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Burg Heimerzheim

3.0 star property

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Photo gallery for Burg Heimerzheim

Property grounds
Junior Suite, 2 Bedrooms | 1 bedroom, desk, laptop workspace, blackout curtains
Double Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, blackout curtains
Garden
Daily buffet breakfast (EUR 19 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
Kölner Str. 1, Swisttal, NRW, 53913
  • Golf Club Schloss Miel
    ‪7 min drive‬
  • Thermen & Badewelt Euskirchen
    ‪11 min drive‬
  • Phantasialand
    ‪11 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪36 min drive‬

Room options

View all photos for Economy Double Room, 1 Queen Bed

Economy Double Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, blackout curtains

Economy Double Room, 1 Queen Bed

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, blackout curtains

Double Room, 1 Queen Bed

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double or Twin Room

Junior Double or Twin Room | 1 bedroom, desk, laptop workspace, blackout curtains

Junior Double or Twin Room

  • 36.0 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Large Single Beds

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | 1 bedroom, desk, laptop workspace, blackout curtains

Junior Suite, 2 Bedrooms

  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

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About this property

Burg Heimerzheim

Hotel in Swisttal with free parking
Along with express check-in, this smoke-free hotel has free newspapers and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a banquet hall and a vending machine are on-site. Change of towels is available on request
Burg Heimerzheim offers 21 accommodations, which are accessible via exterior corridors and feature complimentary bottles of water and coffee/tea makers. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Burg Heimerzheim, you're just a quick walk from Rhineland Nature Park. Enjoy features like free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served weekdays for a fee
  • Amenities include free newspapers in reception, 7 meeting rooms and a terrace
  • Steps from Rhineland Nature Park and 11 minutes by car from Phantasialand
  • Dogs welcome for a fee
As a guest of Burg Heimerzheim, you'll find a terrace, a vending machine, and tour/ticket assistance. There are 7 meeting rooms available. WiFi is free in public spaces. Burg Heimerzheim also features a garden, complimentary newspapers in the lobby, and express check-in. Self parking is free. A complete renovation of Burg Heimerzheim was completed in December 2022.

This 3-star Swisttal hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:30 AM and 9:30 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Weekday buffet breakfast available 7:30 AM to 9:30 AM for a fee: EUR 19 for adults and EUR 9 for children

Things to do

  • Bicycle storage
  • Bicycle tours

Family friendly

  • Separate bedroom

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9 AM - 7:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15.00 per pet (varies based on length of stay)
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 for adults and from EUR 9 for children
  • Pet fee: EUR 15.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
The front desk at this property is open daily from 9 AM - 7:00 PM.
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Burg Heimerzheim Hotel Swisttal
Burg Heimerzheim Hotel
Burg Heimerzheim Hotel Swisttal
Burg Heimerzheim Hotel
Burg Heimerzheim Swisttal
Hotel Burg Heimerzheim Swisttal
Swisttal Burg Heimerzheim Hotel
Hotel Burg Heimerzheim
Burg Heimerzheim Swisttal
Burg Heimerzheim Hotel
Burg Heimerzheim Swisttal
Burg Heimerzheim Hotel Swisttal

Burg Heimerzheim Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 29 reviews
Rating 8 - Good. 4 out of 29 reviews
Rating 6 - Okay. 2 out of 29 reviews
Rating 4 - Poor. 1 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

9.2/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We arrived about 9:00 pm. There was no any receptionist or room service or maintenance people. Checked in with computer and took the key. No hot water at all. Ice cold water. No people to call. Room was extremely hot. 27 Celsius. There is no AC. We opened the windows. Humidity a lot. Terrible smell of the swamp. Couldn't sleep at all till morning. Still no hot water. When we told to receptionist at 8:00 am about hot water. She said "I will tell them". Ugly people, terrible hotel. David
Stayed 1 night in Jun 2019

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein super schönes Zimmer da gibt es nichts zu meckern
Stayed 2 nights in Jan 2025

10/10 Excellent

Tarik

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Sehr sauber und schön eingerichtet
Stayed 2 nights in Dec 2024

8/10 Good

Christiane

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
wir haben praktisch kein Personal gesehen, alles ist mit dem Hotelomaten abgeschlossen. Leider musste ich mehr bezahlen, als ich hier gebucht hatte.
Stayed 1 night in Dec 2024

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Modernes sauberes Zimmer und ein schönes Hotel in historischem Gemäuer.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Tina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Elke

Business traveller
Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Daniela, Neustadt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben 2 Nächte im Rahmen unseres Thermebesuchs hier verbracht. Uns gefiel die Ruhe und die bequemen Betten.
Stayed 2 nights in Oct 2024

10/10 Excellent

M A

Stayed 1 night in Oct 2024

10/10 Excellent

Jill

Stayed 1 night in Sep 2024

10/10 Excellent

Cécile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe hébergement, le cadre est magnifique. Il n'y a pas de restaurant sur place mais le centre ville est accesible à pied en quelques minutes. La literie est confortable et la chambre est bien équipée. Nous y avont passé une bonne nuit.
Stayed 1 night in Sep 2024

10/10 Excellent

Tanja

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Tage in der super schönen und super sauberen Burg verbracht. Kompletter Bereich war picobello 👌 Absolut zu empfehlen!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Christoph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Preis-/Leistungsverhältnis. Sehr empfehlenswert. Weil die Réception nicht besetzt war, wirkte das Ganze etwas unpersönlich. Die technische Lösung mit dem Hotelomat war hingegen einfach zu bedienen. Der einzige Kontakt zum Personal geschah während dem Frühstücksbuffet. Dieser Kontakt war nett und tadellos.
Stayed 1 night in Apr 2024

10/10 Excellent

Efthymios

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schön, Sehr sauber. Sehr empfehlenswert. Würde jederzeit wieder buchen.
Stayed 1 night in Mar 2024

10/10 Excellent

Hubert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre très propre et bien aménagée. Magnifique emplacement.
Stayed 2 nights in Jan 2024

4/10 Poor

Svenja lena

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Stéphane

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019