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Hotel Grand Chancellor Brisbane

4.0 star property
VIP Access

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Photo gallery for Hotel Grand Chancellor Brisbane

Property amenity
Outdoor pool, pool loungers
Terrace/patio
Superior Suite | View from room
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
23 Leichhardt St, Cnr Wickham Terrace, Spring Hill, QLD, 4000
  • Roma Street Parkland
    ‪5 min walk‬
  • Brisbane City Hall
    ‪11 min walk‬
  • Queen Street Mall
    ‪12 min walk‬
  • Brisbane, QLD (BNE)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive King Room

Executive King Room | In-room safe, desk, soundproofing, iron/ironing board

Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Living area | 32-inch TV with cable channels, pay films

Superior Suite

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior King Room - High Floor with Balcony

In-room safe, desk, soundproofing, iron/ironing board

Superior King Room - High Floor with Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed

View all photos for Deluxe King Room with Balcony

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King Room with Balcony

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room with Balcony

Deluxe Twin Room with Balcony | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room with Balcony

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room

Deluxe King Room | In-room safe, desk, soundproofing, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, iron/ironing board

Family Room

  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds OR 2 King Beds

View all photos for Superior King Suites - High Floor with Balcony

In-room safe, desk, soundproofing, iron/ironing board

Superior King Suites - High Floor with Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, soundproofing, iron/ironing board

Family Room

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Twin Room With Balcony

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room With Balcony

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe King Room With Balcony

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King Room With Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room-High Floor with Balcony

In-room safe, desk, soundproofing, iron/ironing board

Superior King Room-High Floor with Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Executive King Room

In-room safe, desk, soundproofing, iron/ironing board

Executive King Room

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Grand Chancellor Brisbane

Hotel with a fitness centre, a quick walk to Roma Street Parkland
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a conference centre and a coffee shop/cafe are on-site.
Hotel Grand Chancellor Brisbane offers 230 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Grand Chancellor Brisbane. During your stay, you're just a quick walk from St. Andrew's War Memorial Hospital. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Roma Street Parkland and 12 minutes on foot from Queen Street Mall
Hotel Grand Chancellor Brisbane offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The business-friendly Hotel Grand Chancellor Brisbane also features tour/ticket assistance, concierge services, and laundry facilities. Parking is available for a fee.

This 4-star Brisbane hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Frescos Restaurant – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), Dutch, English, Filipino, French, German, Japanese, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 30 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 30 for adults and AUD 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Frescos Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 30.00
Express check-out available

Special check-in instructions

The property charges 3.18 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 30 for adults and from AUD 12 for children
  • Self-parking fee: AUD 30 per night (in/out privileges)
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.18 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for on-site payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane
Grand Chancellor Brisbane Spring Hill
Grand Chancellor Brisbane
Hotel Grand Chancellor Brisbane Hotel
Hotel Grand Chancellor Brisbane Spring Hill
Hotel Grand Chancellor Brisbane Hotel Spring Hill

Hotel Grand Chancellor Brisbane Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1003 reviews
Rating 8 - Good. 296 out of 1003 reviews
Rating 6 - Okay. 76 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice n Clean
Stayed 1 night in Nov 2024

6/10 Okay

HOPE

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ileane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was just what needed
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service here was prompt and impeccable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Craig, Cedar Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Clean quiet
Stayed 2 nights in Oct 2024

10/10 Excellent

Tracey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room service nenu
Comfortable room with good King size bed ( not 2 single beds pushed together), fantastic room service menu, large towels, easy parking under building. Will definitely stay here again for the food alone!
Stayed 4 nights in Oct 2024

10/10 Excellent

hafiz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Seungpyo

Stayed 1 night in Oct 2024

8/10 Good

Walter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 4th stay at the Grand Chancellor Spring Hill. Reception was brilliant, but on this occasion the breakfast service lowered my assessment to 4 stars instead of 5. It wasn’t the usual well laid out and serviced breakfast buffet I have been used to and the service efficiency was a little lower than the previously excellent level. Everything else, including room service dining was excellent.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bryony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Car park was very secure
Stayed 1 night in Sep 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family room
Stayed 1 night in Sep 2024

10/10 Excellent

Muhammad Haider

Liked: Cleanliness, staff & service, property conditions & facilities
Good decent unpretentious, fit for purpose
Stayed 1 night in Sep 2024

10/10 Excellent

Kylie

Stayed 2 nights in Sep 2024

8/10 Good

Jessica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great with the accommodation and staff are wonderful - however the breakfast buffet quite disappointing!
Stayed 2 nights in Sep 2024

10/10 Excellent

Tracey and Lyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
It was a comfortable environment
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Kylie

Travelled with family and small children
Liked: Staff & service
Was great service, clean but rooms and dining area run down with chipped paint, swollen cupboards from being wet, pool Area very stained and old Expensive breakfast
Stayed 1 night in Aug 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Stayed 1 night in Aug 2024