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Turbot House Hotel

3.0 star property

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Photo gallery for Turbot House Hotel

Exterior
Reception
Lobby
Interior
Small Triple Room with Cruise-Cabin-Style Bathroom | Desk, laptop workspace, free WiFi, bed sheets

Reviews

5.4 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
63 Turbot Street, Brisbane, QLD, 4000
  • Queen Street Mall
    ‪4 min walk‬
  • Roma Street Parkland
    ‪8 min walk‬
  • XXXX Brewery
    ‪3 min drive‬
  • Brisbane, QLD (BNE)
    ‪15 min drive‬

Room options

View all photos for Sleep Box Economy Single

Sleep Box Economy Single | Desk, laptop workspace, free WiFi, bed sheets

Sleep Box Economy Single

  • 7 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Small Family Room with Cruise-Cabin-Style Bathroom

Small Family Room with Cruise-Cabin-Style Bathroom | Desk, laptop workspace, free WiFi, bed sheets

Small Family Room with Cruise-Cabin-Style Bathroom

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Budget Twin with Mini Bathroom

Budget Twin with Mini Bathroom | Desk, laptop workspace, free WiFi, bed sheets

Budget Twin with Mini Bathroom

  • 9 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Queen Room with City View

Premium Queen Room with City View | Desk, laptop workspace, free WiFi, bed sheets

Premium Queen Room with City View

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (5 Adults) with Cruise-Cabin-Style Bathroom

Family Room (5 Adults) with Cruise-Cabin-Style Bathroom | Desk, laptop workspace, free WiFi, bed sheets

Family Room (5 Adults) with Cruise-Cabin-Style Bathroom

  • 22 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Budget Queen with Mini Bathroom

Budget Queen with Mini Bathroom | Desk, laptop workspace, free WiFi, bed sheets

Budget Queen with Mini Bathroom

  • 8 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

View from property

George Williams Hotel Brisbane

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very good, (1077)
The price is €99
for 1 room
includes taxes & fees
26 Mar - 27 Mar
George Williams Hotel Brisbane

About this property

Turbot House Hotel

Hotel with a restaurant, a short walk to Queen Street Mall
Along with a restaurant, this smoke-free hotel has a snack bar/deli and laundry facilities. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance. Limited housekeeping is available.
Turbot House Hotel offers 58 accommodations with coffee/tea makers and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. This Brisbane hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Turbot House Hotel, you're just a quick walk from Queen Street Mall. Features include free WiFi in public areas, plus a restaurant and a snack bar/deli.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, laundry facilities and multilingual staff
  • Just a 3-minute walk from Brisbane City Hall and 4 minutes on foot from Queen Street Mall
There's a restaurant on site, as well as a snack bar/deli. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at Turbot House Hotel.

This 3-star Brisbane hotel is smoke free.

Turbot House Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 30
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 30
Express check-out available

Special check-in instructions

The front desk is open Sunday - Thursday (9:00 AM - 7:00 PM) and Friday - Saturday (9:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check in.
Please note that office hours are from 8:30 AM-6 PM on Sunday and public holidays.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: AUD 30 (subject to availability)
  • Late check-out fee: AUD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Sunday - Thursday: 9:00 AM - 7:00 PM
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Property is also known as

Explorers Hotel Brisbane
Turbot House Hotel Hotel
Turbot House Hotel Brisbane
Turbot House Hotel Hotel Brisbane

Turbot House Hotel Reviews

Reviews

5.4
Rating 10 - Excellent. 30 out of 566 reviews
Rating 8 - Good. 114 out of 566 reviews
Rating 6 - Okay. 160 out of 566 reviews
Rating 4 - Poor. 144 out of 566 reviews
Rating 2 - Terrible. 118 out of 566 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

6/10 Okay

Jitendra

Liked: Staff & service
feedback
ok
Stayed 7 nights in Mar 2024

2/10 Terrible

peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible olace dont stay
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Staff & service
feedback
ok and a bit stuffy.
Stayed 6 nights in Mar 2024

4/10 Poor

Rob

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very uncomfortable bed and the shower barely gave out any water
Stayed 1 night in Mar 2024

2/10 Terrible

kylie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid for a Queen bed - got 2 single beds lazily kept together with a sheet & so a crap night's sleep was had. No teaspoons or stirrers in the coffee rack in room. 
Overpriced for their shoebox sized rooms & service.
Stayed 1 night in Feb 2024

4/10 Poor

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Location is great but there were lots of issues with the room. Not clean, carpet stained and hadn't been vacuumed. Mildew in shower, taps broken and the cold water was actually the hot water so dangerous too. Frig was rusty and cupboards broken, hole in the wall. At least the bed was good.
Stayed 2 nights in Feb 2024

6/10 Okay

Elsa

Liked: Staff & service, amenities
Stayed 5 nights in Feb 2024

2/10 Terrible

Paul, Bulimba

Disliked: Cleanliness, amenities, property conditions & facilities
The property has not been maintained to an acceptable standard. The condition is unsatisfactory.
Stayed 1 night in Feb 2024

6/10 Okay

Elsa

Liked: Staff & service, amenities
Stayed 5 nights in Feb 2024

4/10 Poor

&roo

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Small fee, helpful stalf. Not dirty, but unkept.
Stayed 1 night in Feb 2024

4/10 Poor

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities
Read first
Stayed 2 nights in Dec 2023

2/10 Terrible

Vernita

Disliked: Staff & service, amenities, property conditions & facilities
the staff was very unhelpful. with no working lift I had to drag my suitcase up 2 flights of stairs. door in minute bathroom didn't close. the linen was clean and air-conditioner worked well
Stayed 1 night in Dec 2023

4/10 Poor

Chantal

Disliked: Cleanliness, amenities, property conditions & facilities
Lift out of order, stairs to the 3rd floor had no hand rails, window wouldn't open, bed uncomfortable,
Stayed 2 nights in Dec 2023

8/10 Good

Brad

Business traveller
Disliked: Amenities, property conditions & facilities
People complaining about this hotel need to recalibrate their expectations. You get what you pay for. I’ve certainly seen worse. The shower worked fine. The AC was more of a fan, but worked. The bed was passable. In short, it is a hotel room for barely more than the price of a backpackers. The place is screaming out for maintenance and upgrades, but when that happens we’ll be paying for it.
Stayed 1 night in Dec 2023

6/10 Okay

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
To be fair, the hotel is currently under renovation, so hopefully itll get a higher rating once thats finished
Stayed 3 nights in Dec 2023

2/10 Terrible

Jade

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DECOMMISSION THIS PLACE. We could not even spend 5 minutes in the room due to the smell of mould and cigarettes. We requested our security deposit back immediately and left. The lift was out of use, dirty stairwell & hallways, smelt of urine and cigarettes. PowerPoints hanging from walls, poorly patched holes in walls. Want our money back, will be taking this further with health authorities.
Stayed 1 night in Nov 2023

2/10 Terrible

Tee

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Uncomfortable sleep
The Air condition noisy and No Curtain in the Windows
Stayed 1 night in Nov 2023

2/10 Terrible

Kieren mcdonald

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was filthy bathroom had pubes everywhere bed lining had stains everywhere
Stayed 2 nights in Nov 2023

6/10 Okay

Brenda

Liked: Cleanliness
Disliked: Property conditions & facilities
No dining facilities Doors banging threw out the night Quiet and cool with aircon Very close to city and river walks Old but clean.... THANKYOU
Stayed 4 nights in Oct 2023

2/10 Terrible

Jesika

Stayed 3 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Stephen

Liked: Staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Carol

Disliked: Cleanliness
Stayed 1 night in Sep 2023

4/10 Poor

Tho Nghi

Disliked: Amenities
I arrived to the hotel at 8pm and the front door was already locked. Luckily there was a person still at front desk who checked me in. My friend who dropped me off said ‘do they charge by the hour?’ The hotel location in the cbd is excellent. My room was small but fine for one persons for one night. The bathroom/shower was tiny. If you’re a big or tall person you wouldn’t fit in the bathroom.
Stayed 1 night in Sep 2023