voco Brisbane City Centre, an IHG Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Brisbane City Centre, an IHG Hotel

Exterior
Outdoor pool
Meeting facility
Exterior
Minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Room service
    Room service
  • Bar
    Bar
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
85-87 North Quay, Brisbane, QLD, 4000
  • Brisbane City Hall
    3 min walk
  • Treasury Casino
    4 min walk
  • Queen Street Mall
    4 min walk
  • Brisbane, QLD (BNE)
    23 min drive

Room options

Premium Room, 1 King Bed

  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room (Upgraded)

  • 22 sq m
  • Sleeps 2
  • 1 Single Bed

Suite, 1 Bedroom

  • 55 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, River View

  • 22 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed, River View

  • 34 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, River View

  • 22 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Room, 1 Queen Bed, Accessible Bathtub

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds, River View

  • 22 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

About this property

voco Brisbane City Centre, an IHG Hotel

Luxury Brisbane hotel in Brisbane Central Business District with a fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site.
Voco Brisbane City Centre, an IHG Hotel offers 194 accommodations with minibars and a safe. 50-inch plasma televisions come with digital channels. Bathrooms include a shower and hairdryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The breakfast at voco Brisbane City Centre, an IHG Hotel gets high marks from our customers. During your stay, you're just a quick walk from Treasury Casino. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Brisbane City Hall and 4 minutes on foot from Treasury Casino
Voco Brisbane City Centre, an IHG Hotel offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 16 meeting rooms available. The luxury voco Brisbane City Centre, an IHG Hotel also features concierge services, dry cleaning/laundry services, and 24-hour room service.

This 4.5-star Brisbane hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Zuma Restaurant – This restaurant serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Indonesian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 36 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 28 to 40 for adults and AUD 5 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Zuma Restaurant

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 16 meeting rooms
  • Conference centre

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 28 to 40 for adults and AUD 5 to 30 for children
  • Nearby parking fee: AUD 36 per day (6562 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Brisbane Mercure Hotel
Mercure Brisbane
Mercure Hotel Brisbane
Brisbane Mercure
Mercure Brisbane Hotel Brisbane

voco Brisbane City Centre, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 108 out of 178 reviews" "
Rating 8 - Good. 53 out of 178 reviews" "
Rating 6 - Okay. 12 out of 178 reviews" "
Rating 4 - Poor. 4 out of 178 reviews" "
Rating 2 - Terrible. 1 out of 178 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to everything
Stayed 1 night in Aug 2024

2/10 Terrible

Hanxu

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The stuff at front desk and restaurant are good, but the housekeeping guy stole my watch during the stay, be sure to keep your item safe when you stay here
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2024

8/10 Good

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Cecilia

Stayed 1 night in Jul 2024

10/10 Excellent

Rohini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only spend a night. Friendly staff. Check in with ease.
Stayed 1 night in Jul 2024

10/10 Excellent

Marlin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, quiet location!!
Stayed 1 night in Jun 2024

10/10 Excellent

Gregory, Torquay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and room service was excellent. Reception staff were very helpful in sourcing an ethernet cable I needed for an item of medical equipment. Close to some excellent restaurants and a convenient stroll from South Bank and the convention center. Construction in the area is the only drawback.
Stayed 2 nights in Jul 2024

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charles Rahim.loved the Voco Hotel in Brisbane, Australia.
Stayed 1 night in Jul 2024

8/10 Good

Katherine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great room, comfortable firm bed. Parking is expensive!
Stayed 1 night in Jul 2024

10/10 Excellent

Harley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great easy check in , great service
Stayed 1 night in Jun 2024

10/10 Excellent

Augusta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you we enjoyed our stay
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

6/10 Okay

Micheal

Business traveller
Liked: Cleanliness, staff & service, room comfort
A good place to stay
Basic hotel, good location with a great view of the river, room service was excellent
Stayed 2 nights in May 2024

8/10 Good

Liz

Business traveller
Liked: Cleanliness, staff & service, amenities
Limited dining options
Stayed 1 night in May 2024

10/10 Excellent

Yajie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice interior, comfortable bed and helpful staff. The breakfast is a bonus. The corridor is a little bit dusty and smelly. Should be improved. Overall experience is very good
Stayed 3 nights in Apr 2024

8/10 Good

Grant Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great view of the river and across to the South Bank and cultural area. Handy to town and trains. Staff and room were top notch
Stayed 3 nights in Apr 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Josephine Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Parking is terrible
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great stay for Couple
Really enjoyed our stay, the restaurant was great and the location was amazing we walked around Brisbane city from the hotel because it was easier than driving and berthing was super close 🙌 We loved the blackout curtains & bed was really comfy.. Not so great, we found a stain on the sheet so I asked the staff to change the sheet, also the room is quite small which is just a heads up but very nice set up all the decor etc was beautiful.
Stayed 2 nights in Apr 2024

8/10 Good

Serafina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was good.
Stayed 1 night in Apr 2024