Host communication was good at first, she responded to query about hair dryer by purchasing one. However, we were refused the checkin info which, as two older women, my sister and I asked for so we could know where we were actually going before we flew cross country. After stressful back and forth with host, we were finally given the address so that we could check out the neighborhood and plan our activities. We were refused the actual check-in information until check-in which added to the stress of the trip. We just wanted to know exactly where we were going and how we would get in
Arriving, there was trash around the doorway heightening our concerns about where we would be stay Tues-Sat.
It was a hot day but the AC was not on and one of the window units (which were noisy and old) did not have a working on button.
In the kitchen, cooking equipment was minimal and we were left only enough dishwashing liquid for one use, the sponge was not new (which just is a nicety that many hosts provide), there were no hand towels and there were dirty dishes in the dishwasher.
I saw a roach in the shower, we had to supplement tp, toilet seat old and gross.
Decor in kitchen was poinsettas from Christmas. Emergency numbers were well-displayed.
Beds were reasonably comfortable though one had a plastic cover which was noisy, cotton towels were weirdly unabsorbent. Not enough hangers.
Apt layout is good. Door to basement with big 'DO NOT ENTER' sign is...strange. Neighborhood was nice