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Lancaster House

4.0 star property
VIP Access

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Photo gallery for Lancaster House

Outdoor spa tub
Room service – dining
Piano bar
Lobby sitting area
Junior Suite, 1 Bedroom | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast available
  • Bar
  • Pet-friendly
  • Parking available
  • Gym

Explore the area

Map
Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111
  • Barraquer Clinic
    ‪20 min walk‬
  • Iserra 100 Shopping Mall
    ‪6 min drive‬
  • La Castellana National Theater
    ‪6 min drive‬
  • Bogotá (BOG-El Dorado Intl.)
    ‪36 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Down duvets, pillow-top beds, minibar, in-room safe

Family Suite, 2 Bedrooms

  • 84 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace | Down duvets, pillow-top beds, minibar, in-room safe

Junior Suite, 1 Bedroom, Terrace

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Down duvets, pillow-top beds, minibar, in-room safe

Junior Suite, 1 Bedroom

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hemma Bogotá Luxury Suites Hotel

  • Hot tub
  • Kitchen
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, (174)
The price is €52
for 1 night
21 Feb - 22 Feb
Hemma Bogotá Luxury Suites Hotel

About this property

Lancaster House

Family-friendly Bogotá hotel in Usaquén with 2 restaurants
This smoke-free hotel features 2 restaurants, a full-service spa and a 24-hour health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site. Change of towels is available on request
Lancaster House offers 55 accommodations with MP3 docking stations and DVD players. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets. 100-cm LCD televisions come with premium satellite channels. Accommodation at this 4-star hotel has kitchens with stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Bogotá hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include minibars and coffee/tea makers. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club, Access to hot tub and a sauna.

Children aged under 15 years old are not allowed in the health club, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy.
Our customers tell us that they can't get enough of the helpful staff at Lancaster House. During your stay, you'll be within walking distance of La Castellana National Theater. Free WiFi in public areas, 2 restaurants and a full-service spa are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Gatsby
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with body treatments, thalassotherapy or massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Just a 5-minute drive from Hacienda Santa Barbara Mall and 5 minutes from World Trade Center
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
Lancaster House offers its guests a full-service spa, a 24-hour health club, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 7 meeting rooms. Event space at this hotel measures 646 square feet (60 square metres) and includes a conference centre. A sauna, spa services, and a library are also featured at the family-friendly Lancaster House. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This 4-star Bogotá hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 11:00 AM.
Gatsby – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Bistro 106 – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open selected days.
Chimney Bar – This piano bar only serves light fare. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, French, Hebrew, Hungarian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Parking on site (USD 4 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 10 for adults and USD 10 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Bistro 106
  • Chimney Bar
  • Gatsby

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Karaoke
  • Library
  • Piano
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (646 square foot of space)

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (89 centimetre high)
  • Lift (32 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 100-cm LCD TV with premium satellite channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a deposit of USD 35 per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 35
  • Christmas Eve (24 December) Gala Dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 65
  • New Year's Eve (31 December) Gala Dinner per child: USD 30 (up to 12 years old)
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10 for adults and from USD 10 for children
  • Airport shuttle fee: USD 35 per vehicle (return, maximum occupancy 4)
  • Self-parking fee: USD 4 per night
  • Pet deposit: USD 35 per night
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Lancaster House offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lancaster House Aparthotel
Lancaster House Aparthotel Bogota
Lancaster House Bogota
Lancaster Hotel Bogota
Lancaster House Hotel Bogota
Lancaster House
Lancaster House Aparthotel Bogotá
Lancaster House Aparthotel
Lancaster House Bogotá
Aparthotel Lancaster House Bogotá
Bogotá Lancaster House Aparthotel
Aparthotel Lancaster House
Lancaster House Bogota
Lancaster House Hotel
Lancaster House Bogotá
Lancaster House Hotel Bogotá

Lancaster House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 555 out of 1006 reviews
Rating 8 - Good. 234 out of 1006 reviews
Rating 6 - Okay. 95 out of 1006 reviews
Rating 4 - Poor. 50 out of 1006 reviews
Rating 2 - Terrible. 72 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

soraida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Stayed 4 nights in Aug 2024

2/10 Terrible

MA ELENA

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 2 nights in Jul 2024

10/10 Excellent

Laura

Stayed 4 nights in Sep 2024

8/10 Good

Juan Carlos

Travelled with family
Liked: Property conditions & facilities, room comfort
I’ve been there already three times this year. It’s been a good stay: nothing extraordinary but it’s ok. The tv-cable settings are a mess
Stayed 2 nights in Oct 2024

2/10 Terrible

Luis C

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stinky old fashioned hotel
I didn’t like the hotel, was old, stinky and and very old fashioned, nothing that I was expected. I didn’t like the stay and the bathroom was kind of dangerous, the tub was very high and it was very difficult to get in. The room had a sweaty smell, and the bed was not comfortable. I didn’t like anything. A terrible experience for me. I advise to you please don’t stay here look for a better hotel, for ten box more you can get something much better
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service at all times. Thank you
Stayed 2 nights in Sep 2024

10/10 Excellent

Edith

Stayed 4 nights in Sep 2024

2/10 Terrible

Leandro

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Maria Gabriela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suites are very spacious, clean and comfortable. The service is outstanding. The location is really convenient.
Stayed 8 nights in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The staff were excellent, especially Javier. I enjoyed the jacuzzi option they offered.
Stayed 3 nights in Sep 2024

8/10 Good

Tonos de

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jose, wayne

Stayed 1 night in Aug 2024

10/10 Excellent

DIEGO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic attention. Customer service excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

DIEGO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a fascinating experience. The staff went beyond excelling in everything. Highly recommend Lancaster House to everyone.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly and helpful
Stayed 4 nights in Aug 2024

10/10 Excellent

DANILDO

Stayed 2 nights in Aug 2024

2/10 Terrible

Jamie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es terrible. En primer lugar, antes de hacer la reserva en línea, llamamos directamente al hotel para preguntar si necesitábamos incluir a un niño de 8 años en la reserva de una suite para 3 personas. El hombre nos informó que no, ya que los niños no pagan. Sin embargo, el día que reservé el hotel, el personal me informó de que si el niño tenía más de 6 años, teníamos que pagar costos adicionales. Les informé que la única razón por la que reservé este hotel en lugar de mi habitación habitual era que el niño se aloja gratis, lo que en la mayoría de los hoteles de 5 estrellas se paga por la cantidad de personas que se alojan en la habitación. Me llevó más de una hora argumentar mi caso con el gerente de relaciones con el cliente para que reconocieran su propio error. A pesar de que teníamos la fecha y la hora de la llamada, dijeron que no podían saber quién estaba trabajando cuando nos informaron de esto. El personal de recepción ni siquiera se disculpó por el error de un miembro de su personal. La habitación en sí está muy anticuada. Una toalla no estaba limpia y la ropa de cama tenía marcas. Había un botón de ropa en el baño junto al lavabo. El frigorífico tenía una pulgada de agua en el fondo, donde estaban las botellas. El desayuno no era muy variado. El pan estaba viejo y rancio y no era de buena calidad. Esto está muy por debajo de la media de los hoteles de 4 estrellas de Colombia. Aún así, el hotel no se ha disculpado por su error, que me costó más de una hora
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large patio and helpful and professional staff. I wopuld definately stay here again.
Stayed 28 nights in Jul 2024

8/10 Good

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Carlos

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff are friendly but most Colombians are. Furthermore the service industry is excellent so having friendly staff is a given. The bad: The hotel needs serious maintenance: Bathroom door didn’t close (out of frame) Bathroom light blinked a lot until it stayed on. I had to hit the button several times for it to work. Super noisy rooms on the side of the street with dated sound proofing. Worst and most uncomfortable matress I ever slept in a hotel and I’ve slept in some bad ones. Breakfast was fine but it took them 25 minutes to make an omelette. I saw the three waiters chatting with the cook. When I asked for my order he had not even started it. So I didn’t eat breakfast on my way to the airport. The good: Restaurant is decent and convenient Staff are nice Diverse set if facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Jeffrey

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
No fue un buen recibimiento
Guest service bad no fueron complaciente trato malo
Stayed 3 nights in Aug 2024