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citizenM Boston North Station

4.0 star property

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February 2025
March 2025

Photo gallery for citizenM Boston North Station

Interior
Exterior
Interior
Terrace/patio
King Room Downtown View | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Free WiFi
  • Air conditioning

Explore the area

Map
80-120 Causeway Street, Boston, MA, 02114
  • TD Garden
    ‪2 min walk‬
  • The Freedom Trail
    ‪4 min walk‬
  • Museum of Science
    ‪10 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for King Room Downtown View

Premium bedding, pillow-top beds, in-room safe, desk

King Room Downtown View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillow-top beds, in-room safe, desk

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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4.7 out of 5, Exceptional, (602)
The price is €133
for 1 room
includes taxes & fees
4 Feb - 5 Feb
citizenM Boston Back Bay

About this property

citizenM Boston North Station

Central hotel connected to a shopping centre in West End with a 24-hour fitness centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
CitizenM Boston North Station offers 272 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
The sightseeing around citizenM Boston North Station gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from TD Garden. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine while dining at canteenM
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and 6 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from TD Garden and 10 minutes on foot from Museum of Science
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 6 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly citizenM Boston North Station.

This 4-star Boston hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
CanteenM – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lever door handles
  • Lift
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's CitizenM mobile app before check-in.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2185 out of 2985 reviews" "
Rating 8 - Good. 490 out of 2985 reviews" "
Rating 6 - Okay. 174 out of 2985 reviews" "
Rating 4 - Poor. 72 out of 2985 reviews" "
Rating 2 - Terrible. 64 out of 2985 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Great bar staff, cool games in lobby
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2024

6/10 Okay

paula

Liked: Cleanliness, staff & service
Disliked: Amenities
I didnt realize how small the rooms are. It felt very claustrophobic. I particularly didnt like the super tiny vanity. I would not stay there again.
Stayed 2 nights in Oct 2024

8/10 Good

Colette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very sleek etc but the room was tiny. Bed pushed against the window (view of the city) so we had to climb over each other. No comments!!!). Vanity in the middle of the room. Little privacy even in the bathroom, not what I expected for $700 a night. Service when available was good and friendly

6/10 Okay

Krista

Liked: Cleanliness, property conditions & facilities
Disappointing
Soap is SO important in a hotel room. At the sink was the smallest most worthless soap! In today’s health conscious world to have such itty bitty hand soap is unreal! Why not have a bottle of hand soap/gel for the sink as even 2 star hotels know to do? They also do not offer room service unless you digitally ask by noon!
Stayed 2 nights in Oct 2024

10/10 Excellent

Theresa

Stayed 1 night in Sep 2024

8/10 Good

Isander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too expensive.
Too expensive for the type of Hotel. Modern and nicely decorated but limited services.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for my daughter and I, here for a rowing race
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely small, but I already knew that before I booked, but it was comfortable enough for one person. The hotel itself was excellent, the staff were very friendly, convenient location, clean, modern & within walking distance of nearly everything. I would stay here again!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Weiser

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not have been in a more convenient location. We took the train directly into north station and then did a day trip to Salem (in and out of north station) during our stay, so this could not be beat. Great common areas and a fun set up! My only complaints are the breakfast was really pricey for what it was and there were several hairs in our room, but otherwise was very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Alix Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay greatly! The staff always went above and beyond. We were there for a week and by day 3 we would walk in and everyone would greet us by name. Feel like family. Definitely would recommend 100/10!
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Reid

Stayed 4 nights in Sep 2024

10/10 Excellent

Joe Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
I loved how it was above the TD garden for games
Stayed 3 nights in Oct 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a fantastic stay. Hotel staff were very friendly and accommodating and the hotel was such a convenient spot to stay after attending an event at the TD Garden. Room was super cute. Would definitely stay again if we have another event.
Stayed 1 night in Oct 2024

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and great location!
We stayed for two nights and loved this hotel! Location was great and walking distance to the Chelsea train station. There is a large grocery store also within walking distance. The first room we were given did not have working AC, so we were moved to another room and unfortunately the living room TV wasn’t working. It was supposed to be fixed our second day but never was (but we had plans out so we really didn’t need the 2nd tv). Breakfast was really good!
Stayed 2 nights in Oct 2024

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Moreland

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was very dusty, and it felt like cleaning was an afterthought. Otherwise, very accommodating, great location, and the staff were pleasant and welcoming.
Stayed 1 night in Oct 2024

10/10 Excellent

Xavier

Stayed 3 nights in Oct 2024

10/10 Excellent

kelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you are attending an event at the Garden, almost part of the building. Clean rooms. Nice views from the room. Pleasant vibe in bar area. Rooms are on the smaller side but worked for us, we were not there to hang around in the room.
Stayed 1 night in Oct 2024

6/10 Okay

Susan

Travelled with family
Disliked: Cleanliness
Disappointed. We’ve stayed at a CitizenM before and had a great experience. This time around not so much. We arrived very early and asked if it was possible to check in early as the website says you can do if rooms are available. Had every intention of paying for the early check in too but the guy at check in simply said check in starts at 2PM and looked at us like we were crazy to be asking. Later after we finally did check in we went to the bar/cafe area and ordered drinks. The guy working there seemed incredibly annoyed that we asked him to do his job. Also FYI breakfast is a rip off. We’re Canadian and paid $60 bucks for it one day. It was a “buffet” with about 6 items to choose from. So I needed up paying $30 bucks for a croissant and a piece of bacon. But the worst thing of all was the disgusting bed. In the crevice of the mattress we found tons of hairs and crumbs that clearly hadn’t been vacuumed in weeks at LEAST. Really grossed us out. Location is decent if you’re going to Salem but I’d suggest a different nearby hotel as this place really missed the mark.
Stayed 3 nights in Oct 2024

10/10 Excellent

Misa, ATLANTA

Stayed 2 nights in Sep 2024

10/10 Excellent

Genesis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the updated check in procedure and this hotel by far had the best bedding we’ve ever stayed at. The pillows and comforter were so soft I looked up online where I could buy some. We were close to the train station, Garden arena and walking distance to every thing.
Stayed 2 nights in Oct 2024