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Fairmont Copley Plaza, Boston

4.5 star property

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Photo gallery for Fairmont Copley Plaza, Boston

Lobby
Lobby
Exterior
Exterior
City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Breakfast available
  • Gym
  • Air conditioning

Explore the area

Map
138 Saint James Ave, Boston, MA, 02116
  • Copley Square
    ‪1 min walk‬
  • Boston Common
    ‪13 min walk‬
  • Fenway Park
    ‪4 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪20 min drive‬

Room options

View all photos for Fairmont Gold Suite, 1 King Bed with Pullout Sofa Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Gold Suite, 1 King Bed with Pullout Sofa Bed

  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold Signature Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Gold Signature Room, 2 Queen Beds

  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for FAIRMONT GOLD STUDIO SUITE 1 King - 415sf, 38sm - Fairmont Gold Lounge Access

Premium bedding, pillow-top beds, in-room safe, individually decorated

FAIRMONT GOLD STUDIO SUITE 1 King - 415sf, 38sm - Fairmont Gold Lounge Access

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold Signature Room, 1 King Bed

Fairmont Gold Signature Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Gold Signature Room, 1 King Bed

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (View of Boston Public Library)

Suite, 1 King Bed (View of Boston Public Library) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 King Bed (View of Boston Public Library)

  • 74 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for STUDIO SUITE 1 King - 415sf, 38sm - Spacious room featuring a comfortable sitting area

Premium bedding, pillow-top beds, in-room safe, individually decorated

STUDIO SUITE 1 King - 415sf, 38sm - Spacious room featuring a comfortable sitting area

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, 1 King Bed (Best view of Church & Public Library)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Signature Room, 1 King Bed (Best view of Church & Public Library)

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Gold Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (City or Interior view )

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed (City or Interior view )

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (King, Best view Copley Square)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom (King, Best view Copley Square)

  • 74 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Fairmont Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds (City or Interior view )

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Double Room, 2 Double Beds (City or Interior view )

  • 33 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed (Best view)

Presidential Suite, 1 King Bed (Best view) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Presidential Suite, 1 King Bed (Best view)

  • 149 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont, Double Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont, Double Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont, Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont, Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Gold Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Double Room, 2 Queen Beds (Best view of Church & Public Library)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Signature Double Room, 2 Queen Beds (Best view of Church & Public Library)

  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Fairmont Gold Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Gold Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Double Room, 2 Double Beds (Best view of Church & Public Library)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Signature Double Room, 2 Double Beds (Best view of Church & Public Library)

  • 36 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Fairmont Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Gold, Double Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Gold, Double Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Grab Bars)

Premium bedding, pillow-top beds, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Grab Bars)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO SUITE 1 King Mobility Access Roll-in shower with grab bars- 415sf, 38sm - spacious room

Premium bedding, pillow-top beds, in-room safe, individually decorated

STUDIO SUITE 1 King Mobility Access Roll-in shower with grab bars- 415sf, 38sm - spacious room

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO SUITE 1 King Mobility Access Tub with grab bars - 415sf, 38sm - spacious room

Premium bedding, pillow-top beds, in-room safe, individually decorated

STUDIO SUITE 1 King Mobility Access Tub with grab bars - 415sf, 38sm - spacious room

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Fairmont Gold, Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

The Lenox Hotel Boston

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (1007)
The price is €703
for 1 room
includes taxes & fees
4 Apr - 5 Apr
The Lenox Hotel Boston

About this property

Fairmont Copley Plaza, Boston

Luxury hotel with health club and rooftop terrace
A restaurant, a health club and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking and a business centre. Housekeeping is available on request.
Fairmont Copley Plaza, Boston offers 383 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers.

This Boston hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, fridges and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Fairmont Copley Plaza, Boston. During your stay, you're just a quick walk from Copley Square. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet in some public areas
  • Enjoy American cuisine while dining at OAK Long Bar + Kitchen
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Copley Square and 13 minutes on foot from Boston Common
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 14 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference space. A health club, a rooftop terrace, and multilingual staff are also featured at the luxury Fairmont Copley Plaza, Boston. For a fee, parking is available.

This 4.5-star Boston hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
OAK Long Bar + Kitchen – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered valet parking on site (USD 72 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 to 30 for adults and USD 7 to 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • OAK Long Bar + Kitchen

Things to do

  • Health club

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 25,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 35 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 30 for adults and USD 7 to 10 for children
  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per night
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0014990350
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place an authorization of USD 1 at the time of booking for any reservations where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Copley Hotel
Copley Plaza
Copley Plaza Fairmont
Fairmont Copley Hotel
Fairmont Copley Plaza
Fairmont Copley Plaza Boston
Fairmont Copley Plaza Hotel
Fairmont Copley Plaza Hotel Boston
Hotel Fairmont Copley Plaza
Plaza Copley
Fairmont Copley Plaza Boston Hotel
Fairmont Copley
The Fairmont Copley Plaza Boston Hotel Boston
Fairmont Boston
Boston Fairmont
Fairmont Copley Plaza, Boston Hotel
Fairmont Copley Plaza, Boston Boston
Fairmont Copley Plaza, Boston Hotel Boston

Fairmont Copley Plaza, Boston Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 1005 reviews
Rating 8 - Good. 199 out of 1005 reviews
Rating 6 - Okay. 89 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 35 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jean

Stayed 1 night in Nov 2024

10/10 Excellent

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful old hotel with some limitations
Perfect location, lovely personnel. Marred by poor charging availability; connections were loose, too few USB-C ports. Lighting in room is too dim; fine for sleeping or TV, but dim for anything else. Poor TV selection; I can't believe a hotel of this caliber doesn't automatically offer Netflix, HBO etc without having to chromecast from one's own subscription. No refrigerator/mini-bar in room - what???
Stayed 3 nights in Dec 2024

8/10 Good

Zhen

Business traveller
Liked: Cleanliness, staff & service
Pros: next to the back bay train station, walkable to numerous attractions, friendly staff, gourmet restaurants, clean room. Cons: facility worn out,
Stayed 1 night in Dec 2024

10/10 Excellent

james

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

James T.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the people at the hotel! They made us feel very welcome and special. They remembered my feather allergy and the room was feather free. The only disappointment was the restaurants clam chowder. It was not good and no clams in it at all. The table next to us needed to be bused so we had to look at scraps right beside us while we ate. It took away from the beauty of the restaurant and our lunch. The night manager, a young man from France was awesome, the concierge was so friendly, the porter that took our bags was the sweetest. All around a great place to stay. Oh and Copley was a great addition to this grand hotels atmosphere.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply elegant
Iconic and super fabulous as always!!
Stayed 1 night in Dec 2024

10/10 Excellent

Denisse

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome service. Came and cleaned our room every time we went somewhere.
Stayed 3 nights in Dec 2024

10/10 Excellent

steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Robert E

Disliked: Staff & service, property conditions & facilities
Hotel a Hard pass on future trips to Boston
Arrived at substandard room with a welcome card for a complete stranger. Bath is smallest I’ve seen in my decades of travel with to 18” doors that don’t lock or seal. Very outdated and bath ceiling was bubbling/peeling. Paying double for the lobby which can be seen for free! “City view” room is wall of Westin service. Copley park is under construction. Dogs barking all night. Loud Construction outside on building sounded like maybe also I adjacent room! Urban experience fee” is a scam! Internet if you force it as fee is not an ammenity nor do we use unsecured hotel WiFi! $25 credit for restaurant is per visit despite how many days of fees you pay! They did not want to seat us without reservation but after venting said they would look for an inconsistent spot. We just had experienced an exquisite meal down the street at Abe and Louise and we stopped In Hotel restaurant for coffee and dessert. They said they should not have seated us and refused to serve coffee. Did bring dessert but immediately walked away in huff. They did the same to the family of four sitting next to us who had planned a full meal and ended up leaving (good for them!) Ruined what had been a magical day. I’m usually overly sympathetic to service industry but this experience left me fuming! We stopped at front desk and explained what happened so they were aware, they said they would tell manager but we heard nada. Location is great but several other better options nearby. Loved Boston but hard pass on Copley
No bath fan and failing ceiling under toilet above!
Wheelchair inexplicably left outside our room for 24 hours.
We don’t need that quite yet! Weird. No other rooms lose by…
Looked like they tried fixing and failing again. Assume active leak or the lack of fan or hvac w interior fan.
Stayed 3 nights in Dec 2024

10/10 Excellent

Boris B, Chattanooga

Stayed 4 nights in Nov 2024

10/10 Excellent

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the staff was very welcoming. My friends and I arrived before check in time and we were able to check in early. Later when we asked a door man Oscar to take a picture of us and he was not only friendly and willing to but also went above and beyond to show us the best spots to take one. Thank you so much a wonderful stay. I can’t wait to come back!
Stayed 3 nights in Dec 2024

10/10 Excellent

Kaylynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Bethann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Laurie

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tatiana, LONGWOOD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Michele

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very cool restaurant and bar!
Stayed 2 nights in Nov 2024

10/10 Excellent

Dana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. First class service in all areas of our stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

Eduardo Diaz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property was impressive, with a well-maintained and clean appearance. While the rooms were somewhat small and the carpet appeared a bit worn, I appreciated the originality of the decor. However, I would have preferred if the restrooms in the rooms had been updated. The restaurant was exceptional, and I thoroughly enjoyed the food. Additionally, while parking posed some challenges, it was manageable thanks to the valet service.
Stayed 3 nights in Oct 2024

6/10 Okay

THOMAS

Stayed 3 nights in Nov 2024

10/10 Excellent

christopher d.

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with a wonderful staff
Stayed 2 nights in Nov 2024

8/10 Good

Cheryl

Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Classy good time.
Stayed 1 night in Nov 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024