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Mercure Brisbane Spring Hill

4.0 star property

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Exterior
Family Room, Multiple Beds, Balcony | Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
City view from property
Breakfast, lunch, dinner served; Italian cuisine, garden views

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Roma Street Parkland
    ‪1 min walk‬
  • Queen Street Mall
    ‪9 min walk‬
  • Suncorp Stadium
    ‪2 min drive‬
  • Brisbane, QLD (BNE)
    ‪22 min drive‬

Room options

View all photos for Junior Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Junior Room, 1 King Bed, Balcony

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Balcony

City view

Family Room, Multiple Beds, Balcony

  • 63 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 Queen Bed, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Double Beds, Balcony

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 Queen Bed, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds, Balcony

Superior Twin Room, 2 Single Beds, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Superior Twin Room, 2 Single Beds, Balcony

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Mercure Brisbane Spring Hill

Hotel with a fitness centre, steps from Roma Street Parkland
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and self parking.
Mercure Brisbane Spring Hill offers 179 accommodations with a safe and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Mercure Brisbane Spring Hill's great location gets high marks from our customers. During your stay, you're just a quick walk from Roma Street Parkland. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Italian cuisine and garden views while dining at Osteria Roma Spring Hill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests love the restaurant and breakfast
  • Steps from Roma Street Parkland and Brisbane Private Hospital
Mercure Brisbane Spring Hill offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 1475 square feet (137 square metres) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Mercure Brisbane Spring Hill. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Brisbane hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Osteria Roma Spring Hill – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Languages

Bulgarian, Croatian, Dutch, English, French, German, Indonesian, Macedonian, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 29 for adults and from AUD 14.5 for children
  • Self-parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 448 out of 1003 reviews
Rating 8 - Good. 358 out of 1003 reviews
Rating 6 - Okay. 116 out of 1003 reviews
Rating 4 - Poor. 53 out of 1003 reviews
Rating 2 - Terrible. 28 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Emelye-Jane

Liked: Amenities, property conditions & facilities
We were only there for one night as we were going to a concert . The staff at the bar were extremely helpful as I needed my food that I brought with me heated up as the kitchen was closed and I didn’t wish to order room service. However, I found the Staff on reception quite rude and pretty much ignored me and my question. We ordered room service at 11 pm. It took more than 30 minutes to arrive to our room. It arrived stone cold and the food was absolutely terrible. Not worth $100 that we spent on it at all. The room however was nice and clean. We were on a balcony which we loved. The beds were comfy, especially the pillows. What we paid for the room for one night, however the facilities did not reflect that. I do not recommend getting room service from this place.
Stayed 1 night in Jan 2025

8/10 Good

Cheryl Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, Lovely pool area. A bit run down re rooms which is reflected in the price. Handy to train station and South Bank.
Stayed 7 nights in Jan 2025

10/10 Excellent

Janelle

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Loretta, Indio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walkable to city center Clean and safe
Stayed 2 nights in Jan 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities
I like the room i stayed the staff where very friendly the dining area was lovely all round couldn't fault that hotel at all,will definitely stay there again when I'm next in Brisbane
Stayed 4 nights in Jan 2025

10/10 Excellent

Matthew

.
Stayed 11 nights in Dec 2024

8/10 Good

Daniel

Stayed 1 night in Dec 2024

10/10 Excellent

Rebekkah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jignesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Yusuf

Stayed 1 night in Dec 2024

10/10 Excellent

Louisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a little tight
Stayed 5 nights in Dec 2024

8/10 Good

Mat

Travelled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Dec 2024

8/10 Good

Stu

Stayed 1 night in Nov 2024

10/10 Excellent

Jianshi

Stayed 2 nights in Nov 2024

8/10 Good

Bradley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice big rooms, beds were very comfortable. Easy access to the train station.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Great location for this hotel. Easy to walk everywhere from here. Decent rooms. Very loud corridor, could hear children playing in the pool all day, people talking, doors slamming at all hours of the night. Check in was later than expected even though they said our room would be ready after lunchtime.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nar-tarn

Stayed 1 night in Nov 2024

10/10 Excellent

MONICA

Liked: Staff & service, property conditions & facilities
Very clean accessible to train station
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brenden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

6/10 Okay

ALLAN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
FOOD WAS POOR
Stayed 3 nights in Nov 2024

10/10 Excellent

Biliana

Stayed 3 nights in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Elona

Liked: Cleanliness, staff & service, amenities
Good service and food. Clean rooms and comfortable beds, a little dated
Stayed 1 night in Nov 2024

10/10 Excellent

Bradley

Stayed 1 night in Oct 2024