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Thuong Hai Hotel

3.0 star property

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Photo gallery for Thuong Hai Hotel

Minibar, blackout curtains, free WiFi, bed sheets
Mountain view
Minibar
Superior Twin Room, Mountain View | Outdoor banquet area
Luxury Double Room, Balcony, River View | Minibar, blackout curtains, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Phong Nha Ke Bang Tourism Center, Son Trach, Bo Trach, Bo Trach, Quang Binh
  • Phong Nha Visitor Center and Square
    ‪3 min walk‬
  • Phong Nha-Ke Bang National Park
    ‪3 min drive‬
  • Phong Nha Cave
    ‪6 min drive‬
  • Dong Hoi (VDH)
    ‪51 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, Mountain View

Minibar, blackout curtains, free WiFi, bed sheets

Deluxe Double Room, 1 Queen Bed, Mountain View

  • 24.0 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room, 2 Queen Beds, Balcony, River View

Minibar, blackout curtains, free WiFi, bed sheets

Classic Twin Room, 2 Queen Beds, Balcony, River View

  • 25.0 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room

Minibar, blackout curtains, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room, River View

Minibar, blackout curtains, free WiFi, bed sheets

Family Triple Room, River View

  • 30 sq m
  • River view
  • Sleeps 6
  • 3 Double Beds

View all photos for Superior Twin Room, Mountain View

Minibar, blackout curtains, free WiFi, bed sheets

Superior Twin Room, Mountain View

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Basic Twin Room

Minibar, blackout curtains, free WiFi, bed sheets

Basic Twin Room

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

Minibar, blackout curtains, free WiFi, bed sheets

Superior Triple Room

  • 2 sq m
  • Sleeps 3
  • 3 Double Beds

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includes taxes & fees
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About this property

Thuong Hai Hotel

Bo Trach hotel in Phong Nha with free breakfast and 24-hour front desk
A restaurant, a bar/lounge and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Thuong Hai Hotel offers 20 air-conditioned accommodations with minibars and complimentary bottles of water. 24-inch LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Thuong Hai Hotel, you're just a quick walk from Phong Nha Visitor Center and Square. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Phong Nha Visitor Center and Square and a 3-minute drive from Phong Nha-Ke Bang National Park
  • Airport shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at Thuong Hai Hotel. An airport shuttle (available on request) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Bo Trach hotel.

Guests are served a free breakfast.
On-site venue – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Thuong Hai Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Thuong Hai Hotel Quang Binh Province
Thuong Hai Hotel Bo Trach
Thuong Hai Bo Trach
Thuong Hai
Thuong Hai Hotel Hotel
Thuong Hai Hotel Bo Trach
Thuong Hai Hotel Hotel Bo Trach

Thuong Hai Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 28 out of 53 reviews
Rating 8 - Good. 18 out of 53 reviews
Rating 6 - Okay. 5 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 1 out of 53 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

William, Hemel Hempstead

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and accommodating. Can book tours directly from the front desk and rent scooters. In the centre of town with lots of restaurant options around and close to the caves. Definitely would recommend if you're visiting Phong Nha!
Stayed 3 nights in Nov 2024

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Eivan

Stayed 2 nights in Nov 2023

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We booked 1 room but were given 2 rooms on arrival. We asked if it is a mistake or an upgrade without cost. They said there will be extra cost so we demand to give us the room we book and they switch us back to the original room we booked. The property is clean and in walkable distance (about 1000 ft) to the Phong Nha boat tour.
Stayed 1 night in Jun 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where extremely helpful and welcoming. The asisted me in organizing my travel and transportation plans. The room was spacious and beautiful. The view was also beautiful.
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Mar 2020

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge rooms, clean and close to good restaurants of Phong Nha. Staff are helpful in booking transfer etc.
Stayed 2 nights in Dec 2019

10/10 Excellent

Alex, Israel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice, helped to book activities and buses, also we arrived at 4am and they let us check in in the middle of the night without extra charge!
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A ggod locztion for access to local shops and eateries. Reception can organise excellent full day tours. Good complimentary breakfast cooked fresh for you. Lovely people.
Stayed 3 nights in Mar 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location, clean new hotel.
We stayed at Thuong Hai a couple of times. The hotel was clean and modern. Wifi is good. There are lots of restaurants around and a lovely bakery. The boats to Phong Nha cave are a short walk away. Breakfast was cooked to order and when we had a 6:50am pickup they started the breakfast service half an hour early. The staff were keen to offer us tours but not pushy when we declined. The only negative was finding our room key left unattended on top of the counter at reception.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly and helpful staff. Room has nice view.
Stayed 2 nights in Feb 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospitable Great Location.
Went to Phong Nha Ke Bang to see caves. Had a wonderful time. Hotel was very hospitable. More than I expected for $20/ night.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, staff very friendly and a great help organising taxi and tours etc. Great stay overall.
Stayed 3 nights in Jul 2018

8/10 Good

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and value
I highly recommend this place for caving excursions nearby. I had a balcony room which was a great value for the money. Much better than a hostel for about the same price.

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
I was upgraded to a balcony room. I was very happy with the room and service. The price was excellent for the quality of the accommodation. I highly recommend.

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Great location. Great room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of space and friendly staff. Had a pleasant stay for one night.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location & nice for tours
Nice place, comfortable
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gateway to the park
Staff was very friendly and accommodating during my two night stay. Breakfast/coffee was included & was quite good. The bed was comfortable and there was plenty of hot water. Central location meant I could walk to anything else I needed to do . Very good value!
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I cannot say anything negative about this place.
Everything was honestly perfect, despite only being a 2 star hotel. We arrived very early and got early checkin without any issues - We even got free breakfast while we were waiting even though we weren't obliged to get that! The staff was amazing, very accommodating and helped us book anything we needed, store our luggage, offered us a hot shower when we got back from a tour on the last day, even though we had already checked out. Food was delicious - make sure to try the banana pancakes, banana smoothie and passion juice. The best experience we had in all of Vietnam.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great nights sleep
Clean hotel. Friendly staff. great location. Got an making nights sleep here for the first time in over a month being on the road. This is the place to stay if, like me, you don't want to be surrounded by hippies getting leathered. Hired a moped here too, cheap and good little runner. Carried me no the Mrs through the national park no problem.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standard sort of Hotel in Vietnam
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was fantastic. Very beautiful and comfortable, hotel staff were extremely helpful and accomodating. Great place to stay in Phong Nha!
Stayed 2 nights in Nov 2017