25 Apr 2019 by Edward
Sincere Apologies! We’re disappointed to see that our guest is not fully satisfied with our services. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Edward
23 Apr 2019 by Edward
Sorry for the hassle you faced! We've marked a note for the experience you had this time. Rest be assured, we'll strive to ensure a pleasant stay with us in the future. Regards, Edward