Hotel with a 24-hour fitness centre, steps from Newbury Street
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a microwave in a common area. Housekeeping is available on request.
CitizenM Boston Back Bay offers 399 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.
This Boston hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on request.
Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at citizenM Boston Back Bay, you're just a quick walk from Northeastern University. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Enjoy international cuisine while dining at canteenM
Buffet breakfast served daily for a fee
Amenities include multilingual staff, a lift and a communal living room
On-site recreation includes a 24-hour gym
Steps from Newbury Street and Berklee College of Music
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at citizenM Boston Back Bay.
This 4-star Boston hotel is smoke free.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM – This restaurant specialises in international cuisine. Guests can enjoy drinks at the bar.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi and wired internet
Parking and transport
No on-site parking available
Food and drink
Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Restaurants on site
canteenM
Things to do
24-hour gym
TV in common areas
Family friendly
In-room refrigerator
Conveniences
24-hour front desk
Luggage storage
Shared microwave
Water dispenser
Guest services
Housekeeping (on request)
Multilingual staff
Business services
Coworking space
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (125 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Wheelchair-accessible restaurant
Room amenities
Bedroom
Pillowtop mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
43-inch LED TV with premium digital channels
IPad
IPod dock
Food and drink
Refrigerator
More
Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
LED lighting
Mobile key entry
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! One child 10 years old or younger stays free when using existing bedding.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately USD 20 per person
Late check-out fee: USD 69 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
We should mention
One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
CitizenM Boston Back Bay Hotel
CitizenM Boston Back Bay Boston
CitizenM Boston Back Bay Hotel Boston
citizenM Boston Back Bay Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 648 out of 819 reviews
10 - Excellent
648
Rating 8 - Good. 115 out of 819 reviews
8 - Good
115
Rating 6 - Okay. 32 out of 819 reviews
6 - Okay
32
Rating 4 - Poor. 9 out of 819 reviews
4 - Poor
9
Rating 2 - Terrible. 15 out of 819 reviews
2 - Terrible
15
9.8/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Excellent
Franci
11 Dec 2024
Easy check in, great value, wonderful lobby space.
Area accessible to great dining and shopping.
Feels very safe.
Such a nice play! Super convenient to all the shops and tourist sites! Such nice rooms, very clean and high tech. Would definitely stay there again if I’m in the area. HIGHLY recommend it
It’s good to experience it once but not sure if I go back there again.
The room was very small and shower steam leaks into the room, made it unpleasant to be in the room after shower
Pillows were too tall, woke up with a neck and back pain in the morning (though this might be a general issue in all hotels)
I liked the full electronic control of room, kind of novel concept
Hossein
Stayed 2 nights in Dec 2024
10/10 Excellent
Maria
Travelled with partner
4 Dec 2024
Liked: Amenities
Perfect location, great vibe. We loved the views from the room facing the river and the MIT.