Hilton Bournemouth

4.0 star property

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Photo gallery for Hilton Bournemouth

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Indoor pool
In-room safe, desk, laptop workspace, blackout curtains
Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Spa
  • Bar
  • Room service
  • Parking available

Explore the area

Map
Terrace Road, Bournemouth, England, BH2 5EL
  • Bournemouth International Centre
    ‪4 min walk‬
  • Bournemouth Beach
    ‪7 min walk‬
  • Bournemouth Pier
    ‪8 min walk‬
  • Bournemouth (BOH-Bournemouth Intl.)
    ‪14 min drive‬

Room options

King, Suite, 1 Bedroom, Sea View

  • 68 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

King, Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

King, Junior Suite

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Twin Room, Balcony

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Family Room, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Room, 1 King Bed, Balcony

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton Bournemouth

Family-friendly hotel with full-service spa and health club
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a steam room are on-site.
Hilton Bournemouth offers 177 accommodations with laptop-compatible safes and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a steam room.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Eforea spa & health club has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hilton Bournemouth. During your stay, you're just a quick walk from Bournemouth Beach. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at Schpoons & Forx
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body wraps, hot stone massages or body scrubs at eforea spa & health club
  • Services include a children's club, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Bournemouth International Centre and 7 minutes on foot from Bournemouth Beach
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hilton Bournemouth offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 6641 square feet (617 square metres) and includes conference space. A steam room, spa services, and a children's club are also featured at the family-friendly Hilton Bournemouth. For a fee, parking is available.

This 4-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.
Schpoons & Forx – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
That Bar Downstairs – This lobby lounge specialises in British cuisine and only serves light fare. Open daily.
Late-night fare is available from 24-hour room service.

Languages

English, French, German, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (GBP 15.50 per day)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Schpoons & Forx
  • That Bar Downstairs

Things to do

  • Children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 6,641 square feet of conference space
  • 8 meeting rooms
  • Computer station

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LCD TV

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: GBP 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 18.95 per person
  • Covered self-parking fee: GBP 15.50 per day
  • Pet fee: GBP 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Bournemouth Hotel
Hilton Bournemouth

Hilton Bournemouth Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 500 out of 1002 reviews
Rating 8 - Good. 275 out of 1002 reviews
Rating 6 - Okay. 117 out of 1002 reviews
Rating 4 - Poor. 62 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

martin

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
2 night stay, room wasn't made up despite our request. just made the bed, but didn't service bathroom, loo paper, etc or replenish milk/tea.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Carl

Stayed 1 night in Nov 2024

8/10 Good

Vikesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with good access to the beach and local good spots.
Stayed 1 night in Nov 2024

10/10 Excellent

Sally

Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bourne to be excellent 👌
Excellent facilities and friendly, helpful staff. Hilton Honours app key entry and check out is super convenient. Thank you.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Raymond

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Severely understaffed. Breakfast was poor - poor quality sausage, bacon and eggs. Bread wasn't fresh on second morning. ID for lift to room one night as room was on same level as bar. Poor selection of drink on ground floor bar.
Stayed 2 nights in Nov 2024

2/10 Terrible

Antony

Stayed 1 night in Nov 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Stayed 2 nights in Nov 2024

10/10 Excellent

M

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was within walking distance of restaurants, the pier and beach.
Stayed 2 nights in Nov 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jamie

Stayed 1 night in Nov 2024

8/10 Good

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the beach and right in the heart of city centre. Alot of amenities nearby.

8/10 Good

Darren, Milton Keynes

Travelled with partner
Liked: Amenities
Stayed on 5th floor - king room. Back of desk chair was broken - replaced promptly. Shower head was loose - also fixed quickly. Cleaning staff should look out for faulty items in room and work with maintenance team to resolve before guests notice. Tasty breakfast, but fruit not fresh enough. Coffee from machine very bitter. Large free to use gym with modern equipment - well done! Only aircon too cold (temp 13.5) and music super loud. Fantastic indoor swimming pool - special lane for swimmers. Parking is in building next door. Parking should be free, as rooms are rather pricy. Reception staff should be much clearer with parking instructions. Tip - give your reg no. to receptionist when checking in. Room cleaned daily - fairly good standard. Towels regularly changed. Restaurant tables not cleaned very well. Backs of some chairs dirty. External restaurant windows needed cleaning. Restaurant staff uniforms should also always be clean & presentable! Restaurant staff should generally smile more, be friendlier and not look so sad & miserable at times. There was an exception - a young man name Kian Cross had incredibly good customer service. He was friendly, helpful, dressed smartly, was well presented and spoke very well. The Hilton should certainly look after staff of such calibre. If truth be told, we felt that with the name & reputation of the Hilton, the hotel is not displaying 4 star quality. Perhaps it's 3.5 star right now. All in all, however, it was a good stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Besim

Travelled with group
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
A super modern hotel with beautiful decor and in a great location. Staff were really helpful and knowledgeable. Keep up the great work. Will definitely visit again.
Stayed 1 night in Nov 2024

6/10 Okay

Judith

Travelled with family
Liked: Property conditions & facilities
Comfortable hotel close to venue we were attending. Had a dirty towel in my room on arrival. Staff were not as courteous as I would expect from Hilton.
Stayed 1 night in Nov 2024

10/10 Excellent

Paulina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always have a great time at Hilton Bournemouth.
Stayed 1 night in Nov 2024

10/10 Excellent

Stuart

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 2 nights in Oct 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely location and comfortable
Stayed 1 night in Oct 2024

4/10 Poor

Amy

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024