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Altezza Arc 1800 Hotel & Spa - ex Mercure

4.0 star property

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Photo gallery for Altezza Arc 1800 Hotel & Spa - ex Mercure

Indoor pool, open 9:00 AM to 8:00 PM, pool loungers
Garden views, open daily
Breakfast and dinner served, French cuisine
Couples treatment room(s), body treatments, aromatherapy
Premium bedding, Select Comfort beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Breakfast available
  • Parking available
  • 24/7 front desk

Explore the area

Map
Village de Charmettoger, Bourg-Saint-Maurice, 73700
  • Charmettoger Ski Lift
    ‪2 min walk‬
  • Les Arcs
    ‪2 min walk‬
  • Transarc Gondola
    ‪7 min walk‬
  • Meribel (MFX)
    ‪77 min drive‬

Room options

View all photos for Superior Room

Premium bedding, Select Comfort beds, in-room safe, desk

Superior Room

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Premium Suite

Premium bedding, Select Comfort beds, in-room safe, desk

Premium Suite

  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Premium bedding, Select Comfort beds, in-room safe, desk

Family Suite

  • 55 sq m
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, Select Comfort beds, in-room safe, desk

Standard Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Altezza Arc 1800 Hotel & Spa - ex Mercure

Family ski hotel with full-service spa
After a day on the slopes, return to Altezza Arc 1800 Hotel & Spa - ex Mercure to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a full-service spa. Change of towels is available on request
Altezza Arc 1800 Hotel & Spa - ex Mercure offers 80 accommodations with espresso makers and a safe. Rooms open to balconies. Select Comfort beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Fridges, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

NUXE has 3 treatment rooms, including rooms for couples. Services include sports massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
During your stay at Altezza Arc 1800 Hotel & Spa - ex Mercure, you're just a quick walk from Les Arcs. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy French cuisine while dining at Le Jardin Alpin
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Indulge with aromatherapy, massages or body treatments at NUXE
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Les Arcs and 9 minutes on foot from Villards (Les Arcs 1800) Ski Lift
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Have fun with on-site winter activities, including downhill skiing, cross-country skiing and snowboarding, and in warmer months enjoy archery and zip-lining. Indulge in a treatment at the full-service spa or soothe your muscles in one of the 2 hot tubs after a day on the slopes. Altezza Arc 1800 Hotel & Spa - ex Mercure helps provide the perfect ski holiday with ski storage, ski equipment rentals and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A computer station is on site and WiFi is free in public spaces. This ski hotel also offers an indoor pool, a sauna and a fitness centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bourg-Saint-Maurice hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:00 AM.
Le Jardin Alpin – This restaurant specialises in French cuisine and serves breakfast and dinner. A children's menu is available.
Les Allobroges – This bar overlooks the garden. Open daily.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • Secured, covered parking on site (EUR 30 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: EUR 22 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Jardin Alpin
  • Les Allobroges

Things to do

  • 18-hole adjacent golf course
  • 2 spa tubs
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Playground
  • Ropes course
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Snowboarding
  • Steam room
  • TV in common areas
  • Ziplining

Family friendly

  • Arcade/game room
  • Baby bath
  • Free cot
  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 5 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Facials
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 5 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Half Board rates do not include dinner for children age 3-14. The dinner fee is EUR 15 per child, collected at the property.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 26 April to 2 July:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.81 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 10 for children
  • Covered self-parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 7 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 8:00 PM

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Mercure Arcs 1800 Bourg-Saint-Maurice
Hôtel Mercure Arcs 1800 Bourg-Saint-Maurice
Mercure Arcs 1800 Bourg-Saint-Maurice
Bourg-Saint-Maurice Hôtel Mercure Les Arcs 1800 Hotel
Mercure Arcs 1800
Hotel Hôtel Mercure Les Arcs 1800 Bourg-Saint-Maurice
Hotel Hôtel Mercure Les Arcs 1800
Hôtel Mercure Les Arcs 1800 Bourg-Saint-Maurice
Hôtel Mercure Arcs 1800

Altezza Arc 1800 Hotel & Spa - ex Mercure Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 52 out of 74 reviews
Rating 8 - Good. 14 out of 74 reviews
Rating 6 - Okay. 7 out of 74 reviews
Rating 4 - Poor. 1 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

JORGE, chicago

Liked: Cleanliness, staff & service, property conditions & facilities
My stay, surpassed my expectations. The room was amazing, the staff super cool, I would come back anytime!!! Great property!
Stayed 1 night in Aug 2024

10/10 Excellent

christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacations
Stayed 1 night in Jul 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 2 min walk from lift as snow cover wasn’t sufficient for ski in/out.
Stayed 5 nights in Mar 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple Ski Trip
Fantastic hotel.. went above and beyond.. faultless. Very close to ski lift and short walk to bars etc. will stay again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at Altezza. Good facilities and excellent proximity to the Charmettoger lift (100m walk) and possible to ski back to the boot room door! A little bit away from other restaurants in Arc 1800 centre. All in all a fantastic 5 night stay!
Stayed 5 nights in Feb 2024

8/10 Good

Ruben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good property, a bit pricey for what it is
Stayed 3 nights in Jan 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay! Would come back if we back hete
Very nice hotel, big room comfy bed, great breakfast. Didn’t try dinner as it is quit controversial. Wonderful spa, had great time there after ski. The jacuzzi is too small tho. On peak time, you have to wait . So pick a smart time to go if you want to enjoy the spa.
Stayed 7 nights in Jan 2024

8/10 Good

Graham

Stayed 6 nights in Dec 2023

10/10 Excellent

Filipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lovely, kind staff, beautiful views, modern and clean facilities. Food is wonderful
Stayed 1 night in Aug 2022

10/10 Excellent

Gina

Stayed 1 night in Aug 2022

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Les Arcs
Great hotel for our large group ski trip. Nice facilities, close to slopes & lifts, good service, comfortable rooms. Highly recommended.
Stayed 5 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern and funky decor In a great location with very comfortable beds in large rooms. All the hotel staff were lovely and extremely helpful.
Stayed 7 nights in Jan 2020

6/10 Okay

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon séjour , piscine eau un peu froide c est un avis personnel et en arrivant on nous prévient que notre dernier jour la piscine été fermée cela aurait été bien de le savoir a l'avance pas le jour de notre arrivee
Stayed 2 nights in Aug 2024

10/10 Excellent

Anjela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Thibaud

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le décor et le cadre sont superbes. Dommage que certains clients renverse souvent leur café sur les moquettes et qu’un des jacuzzi soit en panne. Sinon le hammam, le sauna et la piscine (un peu froide) sont très agréables. La chambre est spacieuse et bien décoré, après je préfère quand il y a un sas dans la chambre pour les bruits du couloir, nous avions 5 mouches et 1 moustique car la porte-fenêtre était ouverte en arrivant pas top. Personnel aimable mais débutant pour certain ce qui nous fait attendre. Il y a des restaurants et bars a 300 mètres à pieds. Nous n’avons pas eu besoin de climatisation (il n’y en a pas) car il faisait frais.
Stayed 1 night in Aug 2024

10/10 Excellent

Mounes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une parenthèse
Très bon séjour dans un hôtel accueillant, agréable. On peut poser sa voiture et partir en randonnée ou dans le village et même au-delà avec les navettes et les télésièges. Chambre très bien insonorisées. Joli coin piscine et spa accessible à tous.
Stayed 2 nights in Aug 2024

10/10 Excellent

Claudette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Mevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Obin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ubicado en estación de ski en los alpes. Desde el check-in notamos la calidad del servicio y la atención al cliente en todo momento.
Stayed 7 nights in Jul 2024

6/10 Okay

Romain

Bien mais quelques points à améliorer
Les points positifs : piscine intérieure grande et spa, restaurant bon, bonne localisation et belle vue sur la montagne. Les points à améliorer : trop d’attente au petit déjeuner pour avoir des œufs brouillés (fait à la demande), Pas de clim dans la chambre : problème été pour les chambres sur station , bruit (local générateur) et moustiques empêchent de laisser ouverte la fenêtre pour rafraîchir. Chambre Sale : vitre non nettoyée et taches sur moquette Connaissances de l’équipe limitées : ne connaît pas la boulangerie la plus proche, ne connaît pas mountain kart Carte chambre pour ouvrir électricité au fonctionnement non intuitif Machine à café cassée La personne a l’accueil oublie notre demande quand on l’appelle, on a du rappelé. N’a pas noté quand on a dit pas de parking cette nuit et donc la note finale présentait un parking, on a du vérifier et faire modifier.
Stayed 3 nights in Jul 2024