Four Points by Sheraton Brisbane

4.0 star property

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Photo gallery for Four Points by Sheraton Brisbane

Lobby
Apartment, 2 Bedrooms | Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Bar (on property)
Lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
99 Mary Street, Brisbane, QLD, 4000
  • Waterfront Brisbane
    ‪4 min walk‬
  • Brisbane City Botanic Gardens
    ‪5 min walk‬
  • Queen Street Mall
    ‪5 min walk‬
  • Brisbane, QLD (BNE)
    ‪25 min drive‬

Room options

Superior Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Apartment, 2 Bedrooms

  • 52 sq m
  • Sleeps 4
  • 2 Double Beds

Apartment, 2 Bedrooms

  • 55 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Single Beds, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Room, 1 King Bed, City View

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Four Points by Sheraton Brisbane

Hotel with a 24-hour fitness centre, a quick walk to Waterfront Brisbane
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and valet parking. Housekeeping is available on request.
Four Points by Sheraton Brisbane offers 247 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 40-inch LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at Four Points by Sheraton Brisbane gets high marks from our customers. During your stay, you're just a quick walk from Queen Street Mall. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free WiFi
  • Enjoy international cuisine while dining at The Eatery
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Waterfront Brisbane and 5 minutes on foot from Queen Street Mall
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 5 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 2615 square feet (243 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Four Points by Sheraton Brisbane. Parking is available for a fee.

This 4-star Brisbane hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Eatery – This restaurant specialises in international cuisine and only serves breakfast. Guests can enjoy drinks at the bar.
Industry Brews – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered valet parking on site (AUD 60 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Industry Brews
  • The Eatery

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,615 square feet of conference space
  • 24-hour business centre
  • 5 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39.00 for adults and from AUD 19.50 for children
  • Valet parking fee: AUD 60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Brisbane Four Points
Brisbane Sheraton
Four Points Brisbane
Four Points Sheraton Brisbane
Four Points Sheraton Hotel Brisbane
Sheraton Brisbane
Sheraton Brisbane Four Points
Sheraton Four Points Brisbane
Four Points Sheraton Brisbane Hotel
Four Points by Sheraton Brisbane Hotel
Four Points by Sheraton Brisbane Brisbane
Four Points by Sheraton Brisbane Hotel Brisbane

Four Points by Sheraton Brisbane Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 563 out of 1000 reviews
Rating 8 - Good. 282 out of 1000 reviews
Rating 6 - Okay. 85 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect position closed to the city centre and the river. Easy to get around. The rooms are spacious with everything you need. Only issue is that it is now surrounded by high rises so there is no view but we didn’t plan to stay in the room for a view.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

tim

Travelled with partner
Liked: Cleanliness, staff & service
The bathroom door was jammed, i booked online and it made 2 bookings that took me over 40 minutes and a manger to cancel. They only gave me one card so while iws sorting out the double booking my partner could use anything in the room since i needed the card to use the lift. We had to call and ask for towels to be brought up sisnce they weren't provided
Stayed 1 night in Nov 2024

6/10 Okay

Constance

Stayed 1 night in Nov 2024

8/10 Good

Guy

Business traveller
Liked: Cleanliness, staff & service, room comfort
Safe and quiet
Stayed 2 nights in Nov 2024

8/10 Good

Guy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walkable to dining options
Stayed 1 night in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Disliked: Room comfort
A basic hotel not up to Sheratons standards
A rather basic hotel. We were a couple and there was a frosted glass between the bathroom and the bedroom so if one person used the bathroom at night the other person would be woken up. The bathroom was basic and the bedroom was more suited for a single traveller. Breakfast was good and well priced.
Stayed 1 night in Nov 2024

10/10 Excellent

Annette

Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Stayed 1 night in Nov 2024

8/10 Good

carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Convinced to everything in Brisbane city
Stayed 3 nights in Nov 2024

8/10 Good

Kerissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Needs mini bar
Stayed 1 night in Nov 2024

6/10 Okay

Mohammed Ali, Rydalmere

Business traveller
Liked: Cleanliness, staff & service
Paid $389 for one night of accomodation which did not really reflect value for money. Hotel was definitely not worth the amount of money paid.
Stayed 1 night in Nov 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
I got charged twice then had to chase it up multiple times and still haven’t been reimbursed
Stayed 1 night in Nov 2024

8/10 Good

Raymund Ruiz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Brett

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Gregory

Stayed 7 nights in Oct 2024

8/10 Good

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Colin, Buderim

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay to see The Star casino just up the road. Quiet and friendly staff.
Stayed 2 nights in Oct 2024

8/10 Good

Melody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

kelly

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kayla

Travelled with family
Well located Staff were accomodating
Stayed 2 nights in Oct 2024