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Holiday Inn Express & Suites Cold Lake by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Cold Lake by IHG

Property amenity
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Indoor pool
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
5315-48 Avenue, Cold Lake, AB, T9M 0K9
  • Advocate Square
    ‪7 min walk‬
  • Arrowhead Park
    ‪9 min walk‬
  • Shipwreck Park
    ‪11 min walk‬
  • Cold Lake, AB (YOD-R.W. McNair)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobility, Access Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications, Mobility, Access Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Queen Bed (Additional Living Area)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Queen Bed (Additional Living Area)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Room (Specialty)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room (Specialty)

  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 2 Queen Beds (Additional Living Area)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Best Western Cold Lake Inn

  • Pool
  • Hot tub
  • Waterslide
  • Parking included
4.1 out of 5, Very good, (379)
The price is €125
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Best Western Cold Lake Inn

About this property

Holiday Inn Express & Suites Cold Lake by IHG

Hotel in Cold Lake with free breakfast and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and dry cleaning.
Holiday Inn Express & Suites Cold Lake by IHG offers 129 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Cold Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Cold Lake by IHG. During your stay, you're just a quick walk from Advocate Square. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, meeting rooms and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Advocate Square and Arrowhead Park
Holiday Inn Express & Suites Cold Lake by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Express & Suites Cold Lake by IHG. Self parking is free.
Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

Chinese (Mandarin), English, French, Hindi, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Golf
  • Gym
  • Indoor pool
  • Shopping
  • Spa tub

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cold Lake Hotel
Holiday Inn Express Cold Lake
Holiday Inn Express & Suites Cold Lake Alberta
Express & Suites Cold By Ihg
Holiday Inn Express Suites Cold Lake
Holiday Inn Express Suites Cold Lake an IHG Hotel
Holiday Inn Express & Suites Cold Lake by IHG Hotel
Holiday Inn Express & Suites Cold Lake by IHG Cold Lake
Holiday Inn Express & Suites Cold Lake by IHG Hotel Cold Lake

Holiday Inn Express & Suites Cold Lake by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 342 out of 444 reviews
Rating 8 - Good. 85 out of 444 reviews
Rating 6 - Okay. 11 out of 444 reviews
Rating 4 - Poor. 3 out of 444 reviews
Rating 2 - Terrible. 3 out of 444 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful upon checking in. Express checkout was great, just leave the keys in the room and leave. Breakfast had great options. The room was great, comfy beds, clean, nice coffee maker, good size fridge, responsive heating unit. I found the water didnt get very hot, end up showering with it all the way up. Would stay here again!
Stayed 6 nights in Nov 2024

8/10 Good

Julie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Nov 2024

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great service!
The service was amazing! Breakfast was amazing! Positive criticism; will not affect future stays with your hotel. :) A light on the wall was broken. (Coming off the wall). Shower caddy fell off the bathroom shower wall when my son was having a shower. The bathroom light switch was not cleaned properly. (Cleaner came in my room and cleaned it right away.)
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked us in was amazing. She knew we had 6 people in our suite so she had them make the pull out bed prior to our arrival. She was very helpful and knowledgeable. The pool was good and towels were always stocked up. Breakfast was good with many options.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wieslawa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, clean and well equipped hotel. Loved a double height table in my room for computer work accommodating short and tall people. Great idea! Excellent inside, not very safe to walk after dark area. Lots of fast food places around. Nothing for finer dinner. Overall: Very good, I will be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Tanya, patuanak

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience at this facility..staff were very hepful and kind...room was very clean i give this place 10 stars
Stayed 1 night in Nov 2024

10/10 Excellent

Sheila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will come back
We have stayed here many times and it is always a great place. Friendly staff, clean, comfortable and big rooms. The breakfast is good as well!
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Erwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 3 nights in Aug 2024

10/10 Excellent

Hendrik

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were very knowledgable and helpfull and always friendly. All staff made us feel very welcome and performed their duties wirh diligence.
Stayed 4 nights in Oct 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
New property
Stayed 2 nights in Aug 2024

10/10 Excellent

Norell

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go-to hotel whenever we go to Cold Lake. The staff is nice and helpful, and the amenities are great for family with small children. There are lots of choices for breakfast, too compared to other IHG locations. My only comment is that I hope there's a rollaway bed. I requested for it upon booking, and I have to remind them about it and only to find out they don't have it. The staff though called us back and asked if we needed extra pillows and blankets. Other than that, all our requests were accommodated.
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
`
Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Stayed 3 nights in Sep 2024

6/10 Okay

Michael

Pass
Stayed 1 night in Oct 2024

10/10 Excellent

Terrence

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly. The fitness gym was in good shape.
Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very oomfortable room with a great breakfast - loved the cinnamon buns.
Stayed 1 night in Sep 2024

10/10 Excellent

Alayna

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Blair

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Chelsey, Goodsoil

Travelled with family
Liked: Staff & service, property conditions & facilities
Overall an excellent experience!
Stayed 1 night in Sep 2024