer from any noise from other guests. The only down score on cleanliness/comfort was a strong synthetic smell that I feared might mask unpleasant remains from one or more previous guests.

Posted by a verified traveller on 14 Oct 2016

Fantastic location

Hotel is is idealy located for black pool town centre and the tower only a 5 to 10 min walk away. Hotel is in the seafront with its own private carpark. The reception staff where very helpful and friendly with my requests .

Posted by Pedro001 on 17 Mar 2015

Sehr schöne Lage :) Gutes Frühstück. Preisverhältnis stimmt.

Posted by Gigi, from Vevey Schweiz on 11 Apr 2018

1 Jun 2018 by CP

Dear Gigi, Thank you for your feedback and i will personally pass this on to our teams. We look Forward to Welcoming you back. Kind Regards Carlo Petza General Manager

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Superior Room, 1 King Bed, Non Smoking, Sea View (Converts to 2 Twin Beds;with Sofabed)

Superior Room, 2 Single Beds, Non Smoking, Sea View

Superior Room, 1 Double Bed, Non Smoking, Sea View

Family Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds;with Sofabed)

Superior Room, 1 King Bed with Sofa bed, Non Smoking, Sea View (Converts to 2 Twin Beds)

Superior Room, 1 King Bed, Accessible, Non Smoking (Converts to 2 TwinBeds;Walk-in Shower)

Hotel Description

Best Western Carlton Hotel ratings based on 10 Verified Reviews

Guest reviews for Best Western Carlton Hotel

Bargain winter break

Lovely hotel spoilt by incompetence

Beach front hotel with parking

wonderful staff

Fantastic location

About the Best Western Carlton Hotel

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