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Hermitage Hotel OCEANA COLLECTION

4.0 star property

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February 2025
March 2025

Photo gallery for Hermitage Hotel OCEANA COLLECTION

In-room safe, desk, iron/ironing board, free WiFi
Reception
View from room
Bar (on property)
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Exeter Road, Bournemouth, England, BH2 5AH
  • Bournemouth International Centre
    ‪1 min walk‬
  • Bournemouth Lower Gardens
    ‪1 min walk‬
  • Oceanarium
    ‪2 min walk‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Sea View

Suite, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Suite, Sea View

7.4 out of 10
Good
(3 reviews)
  • 3 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Room

  • 36.4 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Double Room (Sleep 3)

In-room safe, desk, iron/ironing board, free WiFi

Family Double Room (Sleep 3)

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Premier King Room

In-room safe, desk, iron/ironing board, free WiFi

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Compact Double Room

Compact Double Room | In-room safe, desk, iron/ironing board, free WiFi

Compact Double Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Family 3 Room

Premier Family 3 Room | In-room safe, desk, iron/ironing board, free WiFi

Premier Family 3 Room

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Single Room with Sea View

Single Room with Sea View | In-room safe, desk, iron/ironing board, free WiFi

Single Room with Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 1
  • 1 Single Bed

View all photos for Compact Double Sea View

Compact Double Sea View | In-room safe, desk, iron/ironing board, free WiFi

Compact Double Sea View

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

7.0 out of 10
Good
(2 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Double Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Double Room, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • 18 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Superior Room, Sea View

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Premier Double Room

Premier Double Room | In-room safe, desk, iron/ironing board, free WiFi

Premier Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier King Room with Sea View

In-room safe, desk, iron/ironing board, free WiFi

Premier King Room with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Family 4 Room

In-room safe, desk, iron/ironing board, free WiFi

Premier Family 4 Room

  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds OR 2 Single Beds and 2 Single Sofa Beds

View all photos for Premier Family 3 Room with Sea View

In-room safe, desk, iron/ironing board, free WiFi

Premier Family 3 Room with Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Premier King or Twin Room with Sea View

In-room safe, desk, iron/ironing board, free WiFi

Premier King or Twin Room with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room (Sleeps 4)

In-room safe, desk, iron/ironing board, free WiFi

Family Room (Sleeps 4)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed OR 1 Double Bed and 2 Single Beds

View all photos for Twin Room with Sea view

Twin Room with Sea view | In-room safe, desk, iron/ironing board, free WiFi

Twin Room with Sea view

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room | In-room safe, desk, iron/ironing board, free WiFi

Double Room

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Compact Twin

In-room safe, desk, iron/ironing board, free WiFi

Compact Twin

8.8 out of 10
Excellent
(3 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Luxury Suite

Luxury Suite | In-room safe, desk, iron/ironing board, free WiFi

Luxury Suite

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King or Twin Room

Premier King or Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Premier King or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior

Hampton by Hilton Bournemouth

Breakfast included
Free WiFi
Air conditioning
Gym
4.5 out of 5, Wonderful, (1002)
The price is €85
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Hampton by Hilton Bournemouth

About this property

Hermitage Hotel OCEANA COLLECTION

Sandy fun near Bournemouth International Centre and Bournemouth Lower Gardens
At Hermitage Hotel OCEANA COLLECTION, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants.
Hermitage Hotel OCEANA COLLECTION offers 76 accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hermitage Hotel OCEANA COLLECTION. During your stay, you'll be connected to the convention centre and just a quick walk from Bournemouth Beach. Features include free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Bournemouth International Centre and Bournemouth Lower Gardens
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 775 square feet (72 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hermitage Hotel OCEANA COLLECTION. You'll have access to the indoor pool and outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Thomas Hardy – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
The Lounge – This restaurant only serves lunch. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, German, Italian, Polish, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 14 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15.95 for adults and GBP 7.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Lounge
  • Thomas Hardy

Things to do

  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Art supplies
  • Children's dinnerware
  • Highchair
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 775 square feet of conference space
  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night, plus a deposit of GBP 50 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 6.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.95 for adults and from GBP 7.95 for children
  • Self-parking fee: GBP 14.00 per day
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hermitage Bournemouth
Hermitage Hotel Bournemouth
Hermitage Hotel OCEANA COLLECTION Bournemouth
Hermitage OCEANA COLLECTION Bournemouth
Hermitage OCEANA COLLECTION
Hermitage Oceana Collection
Hermitage Hotel OCEANA COLLECTION Hotel
Hermitage Hotel OCEANA COLLECTION Bournemouth
Hermitage Hotel OCEANA COLLECTION Hotel Bournemouth

Hermitage Hotel OCEANA COLLECTION Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 368 out of 949 reviews" "
Rating 8 - Good. 322 out of 949 reviews" "
Rating 6 - Okay. 158 out of 949 reviews" "
Rating 4 - Poor. 66 out of 949 reviews" "
Rating 2 - Terrible. 35 out of 949 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Chandice Chevelette

Travelled with family and small children
Liked: Staff & service
Restaurant staff are very friendly and welcoming. There is construction on the building which we were not informed when we booked. We had the first floor suite but it was too noisy and lots of banging which scared my little boy. The reception was helpful but quite rude when we asked for another room.
Stayed 2 nights in Sep 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Barrie

Liked: Staff & service
Refurbished rooms very good, other rooms looking tired. Majority of staff very good. Hotel ideally placed for beach and town centre. Would stay again.
Stayed 5 nights in Sep 2024

8/10 Good

Clare, Seaford

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Paul

Stayed 2 nights in Sep 2024

2/10 Terrible

Saakshi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst hotel experience ever! I recently stayed at this property with my kids and with no doubt was a horrible experience through out. To begin with, the room was not clean by any standards - the bedsheet was evidently reused without wash as it had sand all over the bed. The tap water was pale yellow. And the staff was the worst part of the experience - as they seemed busy pushing charges instead of meeting basics of customer service standards. Finally, the parking measures are worst to a different standard - as they just sent me a parking fine for parking my car while I was trying to check in. I highly recommend families to avoid staying in this hotel!
Stayed 1 night in Aug 2024

4/10 Poor

Jordi

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay, to be fair, it doesn’t truly feel like a 4-star hotel. There were spiderwebs on the ceiling, and the toilet sink was broken. The receptionist lady was lovely. It’s a shame because the location is amazing. However, it doesn’t have a pool on-site. You have to go to another hotel, which is a 20-minute walk away, to use their pool. That’s not very convenient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Julia

Liked: Staff & service, amenities, property conditions & facilities
The location of the hotel was excellent, very close to the pier, Upside Down House and other attractions. I ate at the hotel on one evening. The food was good. The shower in my room was a bit disappointing for a 4 star hotel. It was impossible to get the head at a good angle. My room was spacious and clean.. i would definitely stay again
Stayed 2 nights in Aug 2024

6/10 Okay

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our room was beside a very noisy fan and light system, The paper on the wall around the room with peeling off. The bathroom flooded only having a small bath.
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, beautiful hotel
Had a superior family room with my kids, room was huge, beautiful and very clean. The whole hotel was spotless and all staff I met were lovely and friendly. Location couldnt have been better, literally right in centre of beachfront. Food in restaurant was really nice and good choices too. No complaints
Stayed 2 nights in Aug 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities great. Staff friendly. Everything clean. Shame you have to pay to park at the hotel though.
Stayed 4 nights in Aug 2024

6/10 Okay

Gift Funwayo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel service was very good, however our room was noisy and difficilt to sleep due to the big air cons behind the room outside.
Stayed 2 nights in Aug 2024

10/10 Excellent

yvonne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ENJOYABLE STAY
the staff at the hotel were so nice and accommodating. very friendly professional kind staff. Whatever we requested was not too much for them and was done with a smile. The dinner was very delicious and for a three course meal we paid £23 each which I think is a reasonable price. As for house keeping we had our rooms cleaned everyday and clean towels whenever we needed them. There was 3 of us in the room and the beds were big and comfortable. We stayed in a family room and there was enough beds for a couple and two children.
Stayed 3 nights in Aug 2024

2/10 Terrible

Nathan

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

A K C

Stayed 1 night in Aug 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid option for the beach
Decent hotel in a perfect location. Nice and powerful shower. Perhaps a little old fashioned, the bed could be a bit comfier and the bar could do a with a bit of a revamp. Not major gripes though, would stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marius

Stayed 1 night in Jul 2024

2/10 Terrible

Ahmed

Stayed 1 night in Jul 2024

8/10 Good

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexandru Ionut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was everything very organised
Stayed 1 night in Aug 2024

10/10 Excellent

Morgane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La location est très bien et la chambre était très propre.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eliza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed at many places in Bournemouth but first time in Hermitage. It was great. I’m a terrible germophobe but to my surprise every surface was spotless. Beddings clean and fresh. Towels well washed. No speck of dust. Carpet looked as though they washed them before the season. Comfortable mattress and plenty of pillows. Aircon so quiet I managed to fall asleep in a lovely cool room. I’m coming back to Hermitage soon…
Stayed 1 night in Jul 2024

6/10 Okay

Kim

Stayed 2 nights in Jul 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mid week 3 night stay
Lovely hotel with friendly and helpful staff throughout our stay. Reception Manager resolved our Room allocation very quickly and arranged a room upgrade and complimentary beverages whilst the room change was being made. The quality of the room renovations is very good. Breakfast choices very good and high quality. Hotel is ideally placed for exploring Bournemouth and very close to the beach and pier. Bar pricing reasonable,
Stayed 3 nights in Jul 2024