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Extended Stay America Suites - Boston - Saugus

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Extended Stay America Suites - Boston - Saugus

Lobby
Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Parking included
  • Laundry
  • Pet-friendly
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
832 Broadway, Saugus, MA, 01906
  • Square One Mall
    ‪17 min walk‬
  • Encore Boston Harbor
    ‪13 min drive‬
  • Revere Beach
    ‪25 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, Non Smoking, Refrigerator & Microwave

Deluxe Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, Non Smoking, Refrigerator & Microwave

Standard Studio, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

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About this property

Extended Stay America Suites - Boston - Saugus

Suburban hotel with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has coffee/tea in a common area and laundry facilities. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and a vending machine. Housekeeping is available on request.
Extended Stay America Suites - Boston - Saugus offers 123 accommodations. This accommodation offers separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Extended Stay America Suites - Boston - Saugus. During your stay, you'll be close to Revere Beach. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a lift and a vending machine
  • On-site recreation includes a 24-hour gym
  • 15 minutes by car from TD Garden and 13 minutes from Encore Boston Harbor
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Extended Stay America Suites - Boston - Saugus. Limited free parking is available on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property.

This Saugus hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0003882620
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

WoodSpring Suites Signature Boston North Hotel Saugus
WoodSpring Suites Signature Boston North Hotel
WoodSpring Suites Signature Boston North Saugus
WoodSpring Suites Signature B
WoodSpring Suites Boston North
WoodSpring Suites Signature Boston North
Extended Stay America Suites Boston Saugus
Extended Stay America Suites - Boston - Saugus Hotel
Extended Stay America Suites - Boston - Saugus Saugus
Extended Stay America Suites - Boston - Saugus Hotel Saugus

Extended Stay America Suites - Boston - Saugus Reviews

Reviews

6.6
Rating 10 - Excellent. 283 out of 1003 reviews" "
Rating 8 - Good. 234 out of 1003 reviews" "
Rating 6 - Okay. 173 out of 1003 reviews" "
Rating 4 - Poor. 112 out of 1003 reviews" "
Rating 2 - Terrible. 201 out of 1003 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Edwin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First thing I notice was broken chair, tv not working and one of the bathroom fixtures was laying in the middle of the tub...never staying here again
Stayed 1 night in Nov 2024

8/10 Good

Brenda

Stayed 1 night in Oct 2024

4/10 Poor

Jessica

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

cassandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is great! But the 1a could use some intersections! Lol
Stayed 11 nights in Oct 2024

2/10 Terrible

Veronica, Owasso

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
So grimy; blood on the shower curtain & mattress cover, hair in bathtub, beds didn’t have a heavier blanket and was just two sheets. Towels were stained and discolored. Looked like homeless people were staying/living here and the smell of cooking lingered through the hallway into our room staying for hours (not pleasant smelling food either btw). If this was $100 it would be easier to accept but over $300 is crazy. This property should have a secret shop type scenario happen so management can see what’s really going on at the property. Do not recommend staying here unless it’s out of necessity.
Stayed 1 night in Oct 2024

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stains on floor, carpet, chat in corner was ripped pubic hair in sink so gross
Stayed 1 night in Oct 2024

4/10 Poor

Maureen

The staff member was very nice when we checked in but no one was at the front desk when we checked out, light were out at front desk and there didn't seem to be any breakfast. Someone else was on the phone trying to get assistance.
Stayed 1 night in Oct 2024

2/10 Terrible

stacey

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff tries their best to not help
Stayed 1 night in Oct 2024

10/10 Excellent

Abel

Disliked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Drake

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Getaway became an actual Get Away
Where do I even begin. First the TV was broken, No ice Trays in room for ice! Bed felt like a rock. The chair in the room was destroyed. The bathroom door couldn't even shut. So if you want to poop in front of all your friends! Avoid this place.
Stayed 1 night in Oct 2024

4/10 Poor

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run from this place
I am very disappointed. This place was very expensive. There are rips in the furniture, the table had crumbs on it, the ironing board cover has a big hole in it, the headboards has pulls. There is no ice to be found in the building. You would think with a fitness center there would be ice in case someone got hurt. The bed frame was broken. No extra pillows or blankets either. The gentlemen at the desk were very nice when I checked in but I would suggest they wear a uniform or someway to identify that they are employees. I think this hotel is being used to house individuals in the welfare system. They were smoking and gathering outside of the building as if they live here.
Crumbs on table
Ironing board
Arm of chair
Wall
Stayed 1 night in Oct 2024

2/10 Terrible

Eric, Tacoma

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have stayed many places in my life. This is the worst. Please, if you love yourself, don’t stay here.
Stayed 1 night in Oct 2024

10/10 Excellent

robert

Disliked: Property conditions & facilities
The property was adequate. Staff was friendly. Front desk person actually bought me a soda when the machine rejected my credit card.
Stayed 1 night in Oct 2024

6/10 Okay

Kevin

Stayed 1 night in Oct 2024

2/10 Terrible

Jessica

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t even know where to begin. When we arrived at the hotel, we were told that our room was given away because they overbooked. After 30 minutes of sitting in the lobby calling other hotels to find somewhere to stay, suddenly there were two rooms available. The hallways and lobby reeked of piss. There was garbage in the hallways. People arguing between the door to a room. When we got into our room the sheets were dirty and covered in black hairs. The furniture was trashed. There was a mark on the door that looked like someone had previously tried to pry it open by the lock. This was by far the worst stay I have ever experienced. I will never book with Stay America again.
Stayed 2 nights in Oct 2024

4/10 Poor

Corrado

Disliked: Staff & service, property conditions & facilities, room comfort
Worst hotel I ever stayed at.
It was the worst hotel room I ever stayed in. There are no ice machines, our room had 2 very uncomfortable queen size beds. When you close the drapes, it blocked the air coming out of the air conditioner so the room became stuffy. They gave you a tiny bottle of shampoo, but no conditioner there weren’t enough towels in the bathroom. There was a full kitchen, but not a single utensil or play or napkin or coffee cup, but they did give me a dish towel. It made no sense.
Stayed 2 nights in Oct 2024

2/10 Terrible

Melaine

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I will never stay in this hotel again. The first room they gave me had hair all over the bed, sticky floors and the chairs in the room were all scratched up and chewed up-very weird. They changed my room to a room that smelled like smoke even though it was smoke free. Still more hair. It felt unsafe to sleep there. I barely slept. The bed was uncomfortable and you sleep with a thin sheet. Rethink k staying here. I paid $200 for a few hours to sleep there, not worth it. Pay a little extra and stay somewhere clean and safe.
Stayed 1 night in Oct 2024

8/10 Good

Nicole

Liked: Cleanliness
Stayed 2 nights in Oct 2024

4/10 Poor

Daniela

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed The corridors smell very bad and are filthy Lots of hair in the bathroom
Stayed 1 night in Oct 2024

10/10 Excellent

Celestin, Lynn

Stayed 1 night in Sep 2024

6/10 Okay

Jasmin

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The bathroom had little hairs in it. You can tell it wasn’t cleaned very thoroughly
Stayed 1 night in Oct 2024

2/10 Terrible

Michele

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel called 2 hours before check in to cancel. They said they were overbooked.
Stayed 1 night in Aug 2024

8/10 Good

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good size of room friendly staff but not the best location on a 6 lane highway. That said our room was quiet overnight. We visited Salem (which was excellent) by Uber for about $25 each way.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristen

Stayed 1 night in Jul 2024