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4.7 out of 5

"Good new hotel all the comforts. Staff very well trained, friendly and helpful. Not quite worked out the buffet food during really busy periods like ... " More

By a verified traveller on Sat 06 Jan 2018

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Premier Room with Direct Pool Access

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Room, Sea View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Henann Crystal Sands Resort. During your stay, you're just a quick walk from D'Mall Boracay. Features include free WiFi in public areas, plus 2 outdoor pools and a full-service spa.

  • Free WiFi
  • Enjoy local and international cuisine and a beachfront location while dining at Sapphire
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages at Henann Regeny Resort & Spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Steps from D'Mall Boracay and 3 minutes on foot from White Beach
  • Airport shuttle service available for a fee

Henann Crystal Sands Resort ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Henann Crystal Sands Resort

Everyone (2) Couples (1)
5 out of 5

Great new hotel in Boacay

Pros: New well equipped well trained staff
Cons: Need to get rid of mosquitos in the rooms
Good new hotel all the comforts. Staff very well trained, friendly and helpful. Not quite worked out the buffet food during really busy periods like new year but that is small detail. Great to find the new year banquet and firework show was part of our package.

Posted by , from london on 6 Jan 2018

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Comment from Hotel Management

8 Jan 2018 by Lani

Dear Sir Chris, Thank you for sharing your review on our hotel.Your kind appreciation is highly noted and will definitely be shared to everyone for them to get inspired and keep moving to give the best service the way they can. We hope to see you again on your next visit to Boracay.

4 out of 5

Posted by on 11 Jun 2022

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5 out of 5

Posted by on 21 May 2019

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Comment from Hotel Management

22 May 2019 by Lani

Dear Anonymous, Thank you so much for your time and effort to rate us perfectly. We are happy to know you were satisfied on the facilities and services rendered to you. We hope to serve you again!

About the Henann Crystal Sands Resort

Location Station 1, Boracay Island, Malay Aklan 5608

Property Features

Henann Crystal Sands Resort offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the pool bar. WiFi is free in public spaces. There's an onsite business centre. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Henann Crystal Sands Resort. An airport shuttle (available on request) is available for a fee. This 5-star Boracay Island hotel is smoke free.

  • 188 guestrooms or units
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Gift shop
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Henann Crystal Sands Resort offers 188 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. 40-inch LCD televisions come with cable channels. Bathrooms include slippers, bidets and complimentary toiletries. This Boracay Island hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Private balcony
  • In-room dining
  • LCD television
  • Cable channels
  • Fridge
  • Coffee maker
  • Cots (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or cupboard

Food & Drink

Sapphire – This beachfront restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Henann Regeny Resort & Spa. Services include massages. The spa is open daily.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:00 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To enter the island, all guests must present a printed copy of their hotel booking reservation.

Henann Crystal Sands Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for PHP 350.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Henann Crystal Sands Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 1900.00 per person (return)
  • Airport shuttle fee per child: PHP 1350 (return), (from 5 to 9 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PHP 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Henann Crystal Sands Resort Boracay Island
  • Henann Crystal Sands Boracay Island
  • Henann Crystal Sands
  • Henann Crystal Sands Boracay
  • Henann Crystal Sands Resort Hotel
  • Henann Crystal Sands Resort Boracay Island
  • Henann Crystal Sands Resort Hotel Boracay Island

You should know

  • Pool access available from 9:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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