See all properties

Mercure Brisbane Spring Hill

4.0 star property

Choose dates to view prices

Photo gallery for Mercure Brisbane Spring Hill

Exterior
Breakfast, lunch, dinner served; Italian cuisine, garden views
Premium bedding, pillow-top beds, in-room safe, desk
Family Suite, Multiple Beds, Balcony | Premium bedding, pillow-top beds, in-room safe, desk
City view from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Roma Street Parkland
    ‪1 min walk‬
  • Brisbane Private Hospital
    ‪2 min walk‬
  • St. Andrew's War Memorial Hospital
    ‪5 min walk‬
  • Brisbane, QLD (BNE)
    ‪21 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Balcony

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, Multiple Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Family Suite, Multiple Beds, Balcony

  • 63 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 Queen Bed, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Double Beds, Balcony

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 Queen Bed, Balcony

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds, Balcony

Superior Twin Room, 2 Single Beds, Balcony | Premium bedding, pillow-top beds, in-room safe, desk

Superior Twin Room, 2 Single Beds, Balcony

  • 25.0 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior

Amora Hotel Brisbane

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1022)
The price is €147
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Amora Hotel Brisbane

About this property

Mercure Brisbane Spring Hill

Hotel with a fitness centre, steps from Roma Street Parkland
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and self parking.
Mercure Brisbane Spring Hill offers 179 accommodations with a safe and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Mercure Brisbane Spring Hill's great location gets high marks from our customers. During your stay, you're just a quick walk from Roma Street Parkland. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy Italian cuisine and garden views while dining at Osteria Roma Spring Hill
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests love the breakfast and restaurant
  • Steps from Roma Street Parkland and Brisbane Private Hospital
Mercure Brisbane Spring Hill offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 1475 square feet (137 square metres) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Mercure Brisbane Spring Hill. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Brisbane hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Osteria Roma Spring Hill – Overlooking the garden, this restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Languages

Bulgarian, Croatian, Dutch, English, French, German, Indonesian, Macedonian, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 29 for adults and from AUD 14.5 for children
  • Self-parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 453 out of 1003 reviews
Rating 8 - Good. 354 out of 1003 reviews
Rating 6 - Okay. 118 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 29 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Biliana

Stayed 3 nights in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Elona

Liked: Cleanliness, staff & service, amenities
Good service and food. Clean rooms and comfortable beds, a little dated
Stayed 1 night in Nov 2024

10/10 Excellent

Bradley

Stayed 1 night in Oct 2024

6/10 Okay

Diana

I had to drag my suitcase, which was heavy up stairs to get to my room. Woke up in the morning to find cockaroaches in a glass in my room, yuck
Stayed 1 night in Nov 2024

8/10 Good

Jake

Stayed 1 night in Oct 2024

8/10 Good

Vicki

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Damaris, Earlwood

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Tamara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were really friendly. They extended my checkout by 30 minutes which I appreciate. However, the room was dark, shower leaked water all over the bathroom floor, toilet paper roll was falling off and the bathroom floor looked grimy. For a 4 star hotel I was surprised and disappointment. Would have rather saved my money on something more affordable. I know that booking with a 3rd party automatically gets you the worst room in the place. But there was construction RIGHT outside my window. I could high 5 the workers if I wanted to. And their toilet was right there too. Super uncool even for an Expedia booking.
Stayed 1 night in Nov 2024

10/10 Excellent

Tram, Hope Island

Liked: Cleanliness, staff & service, property conditions & facilities
a 10 minute walk into the city. Quiet area on the weekend.
Stayed 3 nights in Nov 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Staff & service, property conditions & facilities
The location is great
Stayed 4 nights in Nov 2024

8/10 Good

Lynette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like everything , but if we had one complaint it was that the pillows are way too soft & seemed to be of a cheap nature
Stayed 1 night in Nov 2024

10/10 Excellent

Joanna

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Nov 2024

10/10 Excellent

Haider, East Cannington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is new construction nearby which is quite noisy.
Stayed 6 nights in Oct 2024

8/10 Good

Deanna Maree Josephine

Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Clean and tidy apartments. Car parking was a bit of a challenge but other than that great place to stay.
Stayed 7 nights in Oct 2024

10/10 Excellent

NATHALIE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check-in, very clean room. did notice some repairs needed to be done on the bathtub. overrall good experience. ashame we didn't get to stay longer. being on the last floor - with amazing views was a nice touch to end our vacation.
Stayed 1 night in Oct 2024

4/10 Poor

Geoff

Business traveller
Liked: Staff & service
Noisiest room I’ve ever stayed in (and I’ve stayed in hundreds)
Stayed 2 nights in Oct 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing! Kenny, Steve, Russel, Mai and Daniela are all hospitable, accommodating, friendly and took pride in their jobs which reflected in their customer service. We are already looking forward to our next visit and staying with Mercure Spring Hill again.
Stayed 2 nights in Oct 2024

6/10 Okay

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Very tight parking area ok for a mini, no room service phone!
Stayed 2 nights in Oct 2024

10/10 Excellent

Amber

Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Susan

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Not worth the stay for price
Paid $1000 for 2 nights to get there and the room was not even stocked with anything, no kitchen or anything like toilet paper, towels ect. I rang to request more they gave me 1 roll and asked I pay for towel. Had to pay $50 for parking spot. Was definitely a disappointment
Stayed 2 nights in Oct 2024

6/10 Okay

Anita

Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024