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Hotel Zensual

2.5 star property

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Photo gallery for Hotel Zensual

Exterior
Reception
Spa treatment
Front of property
Staircase

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
14-75 Av José Celestino Mutis, Bogotá, Bogotá, 111221
  • Lourdes Square
    ‪3 min walk‬
  • Movistar Arena
    ‪18 min walk‬
  • Estadio Nemesio Camacho
    ‪3 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪36 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Free WiFi, bed sheets

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Room, 1 Queen Bed

Design Room, 1 Queen Bed | Free WiFi, bed sheets

Design Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Design Room, 1 Queen Bed

Private spa tub

Design Room, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

View all photos for Romantic Double Room

Romantic Double Room | Free WiFi, bed sheets

Romantic Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Zensual

Hotel in Bogotá with full-service spa and 24-hour front desk
This smoke-free hotel features a full-service spa, 24-hour room service and concierge services. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and a front desk safe. Change of towels is available on request
Hotel Zensual offers 26 accommodations with indoor private hot tubs and fireplaces. 55-inch Smart televisions come with premium satellite channels.

Bathrooms include a combined bath/shower unit with in-room jetted baths and a hydromassage showerhead. This Bogotá hotel provides complimentary wireless Internet access. Hairdryers and change of towels can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
During your stay at Hotel Zensual , you're just a quick walk from Lourdes Square. Features include free WiFi in public areas, plus a full-service spa and dry cleaning service.
  • Free WiFi
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry and a concierge
  • Just a 5-minute drive from Andino Shopping Center and 5 minutes from 93 Park
Hotel Zensual offers its guests a full-service spa. WiFi is free in public spaces. Hotel Zensual also features concierge services, dry cleaning/laundry services, and 24-hour room service.

This Bogotá hotel is smoke free.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking (max 9 spaces per unit)

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Fireplace
  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 110509

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Zensual Hotel
Hotel Zensual Bogotá
Hotel Zensual Hotel Bogotá

Hotel Zensual Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 2 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 2 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice, the room is better but the area where the hotel is located is not the best
Stayed 1 night in Feb 2025

6/10 Okay

Joshua

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is not a property for an overnight stay. It is not as represented - it's quite clearly (once you arrive there) a motel that typically "rents by the hour." The area around is not ideal with few dining options. We booked another hotel and left.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
the STAFF was excellent, Nestor was awesome as were the desk personnel. I was going to send a email about this next comment thru an email, but will do it here also. Its was very sad to see a very short hair, light brown and gray man, he seemed to be a manager or owner of the hotel really treat the staff poorly. 2 days he was very abrupt with many of the staff. They ALL did a wonderful job and I would like you to tell them ALL including Nestor. I run a 300 employee company and would never allow a manager to treat the employees this way, espescially in front on the Guests. I can elaborate more if youd like But the Hotel was very nice.
Stayed 5 nights in Dec 2024

8/10 Good

Jairzinho

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in several hotels during this recent vacation. But the staff of this hotel was exceptional nice and friendly above all others. Very kindly with all attention focused on your commodity. The only less convenient part was that the room aren't enough soundproof. This was a little bit disturbent.
Stayed 5 nights in Sep 2024

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what it claims to be .. changed my room when i got there , without even being notified. No eleveator ..3 floor walk up to some of the rooms. Its a freshly painted motel
Stayed 1 night in Aug 2024

6/10 Okay

Sol

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Ramon

Stayed 2 nights in Aug 2024