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DoubleTree by Hilton Bristol North

4-star property
Woodlands Lane Bradley Stoke, Bristol, England 09 725 22 184
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3.8 out of 5
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See all 9 ebookers Reviews

"Convenient location, clean room " More

By a verified traveller on Sat 12 Feb 2022

Points Of Interest

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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

King, Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Bristol North. During your stay, you're just a quick walk from Aztec West Business Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy British cuisine while dining at Brunels Hat
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and overall comfort
  • 11 minutes by car from Cabot Circus Shopping Centre and 12 minutes from Wye Valley
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

DoubleTree by Hilton Bristol North ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Bristol North

Everyone (2) Couples (1) Family (2)
4 out of 5

Posted by on 20 Mar 2023

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Comment from Hotel Management

9 Apr 2023 by Reception team

Hi Wendy,Thank you so much for your feedback!

4 out of 5
Convenient location, clean room

Posted by on 12 Feb 2022

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Comment from Hotel Management

12 Feb 2022 by Reception

Hello, Thank you so much for your feedback!

4 out of 5
The hotel and its rooms / facilities feel a bit dated but we did enjoy our stay overall. The access to pool , sauna was great and breakfast options were really good.

Posted by , from Torquay on 31 Jan 2022

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Comment from Hotel Management

7 Feb 2022 by Front office Team

Dear Mohammad, Thank you for your positive review. We are happy you had a good time in our LivingWell and that breakfast was good. I will pass on your feedback to our breakfast chef. Look forward to your next stay!

5 out of 5
The hotel worked hard to please during a time of national restrictions. Staff were excellent. Odd to charge 3 GBP per day extra for parking. It wasn't a huge amount but strange not to roll this up into the charge for the room.

Posted by on 19 Feb 2021

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Comment from Hotel Management

22 Feb 2021 by Mahesh Jay

Dear Guest, Thanks for the super rating and the review and we are super delighted to receive your feedback. All the very best and we look forward in welcoming you back soon. Warm Regards, Mahesh Jay General Manager

2 out of 5
Overall very disappointing stay. No customer service interaction, unable to use pool and sub standard breakfast. Go somewhere else

Posted by on 23 Aug 2020

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Comment from Hotel Management

27 Aug 2020 by Mahesh Jay

Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback. Sincerely, Mahesh Jay General Manager

4 out of 5
good check in process, was expected, clean and well set up room, easy express check out

Posted by on 28 May 2020

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Comment from Hotel Management

15 Jul 2020 by Mahesh Jay

Dear Guest, Hope all is well and thanks for your time. We look forward to see you soon. Warm Rergards, Mahesh Jay General Manager

2 out of 5
Very dissapointing hotel for a 4 star. Rooms lacked 4 star facilities. Hotel old and tired. I guess the hotel is too big to be realistically maintained

Posted by on 2 Feb 2020

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Comment from Hotel Management

18 Feb 2020 by Mahesh Jay

Dear Guest, Thanks for sharing your feedback. Rest be assured we have now taken your feedback on board whilst we improve our product and services. Best Regards, Mahesh Jay General Manager

5 out of 5

Posted by on 26 Jul 2019

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4 out of 5
friendly staffs, good breakfast, might consider again next time

Posted by on 12 May 2019

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Comment from Hotel Management

13 May 2019 by Nadine

Hi Anonymous, Thank you for your review and I'm delighted you found the team and our breakfast good. I do hope that we are considered for your next stay in Bristol as we will look forward to welcoming you. Kind Regards Nadine General Manager

About the DoubleTree by Hilton Bristol North

Location Woodlands Lane Bradley Stoke, Bristol, England BS32 4JF

Renovations + Closures

The following facilities are closed for Christmas Eve:

  • Swimming pool

Property Features

DoubleTree by Hilton Bristol North offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1927 square feet (179 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at DoubleTree by Hilton Bristol North. Parking is available for a fee. This 4-star Bristol hotel is smoke free.

  • 1 building
  • 197 guestrooms or units
  • 2 levels
  • 1927 sq ft of conference space
  • 179 sq. m of conference space
  • Built in 1988
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Patchway Station (3.2 km / 2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Bristol North offers 197 air-conditioned accommodations with a hairdryer and an iron/ironing board. 49-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Bristol hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Electric kettle
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.

Brunels Hat – This restaurant specialises in British cuisine and serves breakfast and dinner. A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 35 per pet, per stay (maximum GBP 35 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Barclaycard, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 16
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 17.00 per person
  • Uncovered self-parking fee: GBP 8 per night
  • Pet fee: GBP 35 per pet, per stay (maximum GBP35 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bristol Hilton
  • DoubleTree Hilton Bristol North Hotel
  • Hilton Hotel Bristol
  • Hilton Bristol Hotel
  • DoubleTree Hilton Bristol North
  • Doubletree By Hilton Bristol
  • DoubleTree by Hilton Bristol North Hotel
  • DoubleTree by Hilton Bristol North Bristol
  • DoubleTree by Hilton Bristol North Hotel Bristol

You should know

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.