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Embassy Suites by Hilton Boston Waltham

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Boston Waltham

Restaurant
Lobby
Suite, 1 King Bed, Non Smoking (Governor's) | In-room safe, desk, laptop workspace, iron/ironing board
Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast included
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Gym
    Gym
  • Pool
    Pool

Explore the area

Map
550 Winter Street, Waltham, MA, 02451
  • Mass General Waltham
    5 min walk
  • Brandeis University
    5 min drive
  • Boston Children's at Waltham
    6 min drive
  • Waltham, MA (WLM)
    9 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking (2 Rooms)

42-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 39 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

42-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Bathtub

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

42-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

42-inch LCD TV with cable channels, TV, pay films

Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

42-inch LCD TV with cable channels, TV, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower) | Lobby

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

42-inch LCD TV with cable channels, TV, pay films

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking

Superior Suite, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

42-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, Multiple Beds, Non Smoking

42-inch LCD TV with cable channels, TV, pay films

Superior Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 2 Double Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Governor's)

Suite, 1 King Bed, Non Smoking (Governor's) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking (Governor's)

  • 39 sq m
  • Sleeps 5
  • 1 King Bed

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includes taxes & fees
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About this property

Embassy Suites by Hilton Boston Waltham

Hotel in Waltham with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a bar/lounge. Full breakfast is free. Other amenities include WiFi in public areas, self parking and conference space. Housekeeping is available on request.
Embassy Suites by Hilton Boston Waltham offers 275 accommodations with MP3 docking stations and laptop-compatible safes. This accommodation is furnished with twin sofa beds. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Boston Waltham. During your stay, you'll be close to Brandeis University. Features include an indoor pool, a 24-hour gym and a bar.
  • Free full breakfast served daily
  • Enjoy American cuisine while dining at Amuse Kitchen + Cocktails
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 14 minutes by car from Harvard University and 14 minutes from Harvard Square
  • Dogs welcome for a fee
Embassy Suites by Hilton Boston Waltham offers its guests an indoor pool and a 24-hour fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is available in public spaces for a fee.

Event space at this hotel measures 1 square feet (0 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Boston Waltham. For a fee, parking is available.

This Waltham hotel is smoke free.

Guests are served a free full breakfast daily from 6:00 AM to 10:00 AM.
Amuse Kitchen + Cocktails – This lobby lounge specialises in American cuisine and only serves dinner.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.95)

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge

Restaurants on site

  • Amuse Kitchen + Cocktails

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1 square foot of conference space
  • 10 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Lift
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 8 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Twin sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 (rates may vary)
  • Self-parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010103080
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Boston
Embassy Suites Boston Hotel
Embassy Suites Boston Hotel Waltham
Embassy Suites Boston Waltham
Embassy Suites Boston Waltham Hotel
Embassy Suites Boston / Waltham Hotel Waltham

Embassy Suites by Hilton Boston Waltham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 679 out of 1503 reviews" "
Rating 8 - Good. 325 out of 1503 reviews" "
Rating 6 - Okay. 230 out of 1503 reviews" "
Rating 4 - Poor. 138 out of 1503 reviews" "
Rating 2 - Terrible. 131 out of 1503 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Brian

Business traveller
Stayed 2 nights in Aug 2024

6/10 Okay

Ed

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel condition is old. The police were outside every day for something. Most of the Gym equipment was broken. Bathroom smelled moldy.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ibrahim

Disliked: Cleanliness, staff & service, property conditions & facilities
Need improvement
Stayed 2 nights in Aug 2024

6/10 Okay

Matt

Business traveller
Liked: Cleanliness, staff & service
The key card reader often took 4-7 swipes (very close to the sensor, full contact) to open the door. No shampoo in the dispenser. The bar?restaurant didn't have limes one night and didn't have steak the next. Just an average, ok experience.
Stayed 3 nights in Aug 2024

8/10 Good

Jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a bit didappointed that the dinner menu at Amuse did not match the online selections and the choice on the menu was limited either due to food supply shortage or inexpierienced cooking staff. Beds were super comfy and the breakfast was above aveage.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Room was better than expected. Very spacious. Would book again.
Stayed 1 night in Aug 2024

8/10 Good

Lori

Stayed 3 nights in Aug 2024

10/10 Excellent

Jane

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near hospital just across Costco parking lot. Appreciate the nice breakfast and staff. Room layout makes everything easier
Stayed 1 night in Aug 2024

8/10 Good

Edmund

Stayed 2 nights in Jul 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the staff and cleanliness. I wish the pool would have been open earlier,
Stayed 5 nights in Aug 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start with this property. The check in was what set me off to find everything bad at this location. I booked a two bed room. After we packed all of the luggage to the room, we came to find out it was a one bed room. Huge, two living areas, etc., obviously an upgrade. Except one bed. Where was my son (adult) going to sleep. There was no where. I went downstairs to say we got the wrong room. The response was that they were overbooked and had no more rooms. I asked to speak to the manager. There was not one on duty, I would have to talk to them the next morning. I said if there was an emergency, who would the desk person call. Suddenly there was a two bed room available. I know why it was not available because it had torn wall paper, etc. But still we got a two bedroom. Complained to someone as we were going out to dinner. They had the same issue and the person in their party was handicapped and sleeping on a sofa. And they could not access the pool at the hotel, they had to go to the front desk because the access wasn't working. Such a horrible experience but the price was sky high. Will not stay there again.
Stayed 1 night in Aug 2024

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, property conditions & facilities
No body speaks English
The hotel was clean and nice but our room which cost extra being the supreme suite came with a Handicap accessible shower which was bionic and uncomfortable. I asked to switch and found out none of the employees spoke English well enough to actually help someone with a problem. This was very disappointing we love embassy suites
Stayed 3 nights in Aug 2024

10/10 Excellent

Yanet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place, next time I am in Waltham I will stay there
Stayed 2 nights in Aug 2024

10/10 Excellent

Brenda

Business traveller
Liked: Amenities, property conditions & facilities
I love this place !!everyone that works here is fantastic
Stayed 3 nights in Aug 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room and breakfast.
Stayed 3 nights in Aug 2024

6/10 Okay

Traci

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
My flight was delayed so I contacted the the hotel to inform them I’d be late. My reservation was prepaid. We arrived at the hotel at 0330 after a really tough travel day with airlines only to be told we’d need to wait 30 min for our room because their system was in downtime. There isn’t a manual process for this. The associate didn’t apologize or offer any other options but to wait. Then proceed to tell me it was my fault for coming late after the checkin cut off. In the morning there were so many issues with food being empty, long lines, and a complete mess. The reason I chose Embassy Suites is for their quality, service and easy breakfast when traveling. I would not recommend this location however.
Stayed 1 night in Aug 2024

8/10 Good

tori

Liked: Staff & service
Stayed 6 nights in Jul 2024

8/10 Good

tori

Business traveller
Liked: Cleanliness, staff & service, room comfort
TLC needed
The first room I got had not been cleaned. The second room I got there was a problem with the microwave. They could’ve caused the fire possibly. There was a funky smell going on in the room. And it looked like there were like some cuts of like somebody stabbed the loveseat in The living room area. Other than the room was cozy and the staff was excellent. It’s a dated hotel.
Stayed 6 nights in Aug 2024

10/10 Excellent

Luis

Stayed 1 night in Aug 2024

10/10 Excellent

Junho

Stayed 3 nights in Aug 2024

10/10 Excellent

Abasin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Aug 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is too expensive.
Stayed 4 nights in Aug 2024

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good.
Stayed 1 night in Aug 2024

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like all the time for anything
Stayed 3 nights in Aug 2024