TownePlace Suites Boston Logan Airport/Chelsea

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites Boston Logan Airport/Chelsea

Lobby
Exterior
Indoor pool
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Free airport shuttle
    Free airport shuttle
  • Pool
    Pool
  • Gym
    Gym
  • Parking available
    Parking available
  • Breakfast included
    Breakfast included

Explore the area

Map
30 Eastern Avenue, Chelsea, MA, 02150
  • Encore Boston Harbor
    6 min drive
  • Faneuil Hall Marketplace
    6 min drive
  • Quincy Market
    7 min drive
  • Boston, MA (BOS-Logan Intl.)
    8 min drive

Room options

Suite, 1 Bedroom (Hearing Accessible)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites Boston Logan Airport/Chelsea

Riverfront hotel with free breakfast and free airport shuttle
This smoke-free hotel features an indoor pool, a fitness centre and self parking. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site. Housekeeping is available on request.
TownePlace Suites Boston Logan Airport/Chelsea offers 140 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. This accommodation is furnished with queen sofa beds. 39-inch flat-screen televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and complimentary toiletries.

This Chelsea hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites Boston Logan Airport/Chelsea. During your stay, you'll be close to New England Aquarium. Free breakfast, free WiFi in public areas and a free round-trip airport shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Encore Boston Harbor and 6 minutes from TD Garden
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
TownePlace Suites Boston Logan Airport/Chelsea offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. A roundtrip airport shuttle is free at scheduled times. The business-friendly TownePlace Suites Boston Logan Airport/Chelsea also features coffee/tea in common area, laundry facilities, and express check-out. Parking is available for a fee.

This 3-star Chelsea hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight at scheduled times
  • Parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 25 per day (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0013340570
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Boston Logan Airport/Chelsea Hotel Chelsea
TownePlace Suites Boston Logan Airport/Chelsea Hotel
TownePlace Suites Boston Logan Airport/Chelsea Chelsea
TownePlace Suites Boston Logan Airport/Chelsea Hotel Chelsea
TownePlace Suites Boston Logan Airport/Chelsea Hotel
TownePlace Suites Boston Logan Airport/Chelsea Chelsea
Hotel TownePlace Suites Boston Logan Airport/Chelsea Chelsea
Chelsea TownePlace Suites Boston Logan Airport/Chelsea Hotel
Hotel TownePlace Suites Boston Logan Airport/Chelsea
TownePlace Suites Boston Logan Airport/Chelsea Hotel
TownePlace Suites Boston Logan Airport/Chelsea Chelsea
TownePlace Suites Boston Logan Airport/Chelsea Hotel Chelsea

TownePlace Suites Boston Logan Airport/Chelsea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1000 reviews" "
Rating 8 - Good. 217 out of 1000 reviews" "
Rating 6 - Okay. 78 out of 1000 reviews" "
Rating 4 - Poor. 33 out of 1000 reviews" "
Rating 2 - Terrible. 40 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond, Union City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Aug 2024

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and accommodating throughout our stay. Including making our room available to weary travelers who caught the early flight after a very late night out before.
Stayed 2 nights in Aug 2024

8/10 Good

Haven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in/check out process. Very clean room! Convenient location to the airport!
Stayed 1 night in Aug 2024

8/10 Good

Justina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Julie, Carrollton

Liked: Cleanliness
Stayed 4 nights in Aug 2024

4/10 Poor

Timothy

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
they advertised restaurant bar had none got to my room there's earplugs couldn't figure out why next morning they're tearing up the street on that side of the hotel no one should have been on that side of the hotel
Stayed 1 night in Aug 2024

2/10 Terrible

Meena

Stayed 1 night in Aug 2024

10/10 Excellent

Estelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Thomas

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The room was dirty at check in, garbage in trash bin, hair and unidentifiable "sruff" in shower. Breakfast was meek, consisting of eggs, tooast & bagels, vegan sausage, warmed breakfast burritos, and no pastries. It's just a shame such a nice building and friendly staff are stuck is such a mismanaged situation
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Stayed 1 night in Jul 2024

8/10 Good

greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it took ten minutes for me to figure out the shower, my wife finally gave up. all else was good!
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Marie Ros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are satisfied
Stayed 1 night in Jul 2024

10/10 Excellent

scott

Stayed 1 night in Jul 2024

2/10 Terrible

Francis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Francis

Disliked: Amenities, property conditions & facilities
Noysy, inconvenient, room and bathroo. Durty. Lamps not working. The area not safe.
Stayed 6 nights in Jul 2024

10/10 Excellent

KARL

Liked: Cleanliness, staff & service, property conditions & facilities
We really appreciated the early morning shuttle to the airport. Thank you!
Stayed 1 night in Jul 2024

2/10 Terrible

Camron

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Bad service
We booked a one-bedroom suite. I called the hotel to confirm the booking and to confirm the nature of the room. When we arrived at midnight, we were told they didn't have the room and they put us in a regular room. Having four adults in our party, it was very cramped. I simply would have stayed somewhere else if I knew I was not going to get what I had booked. The front desk was ultimately very unhelpful and not providing any useful information about why it occurred. Furthermore, we did have room for sleeping for four people, but using a hide-a-bed. It was unlike any high to bed I have seen. The mattress was essentially rotated sideways where one person slept in the back against the back of the couch and the other person was on the front. It was such that whoever was against the back had to crawl over the other person to get out of bed. In addition, the front half of the bed was on a very noticeable slope that made you feel like you were rolling off the bed the whole time. Finally, you could easily hear lots of road noise all night.
Stayed 3 nights in Jul 2024

10/10 Excellent

ruth

Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Stayed 2 nights in Jul 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and easy to park
Stayed 1 night in Jul 2024

10/10 Excellent

Natalie, Cypress

Travelled with family
Stayed 1 night in Jul 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024