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DoubleTree by Hilton Boston - Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Boston - Downtown

Exterior
Exterior
Breakfast, lunch, dinner served; American cuisine
Deluxe Room | Premium bedding, in-room safe, desk, blackout curtains
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
821 Washington Street, Boston, MA, 02111
  • Boston Common
    ‪11 min walk‬
  • Copley Square
    ‪17 min walk‬
  • New England Aquarium
    ‪3 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, City View

Premium bedding, in-room safe, desk, blackout curtains

Room, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, City View

Room, City View | Premium bedding, in-room safe, desk, blackout curtains

Room, City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room

  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Room

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

King Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | Bathroom shower

Room, 2 Double Beds, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Double Room

  • 34.8 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hilton Boston Park Plaza

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (3366)
The price is €272
for 1 room
includes taxes & fees
30 Mar - 31 Mar
Hilton Boston Park Plaza

About this property

DoubleTree by Hilton Boston - Downtown

Hotel with a 24-hour fitness centre, near Copley Square
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking.
DoubleTree by Hilton Boston - Downtown offers 267 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Boston - Downtown. During your stay, you're just a quick walk from Tufts Medical Center. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Wisteria
  • Full breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Boston Common and Newbury Street
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

Public spaces have free WiFi. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Boston - Downtown. You'll have access to the indoor pool and health club at a partner property. Parking is available for a fee.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:00 AM.
Wisteria – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Covered valet parking on site (USD 63 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: USD 23 to 23 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Wisteria

Things to do

  • 24-hour gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference space

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 23.00 to 23 per person
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Valet parking fee: USD 63.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Tax ID - C0015000351
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Downtown DoubleTree
Boston Downtown Hilton
DoubleTree Boston Downtown
DoubleTree Hilton Boston Downtown
DoubleTree Hilton Hotel Boston Downtown
Hilton DoubleTree Boston Downtown
Doubletree Boston - Downtown Hotel Boston
DoubleTree Hilton Boston Downtown Hotel
Doubletree By Hilton Boston
DoubleTree by Hilton Boston - Downtown Hotel
DoubleTree by Hilton Boston - Downtown Boston
DoubleTree by Hilton Boston - Downtown Hotel Boston

DoubleTree by Hilton Boston - Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 549 out of 1006 reviews
Rating 8 - Good. 248 out of 1006 reviews
Rating 6 - Okay. 112 out of 1006 reviews
Rating 4 - Poor. 65 out of 1006 reviews
Rating 2 - Terrible. 32 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. I reported that our room 405 should have a grab bar right away in the right side as you step over the tub to shower. The bar in the back wall is not useful or safe for entering the shower. Recommend you consider this. Great place to stay. Thank you.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard

Travelled with group
Convenient location. Construction was on going, so hallways appeared unfinished. All in all an average stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul

Stayed 1 night in Dec 2024

2/10 Terrible

Omar

Stayed 2 nights in Dec 2024

8/10 Good

Nidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the location
Great location, easy to get around and close to main attractions. Staff was helpful, especially at the front desk. We accidentally booked the wrong night and the front desk clerk helped us book for the correct night.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Hanbyeol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good but something like water and tooth brush, they gave it to you if you ask for it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Thiago

Stayed 6 nights in Nov 2024

10/10 Excellent

Alexandra E

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Fernando

Stayed 2 nights in Nov 2024

10/10 Excellent

Behrooz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff who constantly check on you to see if everything is okay. The hotel is located in a great place within walking distance of several visiting sights.
Stayed 2 nights in Nov 2024

8/10 Good

LEROY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
When I first arrive at the property and the front desk lady she kind of gave me bad vibes and I never had that before checking it to any hotel with my Hilton's honor card she told me that I wouldn't receive my Hilton honors points cuz I booked with her third party but I always do that and I always get my points she also said that they charge me for early arrival and never been charged with earlier arrival then I asked about my hotel key on my phone she said it doesn't come on my phone cuz I reserved with a third party once I got to the room everything came up so she didn't she didn't know what she was talking about but later on that day when I went back down to the desk it was this guy there named William he made everything very easy for me he even gave me an hour have to check out for free and I really appreciate that.
Stayed 3 nights in Nov 2024

10/10 Excellent

Bruce

Stayed 2 nights in Nov 2024

8/10 Good

María

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It was a very good place to stay
Stayed 3 nights in Nov 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious room.
Our room was very spacious & with microwave, fridge, sofa & large TV. Good bench space, barh & shower & plenty of room for luggage . 2 minute walk to subway . Shops are easy walking distance. Staff friendly & helpful. We had everything at our finger tips. Definitely would stay here again. Super warm cookies on arrival 😊
Stayed 2 nights in Nov 2024

8/10 Good

Bharat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight parking is $59. Very expensive. Should not be more than $40.
Stayed 1 night in Nov 2024

6/10 Okay

Olamide

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jaimie

Stayed 1 night in Nov 2024

8/10 Good

Narahari

Travelled with family
Liked: Staff & service
Decent Stay in Boston
The hotel was okay. It is situated right opposite the Tufts Medical Center and is a few yards away from the train station. The hotel property was clean and organized. The built in cafe within the hotel is pretty good. However, the outside ambience is a bit sketchy. Lots of homeless people milling about and it generally does not feel safe later in the night.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024