Queens Hotel & Spa Bournemouth

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Queens Hotel & Spa Bournemouth

Garden
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Indoor pool, open 8:00 AM to 8:00 PM, pool loungers
Breakfast and dinner served

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Bar
  • Spa
  • Room service
  • Parking available

Explore the area

Map
Meyrick Road, Bournemouth, England, BH1 3DL
  • Bournemouth Beach
    5 min walk
  • Russell-Cotes Art Gallery and Museum
    7 min walk
  • Bournemouth Pavillion Theatre
    10 min walk
  • Bournemouth (BOH-Bournemouth Intl.)
    12 min drive

Room options

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Family Room

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Superior Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Twin Room

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Room, 1 King Bed

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Economy Double Room

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Queens Hotel & Spa Bournemouth

Family-friendly Bournemouth hotel in Bournemouth City Centre with a full-service spa
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Queens Hotel & Spa Bournemouth offers 109 air-conditioned accommodations with a safe and complimentary bottles of water. 40-inch Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Queens Hotel & Spa Bournemouth. During your stay, you're just a quick walk from Bournemouth Beach. Features include a full-service spa, an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with hydrotherapy, massages or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Within a 15-minute walk of Bournemouth Beach and Bournemouth Pavillion Theatre
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Some rates at Queens Hotel & Spa Bournemouth are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Queens Hotel & Spa Bournemouth offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

Event space at this hotel measures 2809 square feet (261 square metres) and includes conference space. A children's pool, a fitness centre, and a terrace are also featured at the family-friendly Queens Hotel & Spa Bournemouth. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Queens Hotel & Spa Bournemouth was completed in July 2020.

This 4-star Bournemouth hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
The Queens Restaurant – This brasserie serves breakfast and dinner.
The Queens Bar – This bar serves lunch and dinner. Happy hour is offered. Open daily.
The Queens Cafe – This café serves breakfast, lunch and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Queens Hotel & Spa Bournemouth are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Hindi, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Parking on site (GBP 10 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Queens Bar
  • The Queens Cafe
  • The Queens Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • Highchair
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 2,809 square feet of conference space
  • 3 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • 6 steps to reach entrance
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • 4G smartphone data speed
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free limited smartphone calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Limited smartphone data usage
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 15.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 per person
  • Self-parking fee: GBP 10.00 per day
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Front desk staff will greet guests on arrival.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Queens Bournemouth
Queens Hotel Bournemouth

Queens Hotel & Spa Bournemouth Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 157 out of 693 reviews" "
Rating 8 - Good. 229 out of 693 reviews" "
Rating 6 - Okay. 161 out of 693 reviews" "
Rating 4 - Poor. 98 out of 693 reviews" "
Rating 2 - Terrible. 48 out of 693 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Justine

Stayed 1 night in Sep 2024

6/10 Okay

Zoe

Travelled with family
Liked: Cleanliness, amenities
Overall it was a pleasant stay however not worth the additional costs - unless you need a pool. It was a nice enough stay however we had booked the superior twin room - I don’t know how it was any superior than the usual; the size was the same as what we’ve experienced in travelodges in the same area and there was no amazing amenities attached. Everything else was pleasant having a good sized TV and controllable aircon was nice, beds were comfortable and the bathroom was a decent size - tap was broken however - but was still usable. This water however is not potable and the only access to drinking water was asking at the desk for cans which are then ultimately single use. The worst thing was that we also had to pay an unmentioned fee of £50 per night at the desk. They said would cover any spa treatment or food purchases on site (when we did get a couple of drinks at the bar the bartender presumed we would pay with card and didn’t ask if we wanted to put it on this fee). We wouldn’t receive it again up to 7 days after our stay. Thank god we were only staying two night otherwise I’d hate to think of the chunk of spending money that would be taken out of a family holiday especially when I can find no mention of this additional fee in any description for their hotel accommodations.
Stayed 2 nights in Aug 2024

4/10 Poor

Clifford, Harlow

Travelled with partner
Disliked: Property conditions & facilities
My partner and I spent two nights last weekend at the Queen's hotel in Bournemouth. It was a treat for her birthday. It was mainly disappointing. Staff seemed friendly, although some were difficult to understand. The carpark had spaces although payment would have been expected if I hadn't had a blue badge. No mention of this beforehand. A £50 per night key deposit was taken from my bank account. 7 nights- £350. Really!!! Our room (twin superior) was a good size, the bathroom newly refitted. Beds comfortable. Furniture old and well worn. Air con was on when we arrived but there was no control or instructions, I did manage to switch it off after a while. No hotel information in the room. The £15 breakfast was good. The swimming pool etc is small. My main complaint however was on the Saturday night at about 9.30, my partner and I had just gone to bed and were watching a film when one of the staff let himself into our room to tell us to turn the volume down. We were both startled and angered by this. We did make a complaint to the manager, stating this was 9.30 not 11.30 and why did we not receive a call on the room phone. We could have both been naked when he let himself in. Also in the advertising blurb it is stated that the rooms are soundproofed. The manager said he would look into our complaint, but so far no response from him. Is this a common occurrence?
Stayed 2 nights in Sep 2024

8/10 Good

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a great location near east cliffs , 10 min walk to the city centre . Rooms are a good size . I feel the £50 deposit per night is a little much as there isn't really a mini bar to speak of . I enjoyed my stay and would return when im next in Bournemouth
Stayed 2 nights in Aug 2024

6/10 Okay

Lubbnah

Travelled with partner
Liked: Staff & service, property conditions & facilities
Air Conditioning didn’t work in room,close to beach, friendly staff just make sure they confirm car registration otherwise you will get reported for not paying for parking
Stayed 1 night in Aug 2024

10/10 Excellent

Bryan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! What a hotel! We have stayed here several times. The staff are always smiling! And happy to help! Room was great - restaurant scrumptious! Dog friendly to boot! What more can I say!
Stayed 2 nights in Aug 2024

10/10 Excellent

Lynn, Renton

Liked: Cleanliness, staff & service, property conditions & facilities
The room was recently renovated and spacious. The hotel is only a few minutes walk to the east cliff zig zag trail. They let us extend our stay ( late check out) for £10/hr for a max of two hours. We were disappointed that the spa was booked up the entire time we were there. Staff were friendly and the air conditioning was much appreciated.
Stayed 2 nights in Aug 2024

8/10 Good

Clare

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Need a little attention
Stained carpets need replacing, they're just too shabby now to overlook. 8am-8pm means the pool opens too late in the morning sadly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Isabella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service
Stayed 1 night in Aug 2024

4/10 Poor

Vishal

Business traveller
Liked: Property conditions & facilities
Disliked: Room comfort
Not a great stay and will avoid in future
Stayed 1 night in Aug 2024

6/10 Okay

Beth

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean comfortable beds good aircon system in room
Stayed 1 night in Aug 2024

10/10 Excellent

James

Stayed 2 nights in Jul 2024

10/10 Excellent

Eduardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is first time, perfect.
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

david

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately not as expected, this is not a 4 star hotel and should be re reviewed. The rooms are dirty and outdated. We had issues everyday, worst was the room next to us was smoking, and the smell was seeping into our room which is a health and safety issue considering i had my 2 year old son with me. We wasnt offered an alternative, raised general manager who did nothing, in the evening i re raised and the deputy manager arranged to move us. Still havent had an acknowledgement from our email we raised to them
Stayed 3 nights in Jun 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Number 1 stay in Bournemouth for me
I have stayed in many hotels in Bournemouth for work and this is my number 1 choice. Staff are friendly and helpful. Rooms are clean and the bed is comfy. Food is lovely.
Stayed 2 nights in May 2024

6/10 Okay

Ian

Business traveller
Disliked: Staff & service
Nice enough hotel. Stayed as was away for work. Booked because I had an early start and breakfast was advertised to start at 6:30. Came down early, but no hot food was out. Came out at in dribs and drabs. It all came out at 7:00. Don’t advertise breakfast from 6:30, when it’s nearer 7:00.
Stayed 1 night in May 2024

8/10 Good

Jasmine Haque

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleased with my stay.
I enjoyed a cosy stay in a very clean and beautifully laid out room. Clean and all amenities worked well. Good spa facilities and a stones throw from the beach. lovely.
Stayed 2 nights in Mar 2024

6/10 Okay

M

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was just perfect. Outstanding room, we were pleasantly surprised as didn’t expect it to be so perfect. Very friendly helpful staff, lovely facilities and sundries in the room. Can’t wait to come back.
Stayed 1 night in Mar 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money, very large room
Stayed 2 nights in Feb 2024