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Hotel Pullman Bordeaux Lac

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Pullman Bordeaux Lac

Restaurant
View from room
Deluxe Room, 1 Double Bed, Lake View | Premium bedding, desk, soundproofing, iron/ironing board
Front of property
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry

Explore the area

Map
1 Avenue Jean Gabriel Domergue, Bordeaux, Gironde, 33300
  • Bordeaux Congress Center
    1 min walk
  • Barriere Casino Theatre
    3 min walk
  • Matmut Atlantique Stadium
    14 min walk
  • Bordeaux (BOD-Merignac)
    15 min drive

Room options

View all photos for Classic Room, 2 Single Beds

Premium bedding, desk, soundproofing, iron/ironing board

Classic Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, Lake View

Premium bedding, desk, soundproofing, iron/ironing board

Deluxe Room, 1 Double Bed, Lake View

  • 29 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Superieure)

Family Room, Multiple Beds (Superieure) | Premium bedding, desk, soundproofing, iron/ironing board

Family Room, Multiple Beds (Superieure)

  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Superior Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Lounge)

Junior Suite, 1 King Bed (Lounge) | Premium bedding, desk, soundproofing, iron/ironing board

Junior Suite, 1 King Bed (Lounge)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Mercure Bordeaux Lac
Pool
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (414)
The price is €116
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Mercure Bordeaux Lac

About this property

Hotel Pullman Bordeaux Lac

Winery hotel connected to the convention centre in Quartier du Lac with a fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Housekeeping is available on request.
Hotel Pullman Bordeaux Lac offers 166 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels and pay-per-view films.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Hotel Pullman Bordeaux Lac, you're connected to the convention centre and just a quick walk from Bordeaux Congress Center. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a meal at the bistro or drinks at the wine bar
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Just a 3-minute walk from Barriere Casino Theatre and 14 minutes on foot from Matmut Atlantique Stadium
  • Pets welcome for a fee
Hotel Pullman Bordeaux Lac offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 21528 square feet (2000 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the family-friendly Hotel Pullman Bordeaux Lac. Parking is available for a fee.

This 4-star Bordeaux hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Aquitania – On-site bistro.
Vinoteca – On-site wine bar. Open selected days.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 8.50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Aquitania
  • Vinoteca

Family friendly

  • Baby bath
  • Baby monitor
  • Highchair
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 21,528 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Self-parking fee: EUR 8.50 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses geothermal energy
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 7:00 AM to 10:30 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Aquitania Bordeaux
Bordeaux Aquitania
Bordeaux Pullman Aquitania
Pullman Aquitania
Pullman Aquitania Bordeaux
Pullman Aquitania Hotel
Pullman Aquitania Hotel Bordeaux
Pullman Bordeaux
Pullman Bordeaux Aquitania
Hotel Pullman Bordeaux Lac
Hotel Pullman Lac
Pullman Bordeaux Lac
Pullman Lac
Pullman Bordeaux Lac Bordeaux
Hotel Pullman Bordeaux Lac Hotel
Hotel Pullman Bordeaux Lac Bordeaux
Hotel Pullman Bordeaux Lac Hotel Bordeaux

Hotel Pullman Bordeaux Lac Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 240 out of 556 reviews" "
Rating 8 - Good. 211 out of 556 reviews" "
Rating 6 - Okay. 58 out of 556 reviews" "
Rating 4 - Poor. 32 out of 556 reviews" "
Rating 2 - Terrible. 15 out of 556 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amit

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful
Stayed 3 nights in Aug 2024

4/10 Poor

Richard

Travelled with family
The rooms were to a smart and good standard. The swimming pool was unsafe with only one set of stairs into it which were coming away from the floor. On check-in we were told the time for breakfast and were given the impression it was included only to then be charged EUR 25 per person per day. It was not worth that value. Knowledge of the reception staff wasn't great either.
Stayed 1 night in Jul 2024

10/10 Excellent

Carl

Stayed 2 nights in Jul 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We had broken down whilst trying here and our camper needed to be repatriated and the staff were excellent. They went the extra mile to help in any way they could
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities, room comfort
Tired old hotel poor value for money
Tired old business hotel. Depressing bilious green stained carpet and decor. Old bathroom with leaking shower and no surface to put toiletries on. Staff incompetent and took two card details. Charged the wrong card despite saying they would charge the other one. Charged for so called secure parking that wasn’t secure as anyone could get in and out as the barrier was automatic. We said we didn’t want breakfast but they tried to charge us for it anyway.. Horrible location, area felt very run down and unloved. A big mistake.
Stayed 1 night in Jul 2024

6/10 Okay

paul

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel with high deposits !!
Good : central Bordeaux very accessible by tram. Pool area and bar nice as is room all as would expect at this price level . Bad: Being asked for a 1400 Euro deposit on arrival for a 700 euro stay. When challenged we were told that the receptionist had put on too much and that it should be the cost of the room plus 100 euros a day though not to worry as this was only an authorisation and that the money wouldn't have been taken. On leaving we paid the bill owing. A couple of days later on checking the credit card it showed both the 1400 deposit and the 700. We enquired and then was told it was our credit card providers fault as they had cancelled the preauthorisation when we left. Whilst we are chasing this up - we feel that it is very presumptive of this hotel to take so much even if it is only 100 euros a day as soon as you arrive . If they feel the clientele are likely to do a runner - why not just charge the room rate and one flat charge of 100 euros . The cost of breakfast and dinner are quite expensive if not doing the lunchtime special and it is most unlikely that someone will take all their meals there during a 4 day stay!! Other niggles were lack of minibar/fridge in rooms on 4th floor and we struggled with the safe .
Stayed 4 nights in Jul 2024

10/10 Excellent

Andrew

Stayed 5 nights in Jul 2024

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel main reception and bar area is nice, with modern decor. The staff were also very friendly. The room had nice decor and very spacious and there was minimal noise from other guests. It was excellent that the hotel has a water tap offering filtered water (including sparkling) to refill. The only minor issue was the shower head did not work properly as half of the nozzles appeared to be blocked. Also, we got to our room and 10 minutes later the service maids were knocking on seeing if we needed the room clean which I thought was strange & even with the do not disturb sign they knocked on. The property is conveniently located with a tram stop right across the road. The tram journey towards central takes 20-30 mins depending on where you get off so easy. Although, going to the centre it begins quiet but more towards the centre it can get very busy and on the way back can also be standing room only. The hotel is also right near the lake and it is a nice walk around the lake.
Stayed 3 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 7 nights in Aug 2023

8/10 Good

Nuno

Liked: Staff & service, property conditions & facilities
Good hotel, some confusion at the breakfast. Room carpets were "messy", not saying they were not clean but there were some brown stains here and there... suspicious.
Stayed 2 nights in Aug 2023

8/10 Good

Leon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the tram station.
Stayed 1 night in Jun 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

rowena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Pullman is close to the wine museum. It is not so far away from driving to vineyards. The front desk staff are kind and helpful. They have a great parking lot which is not usually available in many hotels in France.
Stayed 3 nights in Oct 2022

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Disappointing
There was no spa - although it is included in Hotels.com description. Only good thing about this hotel was that it was right outside the tram stop and the ring road, so very easy to get into the city by tram; and away from the city by car. There were 2 (false) fire alarms from 7.15am on Saturday. The receptionist, when asked, said they were due to a new cleaner but didn't even apologise for the early wake up. No information in rooms, or on TV, about hotel, just a QR code which pointed to very limited info. Didn't have breakfast in hotel as it was 20.50 euros.
Stayed 4 nights in Sep 2022

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Staff were lovely. Room was great. Pool was great. Good lovely. Would definitely staff again.
Stayed 1 night in Sep 2022

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very accommodating. Room was very nice & spacious with a good view of the lake. Nice location on the outskirt of Bordeaux. Would recommend.
Stayed 2 nights in Sep 2022

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with fantastic staff
A very enjoyable stay. - very comfortable rooms. - modern, clean and well appointed lobby/bar. - fantastically helpful and friendly staff. - convenient location next to tram stop and bike rental. We will visit again for sure.
Stayed 4 nights in Aug 2022

8/10 Good

Adam

Stayed 1 night in Jul 2022

10/10 Excellent

Johann

Stayed 1 night in Jul 2022

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, nice lobby and swimming pool, great location and easy connectivity to the city centre.
Stayed 3 nights in Jul 2022

10/10 Excellent

ADRIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NB Stay was Sat 9th Jul to Mon 11 Jul. Lovely setting in Bordeaux Lac. Room was excellent with Lac view. Tramstop outside was so convenient. Swimming pool area was great. Would love to stay again.
Stayed 2 nights in Jul 2022

6/10 Okay

Nadia Elisabeth, GLEN COVE

Travelled with family
When booking, I asked for 2 beds and got 1 bed. I had to ask them to change the room. I wanted to take a shower when i got to the room, but there was no body wash/ soap. I had to ask the front desk for soap. There was a convenient nespresso machine and tea kettle in the room. But there were no cups in the room to drink it. When i asked the front desk for cups, they told me could not help me and advised me to ask the hotel restaurant for a cup which i thought was strange. Why should i have to go fetch items that should already be in my room? Thats their job. The hotel looks nice in the lobby and the rooms were clean. But the carpeting in the halls needed vacuuming. Rooms were quiet.The train was conveniently located across the street. Pool was nice. Dinner in the restaurant was bland and mediocre, but the servers were nice. Breakfast was good but overpriced. There were few food options in the neighborhood and not too many other conveniences like a grocery, pharmacy, or convenience stores.
Stayed 4 nights in Jun 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pullman
Very Corporate, out of Bordeaux - not much around, but good tram link to City
Stayed 3 nights in May 2022

8/10 Good

Oscar, Bethesda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast too expensive. The rest ok
Stayed 3 nights in Mar 2022

8/10 Good

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022