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Protea Hotel by Marriott Bloemfontein Willow Lake

4.0 star property

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Photo gallery for Protea Hotel by Marriott Bloemfontein Willow Lake

Exterior
Reception
Outdoor pool, pool umbrellas, pool loungers
Property grounds
Room, 2 Single Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
101 Henry Street, Bloemfontein, Free State, 9301
  • Mimosa Mall
    ‪9 min walk‬
  • Mega World
    ‪11 min walk‬
  • Vodacom Park
    ‪14 min walk‬
  • Bloemfontein (BFN)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Single Beds, Non Smoking

  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

Protea Hotel by Marriott Bloemfontein Willow Lake

Victorian hotel with 24-hour business centre and 24-hour front desk
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a conference centre and coffee/tea in a common area. Housekeeping is available on request.
Protea Hotel by Marriott Bloemfontein Willow Lake offers 94 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Protea Hotel by Marriott Bloemfontein Willow Lake, you're just a quick walk from Mimosa Mall. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy garden views while dining at 101 Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a porter and luggage storage
  • 9 minutes by foot from Mimosa Mall and a 2-minute drive from Supreme Court of Appeal
  • Airport, local-area and shopping centre shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a meeting room, and limo/town car service.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1378 square feet (128 square metres) and includes a conference centre. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Protea Hotel by Marriott Bloemfontein Willow Lake. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Bloemfontein hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 6:30 AM to 10:30 AM.
101 Restaurant – This poolside restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Afrikaans, English, Xhosa

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 6:30 AM to 10:30 AM on weekends; ZAR 215 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 101 Restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,378 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • No lift
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: ZAR 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 215 per person
  • Airport shuttle fee: ZAR 250 per person (one-way)
  • Airport shuttle fee per child: ZAR 200.00 (one-way), (up to 12 years old)
  • Late check-out fee: ZAR 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Protea Hotel by Marriott Bloemfontein Willow Lake Hotel
Protea Hotel Willow Lake Bloemfontein
Protea Willow Lake
Protea Willow Lake Bloemfontein
Willow Lake Protea Hotel
Protea Hotel by Marriott Bloemfontein Willow Lake Bloemfontein

Protea Hotel by Marriott Bloemfontein Willow Lake Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 58 out of 140 reviews
Rating 8 - Good. 61 out of 140 reviews
Rating 6 - Okay. 15 out of 140 reviews
Rating 4 - Poor. 5 out of 140 reviews
Rating 2 - Terrible. 1 out of 140 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Musawenkosi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Closer to amenities and convenient
It was once again a pleasant stay and good value for money since it was within a walking distance of two major shopping malls and a park for entertainment
Stayed 2 nights in Nov 2024

10/10 Excellent

Curtis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

FILIMAO, LENEXA

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 1 night in Nov 2024

10/10 Excellent

Noel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

BM

Stayed 1 night in Mar 2024

6/10 Okay

Ettiene

Stayed 1 night in Mar 2024

8/10 Good

Shariem

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

6/10 Okay

Sonya

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It use to be a nice place. Had a cable along the doors of the rooms with cameras for security plus two officers down the stairs.
Stayed 1 night in Feb 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Michel

Stayed 1 night in Jan 2024

10/10 Excellent

Ursula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and friendly staff
The staff were incredibly friendly and went out of their way to ensure I had everything I needed. Great welcome from management and superb service.
Stayed 1 night in Dec 2023

10/10 Excellent

Noel

Stayed 1 night in Nov 2023

8/10 Good

Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Adriaan

Liked: Cleanliness, staff & service, property conditions & facilities
Just what I needed. Thanks
Stayed 1 night in Aug 2023

10/10 Excellent

Rudolf

Stayed 1 night in Jun 2023

10/10 Excellent

Patricia Shirley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Lovely, comfortable, friendly
Stayed 4 nights in May 2023

6/10 Okay

Warren

Business traveller
Liked: Staff & service
Stayed 1 night in Mar 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pleasant hotel. Stayed there for the cricket so location was good. Food was excellent in the restaurant
Stayed 2 nights in Jan 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hospitality
Exceptional service from the team at this hotel made our see stay really special. It is hard for an hotel chain to make a visit feel personal but from check-in to bar and dinner and breakfast, service was professional, friendly and welcoming. Well done to the whole team. Special mention for Selereko who was outstanding.
Stayed 1 night in Dec 2022

10/10 Excellent

Shumani

Stayed 4 nights in Oct 2022

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Johan Andries

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Mark

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was tiny and stuffy. The shower was 0.5 meters from the bed. You could hear everything going on around and above. The water, both shower and sink, smelled of salt and fish. I felt disgusting after showering. The staff was all very friendly and helpful, but the room was horrid. I have stayed at dozens of Marriotts and never experienced something so ridiculous.
Stayed 1 night in Jul 2022

8/10 Good

Phil

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Olebeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022