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La Palma y El Tucan Hotel

3.0 star property

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Photo gallery for La Palma y El Tucan Hotel

Balcony
Aerial view
View from property
Business centre
In-room safe, free WiFi, bed sheets

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Breakfast included
  • Housekeeping
  • Free WiFi

Explore the area

Map
Finca La Palma y El Tucan, Zipacón, 253010
  • Salitre Plaza Shopping Mall
    ‪63 min drive‬
  • U.S. Embassy Bogotá
    ‪67 min drive‬
  • 93 Park
    ‪72 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪174 min drive‬

Room options

View all photos for Double or Twin Room, 1 Double or 2 Single Beds

In-room safe, free WiFi, bed sheets

Double or Twin Room, 1 Double or 2 Single Beds

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room

In-room safe, free WiFi, bed sheets

Standard Triple Room

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Cabin

Family Cabin | In-room safe, free WiFi, bed sheets

Family Cabin

  • 29.9 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Similar properties

Aerial view

Hotel La Palma y El Tucan - Coffee & Nature

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
5.0 out of 5, Exceptional, (2)
The price is €172
for 1 night
21 Feb - 22 Feb
Hotel La Palma y El Tucan - Coffee & Nature

About this property

La Palma y El Tucan Hotel

Hotel in Zipacón with free breakfast and restaurant
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
La Palma y El Tucan Hotel offers 9 accommodations with a safe and free newspapers. Rooms open to furnished patios. This Zipacón hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
Features at La Palma y El Tucan Hotel include free breakfast, WiFi in public areas and self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Regional cuisine while dining at Terrraza
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 23.3 miles (37.5 km) from Tequendama Falls Museum of Biodiversity and Culture and 23.3 miles (37.5 km) from Tequendama Falls
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A library, a terrace, and tour/ticket assistance are also featured at La Palma y El Tucan Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Zipacón hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 10 AM.
Terrraza – This restaurant specialises in Regional cuisine and serves breakfast, lunch and dinner.
Room service is available.

Languages

English, French, Spanish

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 11 May 2023 to 31 December 2024 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 280000.00 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
La Palma y El Tucan Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6 AM - 8 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Coffee Adventures Palma y El Tucan Hotel Zipacon
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La Palma y El Tucan Hotel Hotel Zipacón
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La Palma y El Tucan Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 9 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular views, but pricey for what you get
Overall, I recommend this hotel. The accommodations were clean and provided the needed amenities. We did lose our wifi for about 4 hours. The biggest problem with this is that there are no phones in the rooms. Therefore, the only way to communicate with hotel staff is via WhatsApp. Because of the location, it was very difficult to get a cell phone signal, so this presented minor problems, such as communicating with another cabin and the staff, during our stay. And if you can't call, you must walk for about 7 minutes to get to the main building. The food was of excellent quality and reasonably priced. The biggest problem was arriving. The hotel did not notify us that the final stretch of road was not paved. As a result, there were several times when our car bottom scraped against rocks, and an instance when we weren't sure we would be able to make it. In addition, it made the journey stressful and much longer than expected. I highly recommend an SUV for this trip. There was a problem with the jacuzzi not being warm that we reserved, which the staff did not handle well. The response was sorry for the inconvenience, but no compensation or solution was offered. Some of the staff would benefit from formal training in how to communicate with international guests and how to solve problems. Nonetheless, the onsite manager offered compensation the following day when she learned of the problem. The cost of the room included breakfast, a coffee tasting and a tour of the facilities, but
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic getaway
Unique
Stayed 1 night in Dec 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Yaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
Fantastic place, heaven on earth. Great hosting. Was perfect for a weekend of rest.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, great staff, awesome design.
Stayed 1 night in Feb 2019

10/10 Excellent

fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genial
Muy recomendado para amantes del café y la naturaleza, staff muy amable, comida deliciosa, el acceso puede ser un poco dificil pero el sitio lo vale
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Los paisajes son hermosos, la comida deliciosa, el equipo de personas de gran calidad humana... importante ir preparado para cambios repentinos de clima, puedes pasar de un día soleado a niebla y lluvia en cuestión de minutos, zapatos adecuados para caminar entre barro y piedras y muchas ganas de disfrutar de la naturaleza!
Stayed 2 nights in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente proyecto eco turístico!
Gran experiencia! En un proyecto eco turístico muy interesante desde todo punto de vista.
Stayed 1 night in Mar 2020

10/10 Excellent

fmassard, Bogota

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit magnifique
Un des meilleurs hôtels boutique - nature, très bon accueil, service, repas. Les chambres sont situées en plein milieu des cultures de café et donne une vue exceptionnelle. Déconnexion totale près de Bogota!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is perfect. Especially the coffee
U get an awesome tour through the coffee Plantage and an awesome training to prepair coffee. Thanks for 2 awsome days.
Stayed 2 nights in Sep 2017

6/10 Okay

Jose

Liked: Cleanliness, property conditions & facilities, room comfort
cafe en la Palma y Tucan
un lugar hermoso pero..... la comida le falto algo de sazon y mas opciones. no hay bebidas en la habitacion ni hay ROOM SERVICE. queria café en la habitacion, el sede esta muy lejos para ir por cafe. las habitaciones no son nada facil para llegar, si no tienes un vehiculo 4x4 es complicado. nosotros fuimos a un lugar que se llama La Recuca en Quindío y no es igual, la experencia en La Recuca es lo maximo, uno siente la experencia cafecultura. En fin, lo bueno de la Palma y Tucan es que esta cerca de Bogota y no tan lejos como el eje cafetero. ahhh...deberia ser mas economico!!! $765,000 la noche es demasiado para lo que ofrecen...ni un café como otros lugares que son a un cuarto de costo.
Stayed 1 night in Aug 2017