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Hotel Diana

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Diana

Reception
Front of property
Deluxe Room, 1 Queen and 1 Single | Premium bedding, pillow-top beds, in-room safe, desk
Executive Studio, 1 Queen and 1 Double Sofa Bed | Private kitchen | Electric kettle
Executive Studio, 1 Queen and 1 Double Sofa Bed | Living area | 40-inch flat-screen TV with cable channels, TV

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Restaurant
  • Spa
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
12 Annerley Rd, Woolloongabba, QLD, 4102
  • Mater Private Hospital Brisbane
    3 min walk
  • Queensland Children's Hospital
    5 min walk
  • South Bank Parklands
    9 min walk
  • Brisbane, QLD (BNE)
    27 min drive

Room options

View all photos for Executive Studio, 1 Queen and 1 Double Sofa Bed

Executive Studio, 1 Queen and 1 Double Sofa Bed | Premium bedding, pillow-top beds, in-room safe, desk

Executive Studio, 1 Queen and 1 Double Sofa Bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen

Deluxe Room, 1 Queen | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 Queen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Wheelchair Accessible, 1 King or 2 Singles

Wheelchair Accessible, 1 King or 2 Singles | Premium bedding, pillow-top beds, in-room safe, desk

Wheelchair Accessible, 1 King or 2 Singles

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, 1 Queen and 1 Single

Deluxe Room, 1 Queen and 1 Single | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 Queen and 1 Single

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for One Bedroom Spa Suite, 1 Queen Bed

One Bedroom Spa Suite, 1 Queen Bed | Premium bedding, pillow-top beds, in-room safe, desk

One Bedroom Spa Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Spa Suite, 1 Queen and 2 Singles

Family Spa Suite, 1 Queen and 2 Singles | Premium bedding, pillow-top beds, in-room safe, desk

Family Spa Suite, 1 Queen and 2 Singles

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room (1 King)

Deluxe Room (1 King) | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room (1 King)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen and Single Room

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Queen and Single Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Suite

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Queen Studio

Premium bedding, pillow-top beds, in-room safe, desk

Executive Queen Studio

  • Sleeps 3
  • 1 Single Sofa Bed and 1 Queen Bed

View all photos for Deluxe Queen Room

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Suite With Spa

Premium bedding, pillow-top beds, in-room safe, desk

One Bedroom Suite With Spa

  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Deluxe Room - King or Twin

Premium bedding, pillow-top beds, in-room safe, desk

Accessible Deluxe Room - King or Twin

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room - Deluxe King or Twin

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room - Deluxe King or Twin

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Hotel Diana

Luxury hotel connected to a shopping centre in Brisbane with a 24-hour fitness centre
This hotel features a restaurant, a 24-hour fitness centre and spa services. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Change of towels is available on request
Hotel Diana offers 67 air-conditioned accommodations with a safe and a hairdryer. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Hotel Diana's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from South Bank Parklands. Free WiFi in public areas, a free manager's reception and a restaurant are available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served weekends for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 11 minutes by foot from The Gabba and a 3-minute drive from Queen Street Mall
There's a restaurant on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Hotel Diana. The hotel can provide concierge services and wedding services.

Smoking is allowed in designated areas at this 4.5-star Brisbane hotel.

The hotel hosts a free manager's reception daily.
Hotel Diana has a restaurant on site.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 25 per person
  • A restaurant
  • Free daily manager's reception

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 25 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Hotel Diana Hotel
Diana Plaza Hotel Woolloongabba
Diana Plaza Woolloongabba
Hotel Diana Plaza
Diana Plaza
Hotel Diana Woolloongabba
Best Western Plus Hotel Diana

Hotel Diana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 580 out of 1003 reviews" "
Rating 8 - Good. 344 out of 1003 reviews" "
Rating 6 - Okay. 58 out of 1003 reviews" "
Rating 4 - Poor. 15 out of 1003 reviews" "
Rating 2 - Terrible. 6 out of 1003 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Melanie

Liked: Cleanliness
All good
Stayed 2 nights in Aug 2024

10/10 Excellent

Nadia

Travelled with group
The staff were so lovely very helpful very accommodating . The hotel was comfortable and close to south bank and also easy enough to scoot into the city from. I would stay here again based on the staff all of them from front desk to cleaners were just lovely . They also have an awesome bath house under the hotel , which was perfect for me as I was staying for a fitness comp ! Thanks hotel Diana xx
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

katrine

Travelled with partner
Liked: Property conditions & facilities
was a good as I anticipated
Stayed 1 night in Aug 2024

8/10 Good

taliah

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff go above and beyond. We recently stayed after my daughter had surgery and the staff we so accomodating to her needs including when the room was cleaned and when the tea/coffee etc were topped up. Truly amazing service from front desk staff, kitchen staff and cleaning staff.
Stayed 3 nights in Aug 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Quaint hotel close to Woollongabba.
Stayed 1 night in Jul 2024

10/10 Excellent

nerida

Liked: Staff & service, amenities, property conditions & facilities
We had a lovely stay, thanks so much to the gentleman at the front desk who was marvellous. So funny when we ‘parked’ without getting a ticket but his sense of humour was up to the task and we all had a good laugh. Having a gym to use was a bonus! Boo’s Kitchen, just outside, was delightful & coffee at the coffee shop next to the palace theatre was a bonus!
Stayed 2 nights in Jul 2024

10/10 Excellent

PAUL

Stayed 3 nights in May 2024

8/10 Good

shane

Liked: Staff & service, property conditions & facilities
Excellent, except had to get a car park ticket verified every day. Would be better to get a pass for the whole stay, not every time you left the hotel
Stayed 7 nights in Jul 2024

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin, lovely receptionist, helped us organise parking, was easy to check out. Great service.
Stayed 1 night in Jul 2024

10/10 Excellent

rob

Liked: Cleanliness, staff & service
Well located, Very Clean with friendly helpful staff we have staid many times and it has always been good
Stayed 2 nights in Jul 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

melinda

Stayed 1 night in Jul 2024

10/10 Excellent

petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and very helpful
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Lucky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a pleasant experience
Stayed 1 night in Jul 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived late but Stella was very accommodating and looked after us. Breakfast buffet a bit ordinary but good coffee
Stayed 2 nights in Jul 2024

8/10 Good

Rikki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at hotel Diana. Convenient location to everything and the staff were very helpful and friendly. Only disappointment was the quality of the buffet breakfast, but other than that we loved our stay and will definitely stay again in future.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ben

Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Stayed 1 night in Jul 2024

8/10 Good

WEI

Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Going the extra mile
The staff were lovely and very helpful. I was staying there because my husband had surgery at the hospital nearby. When he came out they helped with a heat pack for his pain.
Stayed 4 nights in Jul 2024