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"Overnight stay with my friend - hotel and staff were perfect for what I needed. Price was also reasonable My only slight issue was the breakfast, it ... " More

By a verified traveller on Fri 20 Apr 2018

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Standard Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed (Top Floor)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Bournemouth, an IHG Hotel. During your stay, you're just a quick walk from Russell-Cotes Art Gallery and Museum. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre

Holiday Inn Bournemouth, an IHG Hotel ratings based on 19 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Bournemouth, an IHG Hotel

Everyone (13) Business (1) Couples (4) Family (1) Other (1)
3 out of 5

Posted by on 19 Aug 2022

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4 out of 5

Posted by on 7 Sep 2020

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Comment from Hotel Management

25 Sep 2020 by Peter B

Dear Guest, thank you for the great score, we hope to see you again soon. Kind Regards, Peter Baerwinkel General Manager

1 out of 5
Terrible smell in the bedroom and had to leave our window open for the whole stay, bedsheets were stained with what looked like faeces. Breakfast was not worth the money.

Posted by on 28 May 2019

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Comment from Hotel Management

30 May 2019 by Peter B

Dear Anonymous, thank you for choosing our hotel. I was saddened that read that your stay stayed well short of your expectations for which I sincerely apologise. Whenever there is anything not up to your expectation during your stay then please contact a member of staff or ask for the manager on duty who will do everything to ensure that your concerns are resolved. We do hope that you might give us another chance in future. Many thanks. Kind Regards, Peter Baerwinkel General Manager

4 out of 5
Overnight stay with my friend - hotel and staff were perfect for what I needed. Price was also reasonable My only slight issue was the breakfast, it was exactly the same options and quality as I normally get for free when staying in a holiday inn express but I got charged £10

Posted by , from birmingham on 20 Apr 2018

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Comment from Hotel Management

23 Apr 2018 by Peter B

Dear c, thank you for choosing our hotel, I was pleased to see that you had enjoyable stay with us. Please note that our breakfast buffet includes a choice of different eggs, grilled tomato and mushrooms which are not available at Holiday Inn Express. We are also adding freshly made waffles from May 2018 to further enhance our offering. We look forward to welcome you back when you are next in Bournemouth. Kind Regards, Peter Baerwinkel General Manager

2 out of 5

Okay hotel

Incredibly noisy rude customers woke everyone on my floor up at 6am and proceeded to stink the floor out with weed. Still there in the morning. Didn't have them removed or call the police and then were rude to staff and customers at breakfast and still weren't asked to leave.

Posted by on 11 Mar 2018

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Comment from Hotel Management

6 Apr 2018 by Peter B

Dear Anonymous, please accept our unreserved apologies for the inconvenience caused by inconsiderate guests. We do operate a zero tolerance policy in this regard. I can assure you that your experience on this occasion was an extremely rare occurrence and not reflective of the usual high standard you can expect from our hotel. We do hope that we may be of service again in the near future and I am confident you will very much enjoy your stay with us. Kind Regards, Peter Baerwinkel General Manager

5 out of 5

Close to town, yet peaceful location.

Pros: Everything.
Cons: Nothing.
Location: Great location, it's Bournemouth what's not to like?
Good location, close to a great variation of restaurants on the way into the town centre.

Posted by , from Warminster on 17 Feb 2018

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Comment from Hotel Management

27 Feb 2018 by Peter

Dear Paul & Tash, thank you for the lovely review. Please note that we also have a onsite restaurant offering a variety of delicious, freshly prepared evening meals. I am sure you would not regret trying our Restaurant when you are next staying with us. Many thanks. Kind Regards, Peter Baerwinkel General Manager

5 out of 5

Just right!

Very good sound functional hotel. Does exactly what you want! Staff are very helpful and really do try to help you wherever necessary

Posted by on 6 Jan 2018

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Comment from Hotel Management

7 Mar 2018 by Peter B

Thank you for the great review, we look forward to welcome you back soon. Kind Regards, Peter Baerwinkel General Manager

4 out of 5

Very good location

Cons: Serving dinner should not take one hour. I would suggest to set the room service which is currently unavailable.
It's a second time we stopped there for a couple of nights. The hotel location is brilliant, walking distance to the beach, shops and train station. Free parking. Good breakfast. WiFi works.

Posted by , from Moscow, Russia on 18 Sep 2017

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4 out of 5

Great location

Brilliant stay in Bournemouth and hotel is friendly clean and in prime location

Posted by on 29 Aug 2017

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4 out of 5

Good hotel

Good hotel. Close to the beach, and shops. Will definitely use hotel again

Posted by on 3 Jun 2017

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Comment from Hotel Management

16 Jun 2017 by Ramada

Thank you for your kind comments, hopefully we will see you again soon.

About the Holiday Inn Bournemouth, an IHG Hotel

Location 22 Bath Road, Bournemouth, England BH1 2NS

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available. Public spaces have free WiFi. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Bournemouth, an IHG Hotel. For a fee, parking is available. This 3.5-star Bournemouth hotel is smoke free.

  • 1 building
  • 113 guestrooms or units
  • 6 levels
  • Built in 2006
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Bournemouth Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Bournemouth, an IHG Hotel offers 113 air-conditioned accommodations with a safe and a hairdryer. 43-inch LED televisions come with cable channels and pay-per-view films. Bathrooms include a shower and complimentary toiletries. This Bournemouth hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Films for purchase
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 11:00 AM.

Holiday Inn Bournemouth, an IHG Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Debit cards
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15 per person
  • Covered self-parking fee: GBP 15 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Encore Bournemouth Hotel
  • Ramada Encore
  • Bournemouth Ramada
  • Ramada Hotel Bournemouth
  • Ramada Bournemouth
  • Holiday Inn Bournemouth
  • Holiday Bournemouth, An Ihg
  • Holiday Inn Bournemouth, an IHG Hotel Hotel
  • Holiday Inn Bournemouth, an IHG Hotel Bournemouth
  • Holiday Inn Bournemouth, an IHG Hotel Hotel Bournemouth

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.