4/10 Poor
Jacob L.
13 Dec 2024
Liked: Cleanliness
Clean but…
Booking, communication and check in process were all good, but we did not stay the night at the condo (explained below).
When we arrived, the place was decorated for Christmas which we loved and it looked great. When we walked in, the place was clean and it was evident the place was well maintained. All looked good until we spotted a large bed bug on the bathroom rug in the master bath. We immediately packed what little we had unloaded and left. We never stayed the night.
The owner followed up with us the following day and inquired about us staying (front doorbell had a camera so he likely saw us leave pretty quickly). We told him why we left and after a few exchanges, let us know that he has the place treated and inspected and seemed very surprised that we spotted what we did. He said that he did do a visual inspection and found nothing. He also said he would get the place inspected and if there was any indication of bed begs that he would refund us. I’m not sure if the inspection was ever done, but after following up with him once about it (wasn’t able to perform inspection due to reservations), we have not heard back from him.
Jacob L.
Stayed 1 night in Nov 2024