4/10 Poor
Andrew
16 Oct 2024
Disliked: Property conditions & facilities
Very Dissapointed - but stunning location
Really disappointing stay - the photos on the website and on the Hotel's own website look excellent and so we accepted the higher price point (over £200 for 1 night on an October sunday) and were really looking forward to visiting.
The good points - Location (stunning) - Staff (helpful) - Dinner (ok) - Breakfast (great).
The Bad points - the Hotel is now quite shabby and really needs some t.l.c. and investment. Basic things in just our room included leaving plastered areas (old plug sockets) unpainted, damaged doors and skirting, and ripped wallpaper all give it a run down feeling.
A lot of these things could be sorted with minimal work. It took 10 minutes to get the TV to work (you have to go in to settings to change the display port), and the cold water runs milky white! We took to boiling the water before trying to drink it (eventually going to the nearby shop to buy bottled water).
For over £200 a night for a Sunday in October - this really isn't good enough. We wont be returning (unfortunately).
Andrew
Stayed 1 night in Oct 2024