Residence Inn by Marriott Boston Downtown / South End

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Residence Inn by Marriott Boston Downtown / South End

Exterior
Fridge, microwave, stovetop, dishwasher
Lobby
Suite, 1 Bedroom | Desk, laptop workspace, iron/ironing board, free WiFi
Studio, 1 King Bed with Sofa bed | Private kitchen | Fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Pet-friendly

Explore the area

Map
2001 Washington Street, Boston, MA, 02119
  • Northeastern University
    ‪8 min walk‬
  • Boston Medical Center
    ‪12 min walk‬
  • Boston Museum of Fine Arts
    ‪19 min walk‬
  • Boston, MA (BNH-Boston Harbor Seaplane Base)
    ‪16 min drive‬

Room options

Studio, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (View)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 41 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Boston Downtown / South End

Hotel with free breakfast, a quick walk to Northeastern University
This smoke-free hotel features a 24-hour fitness centre, a bar/lounge and valet parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site. Housekeeping is available once per stay.
Residence Inn by Marriott Boston Downtown / South End offers 135 accommodations with coffee/tea makers and a hairdryer. 49-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Residence Inn by Marriott Boston Downtown / South End gets high marks from our customers. During your stay, you're just a quick walk from Northeastern University. Free WiFi in public areas, a 24-hour gym and a bar are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Valet parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Northeastern University and Boston Medical Center
  • Pets welcome for a fee
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 4693 square feet (436 square metres) and includes conference space. The business-friendly Residence Inn by Marriott Boston Downtown / South End also features a 24-hour fitness centre, coffee/tea in common area, and complimentary newspapers in the lobby. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Boston hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,693 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015490351
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Boston Downtown South End Aparthotel
Residence Inn Marriott Boston Downtown South End
Resince Inn riott Boston End
By Marriott Boston End Boston
Residence Inn by Marriott Boston Downtown / South End Hotel
Residence Inn by Marriott Boston Downtown / South End Boston

Residence Inn by Marriott Boston Downtown / South End Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 598 out of 927 reviews" "
Rating 8 - Good. 193 out of 927 reviews" "
Rating 6 - Okay. 67 out of 927 reviews" "
Rating 4 - Poor. 40 out of 927 reviews" "
Rating 2 - Terrible. 29 out of 927 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service nice rooms. Very noisy and loud at the corner.
Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria

Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mahbuba

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and included everything required. The full kitchen was handy. It felt like an Airbnb in a hotel. The stuff was nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Stayed 2 nights in Sep 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient for Boston College visits. The staff was very friendly, rooms were clean and comfy.
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a not that nice neighborhood. But nothing happened during our stay. Great location to visit Northeastern
Stayed 2 nights in Oct 2024

8/10 Good

Bianca

Stayed 18 nights in Aug 2024

10/10 Excellent

Amy

Stayed 1 night in Sep 2024

10/10 Excellent

Sethi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable stay !!
Stayed 4 nights in Oct 2024

10/10 Excellent

Tami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay can’t wait to go again
Stayed 2 nights in Oct 2024

10/10 Excellent

Ansis

Travelled with partner
Liked: Amenities
Great buffet breakfast A bit far out of downtown but the Sl5 bus line with a Charlie card takes you to the heart of activities. Comfortable modern rooms at affordable prices
Stayed 6 nights in Oct 2024

8/10 Good

kyoungim

Stayed 4 nights in Oct 2024

10/10 Excellent

Ann, Muskego

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and clean updated room
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria

Stayed 2 nights in Oct 2024

4/10 Poor

Carmen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Accommodations were fine, but...
Although the General Manager worked to resolve it after I mentioned it, whoever charged my credit card at the start of the day, before I was even there, miskeyed the amount, and maxed out my credit card... they realized it immediately and sent a credit. and then charged the correct amount. While the initial charge, and the second charge, and a subsequent charge for incidentals were processed quickly, the actual reversal of the charges took 5 days to process... it was my only credit card on me, and created quite a bit of havoc on my trip. Again, the manager tried to assist but the credit card company wasn't having it. So the little error of mischarging my card really put a clink in my trip. It was unfortunate. They upgraded my room, to a higher floor with a "view" and gave me bonvoy points for the trouble, which was nice. The hotel itself was clean and fine. Location was a bit challenging. Super close to the bus stops, but walking down the street at all, even in the middle of the day, met me with homeless and druggies. The "view" from the hotel was of the Boston skyline in the WAY background, but the foreground was a half-completed/renovated park with construction materials and equipment all over it. I came back to Boston 10 days later to fly out, and stayed at a different property.
The "view" of the city
The actual view of the city
Stayed 2 nights in Sep 2024

10/10 Excellent

Jimpson

Liked: Cleanliness, property conditions & facilities
Nice area. Safe. Quiet
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 2 nights in Sep 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jackeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were a good size with excellent facilities. Buffet breakfast available each morning which was really convenient and had something for everyone. Staff very friendly and helpful. There are good bus links outside hotel to downtown.
Stayed 7 nights in Sep 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the excellent breakfast, the room with a kitchen, blackout shades, the staff, and the grocery store across the street. Wonderful stay. Thank you!
Stayed 6 nights in Sep 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Close to Amtrak as well as Brigham & Women's. Modern furnishings throughout. Safe pull in for ride share. Quiet with some traffic noise. Good security to entry and rooms. Spacious. Amazing hot water delivery and huge shower. Will stay again.
Stayed 3 nights in Sep 2024